Customer reviews from bose.com
Bose - Refurbished Excellent - SoundLink Micro Portable Bluetooth Speaker with Waterproof Design - Stone Blue
Average customer rating
4.5
(837 Reviews)
Rating breakdown 837 reviews
5 Stars
654
4 Stars
85
3 Stars
34
2 Stars
30
1 Star
34
Customer Reviews for Bose - Refurbished Excellent - SoundLink Micro Portable Bluetooth Speaker with Waterproof Design - Stone Blue
Customer Rating
5
Good Buy
on September 29, 2018
Posted by: Outdoors
Gender:Male
Length of ownership:3 months
I have had this speaker for almost 2 months. It works great and very sturdy. I got knock off my bike and the speaker hit the ground. No scratches or dents and performs like nothing happen. I recommend it.
Written by a customer while visiting bose.com
Customer Rating
5
Pure Sound
on September 24, 2018
Posted by: Bodacios
Gender:Male
Length of ownership:1 week
Received my sound link today, plug it in turned on IPad & hit Bluetooth button paired up in 3 seconds. Listening to my all time classics and the sound is exquisite. Have Bose home theater and Wave radio/ CD so I wasn’t surprised by the sound & quality, it’s expected. Don’t waste your cash on any outher, by the Bose Soundlink.
Written by a customer while visiting bose.com
Customer Rating
5
Exceeded my expectations.
on September 23, 2018
Posted by: Dave
Gender:Male
Length of ownership:3 months
I purchased about 3 months ago. It's a compact powerhouse! Everyone who hears it is amazed by the sound quality & output. Works perfectly with my Cellphone, Laptop,Tablet & GPS. At only 3/4 volume, it's louder than my portable Stereo at full volume. Absolutely amazing!! I recommend this to everyone who needs BIG sound in a small package.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome device but cannot connect to MAC or PC.
on September 22, 2018
Posted by: GroovyLubi
Gender:Male
Length of ownership:6 months
Love this device. Family really enjoys taking it everywhere. It sucks we can't connect it to out computers. Tried every angle to get it to connect. Oh well.
It'd be nice for movie nights on the laptop for the kids.
Written by a customer while visiting bose.com
Customer Rating
2
Great speaker, terrible cycling handlebar mount
on September 18, 2018
Posted by: Andrew Squirrel
Gender:Male
Length of ownership:1 year or longer
I have been immensely happy with the sound quality of this portable speaker and it really blows the competition out of the water. Having it be waterproof is essential for bike commuting and I love how it reads out my battery level when I turn it on. However, the rubber handlebar strap on this speaker is a terrible design and I would consider it a deal breaker for recommending the product. I have had this speaker eject from my handlebars at least 10 times and today it was nearly run over by a car as I desperately tried to retrieve my $100 speaker. The latching mechanism on the strap is unacceptable and doesn't handle variations in handlebar diameter very well. a light touch of the speaker to change volume or songs can easily trigger ejection. Bose desperately needs to manufacture a secure handlebar mount for this thing. I am now looking into finding a cell phone handlebar clamp that will pinch the speaker and hold it securely, wish I could buy a purpose built one from Bose that would fit it perfectly.
Response from bose.comBy Mohsin_S, Bose Support, September 24, 2018
Hi Andrew Squirrel,
Thank you for providing a review of the SoundLink Micro speaker. We are glad to hear that you enjoyed the sound quality! We understand however that you had a frustrating experience with the strap and are sorry for that.
This video will walk you through using the Bose SoundLink Micro's flexible silicone strap for easy mounting and transportation: http://bit.ly/2xHDbYE
We appreciate that you shared your experience with us, it is something we can learn from and improve on. As a research company, we are always looking for opportunities to make our products better.
If you continue to experience any trouble, feel free to contact us directly by visiting here: https://bose.life/2LXQA9c
Thank you again
Thank you for providing a review of the SoundLink Micro speaker. We are glad to hear that you enjoyed the sound quality! We understand however that you had a frustrating experience with the strap and are sorry for that.
This video will walk you through using the Bose SoundLink Micro's flexible silicone strap for easy mounting and transportation: http://bit.ly/2xHDbYE
We appreciate that you shared your experience with us, it is something we can learn from and improve on. As a research company, we are always looking for opportunities to make our products better.
If you continue to experience any trouble, feel free to contact us directly by visiting here: https://bose.life/2LXQA9c
Thank you again
Written by a customer while visiting bose.com
Customer Rating
3
Ok
on September 18, 2018
Posted by: Biggyrob
Gender:Male
Length of ownership:1 month
Bought this a month ago my phone calls don’t work very well and when the speaker talks I can’t hear a thing no matter what the volume is at
Response from bose.comBy Mohsin_S, Bose Support, September 24, 2018
Hi Biggyrob,
Thank you for providing your review of the SoundLink Micro speaker. We are sorry to hear about the trouble you had with your speaker. We designed the speaker to be used for both out loud listening and hands-free communication.
Please try checking the phone signal. A poor or weak connection to the cell service could cause poor audio quality while on a call. Try the call again when the reception improves. You may also try resetting the speaker - instructions to do that are here: https://bose.life/2pzntLA
If you continue to have trouble, please contact our Bose technical support team so we can take a closer look by visiting https://bose.life/2LXQA9c
Thank you again.
Thank you for providing your review of the SoundLink Micro speaker. We are sorry to hear about the trouble you had with your speaker. We designed the speaker to be used for both out loud listening and hands-free communication.
Please try checking the phone signal. A poor or weak connection to the cell service could cause poor audio quality while on a call. Try the call again when the reception improves. You may also try resetting the speaker - instructions to do that are here: https://bose.life/2pzntLA
If you continue to have trouble, please contact our Bose technical support team so we can take a closer look by visiting https://bose.life/2LXQA9c
Thank you again.
Written by a customer while visiting bose.com
Customer Rating
3
Pretty good
on September 16, 2018
Posted by: Summer2018
Gender:Male
Length of ownership:1 week
I found this in a river and the speakers are messed up but it still works I’m very impressed I wish I could use it though
Written by a customer while visiting bose.com
Customer Rating
5
Awesome sound!!
on September 13, 2018
Posted by: Brijoy
Gender:Female
Length of ownership:1 month
I had read the reviews on this prior to buying it. They were good which was not unusual. I already own something by Bose so I know how good they are. When I got this and set it up, I was absolutely blown away by the sound!! It’s phenomenal!! Great sound coming from such a small item. I have used it almost every single day since I got it and I highly recommend it. I love the portability of it as well.
Written by a customer while visiting bose.com