Customer reviews from geappliances.com
GE - 36 in. Wide 27.9 Cu. Ft. Side-By-Side Refrigerator with Extra Tall Dispenser and In-Door Icemaker - Stainless Steel
Average customer rating
3.9
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
27
4 Stars
11
3 Stars
5
2 Stars
4
1 Star
6
60%of customers recommend this product.
(
15 out of
25)
Customer Reviews for GE - 36 in. Wide 27.9 Cu. Ft. Side-By-Side Refrigerator with Extra Tall Dispenser and In-Door Icemaker - Stainless Steel
Customer Rating
5
Chosen for size and features
on September 10, 2026
Posted by: CLC667
We have been fans of GE for 5 years owning many GE appliances including Cafe. They have been reliable and include up to date technology. We chose this refrigerator based on the size, tall water dispenser and interior space.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Extremely Disappointed
on September 8, 2026
Posted by: Bill 214
from Texas
We really regret purchasing this refrigerator.
- The ice maker/water dispenser is the worst we've ever used. When set to cube ice you still get a lot of crushed ice mixed in. This wouldn't be a problem, except that some of the crushed ice misses the glass and goes everywhere. Holding the glass all the way up helps some, but not completely. It also dispenses the ice slowly, taking a surprisingly (and annoyingly) long time to fill a glass.
- The water dispenser tends to drip for a couple seconds after you move the glass out, dripping water.
- Both these issues are magnified by the lack of a drip tray below the bottom of the dispenser. So water just pools on the self, and ice chips tend to bounce out and onto your floor. We bought an generic aftermarket tray that helps, but it doesn't fit perfectly so it only partially helps the problem.
- You have to push the Ice button (since you probably dispensed water last), insert glass, pull back glass, push Water button, then insert and pull back glass again. Very annoying when you're used to having separate dispensers for ice and water so you don't have to press the buttons every time.
- For some reason when you open the refrigerator door the interior light is dimmed. It takes it several seconds to get up to full brightness.
- There are a limited number of shelf positions. Two possible positions for each shelf. We would prefer if there were more options so we could potentially add another shelf.
What really hurts is that every time we get some ice or open the door it's a reminder that we screwed up this purchase, and we'll be living with it for years to come.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, September 9, 2026
We'd like to share some information regarding your refrigerator. It is not unusual to see a few drops of water dripping from the dispenser on your Refrigerator after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip.
To help you with your dispenser's performance, we recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
We are going to share your comments regarding the shelf positions with our product team for review.
To help you with your dispenser's performance, we recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
We are going to share your comments regarding the shelf positions with our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
3
ONE THING NOT COMPLETE
on September 7, 2026
Posted by: J2028
from 526 Arden Close
THE INSTALLERS FORGOT TO REMOVE STICKY STUFF ON REFRIGERATOR DOOR, AND I CAN'T GET IT OFF. I NEED SOMEONE TO COME BY AND REMOVE IT FOR ME.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Sarah, GE_Appliances, September 11, 2026
We'd like to help with the issue you're having with residue remaining on the refrigerator.
We have information about removing adhesive residue at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17711. Information about removing protective tape and labels is available here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16676.
Cleaning information for your fingerprint resistant stainless steel finish specifically is available at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38500. Cleaning information is also available on page 18 of your manual, linked here: https://images.salsify.com/image/upload/s--ainV5tF0--/3cf7f0f847e32814e11348004a414ce8fce911b7.pdf.
We have information about removing adhesive residue at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17711. Information about removing protective tape and labels is available here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16676.
Cleaning information for your fingerprint resistant stainless steel finish specifically is available at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38500. Cleaning information is also available on page 18 of your manual, linked here: https://images.salsify.com/image/upload/s--ainV5tF0--/3cf7f0f847e32814e11348004a414ce8fce911b7.pdf.
Written by a customer while visiting geappliances.com
Customer Rating
1
Problems with ice and water dispensers
on September 7, 2026
Posted by: SJD144
DO NOT BUY!!!!
The refrigerator has been installed for 1 month and after 5 service visits and fully replacing the water and ice dispenser, it still fails to dispense ice. Finally, the water dispenser is working.
The refrigerator has been installed for 1 month and after 5 service visits and fully replacing the water and ice dispenser, it still fails to dispense ice. Finally, the water dispenser is working.
Response from geappliances.comBy Magela, GE_Appliances, September 8, 2026
We want to review the situation with your refrigerator. An agent will be contacting you via email to discuss. Please respond at your earliest opportunity.
Written by a customer while visiting geappliances.com
Customer Rating
1
Refrigerator
on September 4, 2026
Posted by: Karen12669
from Lost Creek WV
Not a fan of this product! I was told to by Ge and I brought home product and the glass in freezer busted and broke everywhere.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Dianna, GE_Appliances, September 8, 2026
We see that a member of our team was able to work with you and get this resolved. If you need further assistance, please reach out to our Bodewell team at 1-833-4BODEWELL.
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Features
on September 3, 2026
Posted by: JayHB
from West Palm Beach, FL
Seems like lots of room in both refrig and freezer areas.
High tech not needed for this unit.
High tech not needed for this unit.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Working Great, so far.
on September 2, 2026
Posted by: AJs Gpa
from Fontana, CA
It's loud when the water refills the ice maker, Startling at times.
The water dispenser tends to drip sometimes so I keep a folded paper towel to catch it, so far not too bad which is good since there is no drain at the bottom of it.
Not especially thrilled with the dispenser bar/activation. It's hard to clean it without having water or ice flowing out onto my hand when wiping it down.
Absolutely LOVE the taller dispenser opening.
The water dispenser tends to drip sometimes so I keep a folded paper towel to catch it, so far not too bad which is good since there is no drain at the bottom of it.
Not especially thrilled with the dispenser bar/activation. It's hard to clean it without having water or ice flowing out onto my hand when wiping it down.
Absolutely LOVE the taller dispenser opening.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Ice dispenser
on September 2, 2026
Posted by: Mcwells
Ice dispenser does not work properly, ice will not dispense. Only water dispenser works.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Magela, GE_Appliances, September 3, 2026
We want to assist with your refrigerator's ice dispenser operation. Please confirm that the ice maker is turned on and the dispenser is not locked on the control panel. Also, check that the ice bin is properly installed and that there is no ice obstructing the dispenser chute. Additional troubleshooting can be found on page 35 of the manual: https://images.salsify.com/image/upload/s--ainV5tF0--/3cf7f0f847e32814e11348004a414ce8fce911b7.pdf. If the issue continues after troubleshooting, you can schedule an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com