Customer reviews from bose.com
Bose - Refurbished Excellent - SoundLink Micro Portable Bluetooth Speaker with Waterproof Design - Stone Blue
Average customer rating
4.5
(837 Reviews)
Rating breakdown 837 reviews
5 Stars
654
4 Stars
85
3 Stars
34
2 Stars
30
1 Star
34
Customer Reviews for Bose - Refurbished Excellent - SoundLink Micro Portable Bluetooth Speaker with Waterproof Design - Stone Blue
Customer Rating
2
Just a little better than phone speaker
on June 25, 2019
Posted by: Jeff
Gender:Male
Length of ownership:3 months
It really doesn’t have any base, couple that with up to 6 hours, which I haven’t been able to achieve its a lot of money for something so little
Response from bose.comBy Zoe , Bose Support , June 27, 2019
Hello,
Thanks for reviewing the SoundLink Micro speaker. I glad to see you liked the appearance and durability of the product. I am sorry to hear that you were not happy with the sound quality on the speaker, I would recommend trying to use another device with the product to test.
If you are still experiencing issues I would recommend that you call the customer care team as they will be able to assist you further.
Thanks for reviewing the SoundLink Micro speaker. I glad to see you liked the appearance and durability of the product. I am sorry to hear that you were not happy with the sound quality on the speaker, I would recommend trying to use another device with the product to test.
If you are still experiencing issues I would recommend that you call the customer care team as they will be able to assist you further.
Written by a customer while visiting bose.com
Customer Rating
1
Broke in 2 months
on June 9, 2019
Posted by: Alex
Gender:Male
Length of ownership:3 months
Suddenly stopped working after 2 months. Light blinks – thats all. Tried restarting – no use.
Response from bose.comBy Kerri, Technical Suppor, June 14, 2019
Hi Alex,
Thank you for taking the time to review our SoundLink Micro.
I'm sorry to hear that the SoundLink Micro suddenly stopped working. I would recommend making sure that the Micro is up to date with the latest firmware. If this is unsuccessful, I would recommend reaching out to your local Technical Support Team for assistance. One of our agents will be more than happy to assist you!
Kindest,
Kerri
Technical Support Specialist
Thank you for taking the time to review our SoundLink Micro.
I'm sorry to hear that the SoundLink Micro suddenly stopped working. I would recommend making sure that the Micro is up to date with the latest firmware. If this is unsuccessful, I would recommend reaching out to your local Technical Support Team for assistance. One of our agents will be more than happy to assist you!
Kindest,
Kerri
Technical Support Specialist
Written by a customer while visiting bose.com
Customer Rating
5
Perfect
on June 6, 2019
Posted by: trgforriver
Gender:Male
Length of ownership:1 month
I have Bose everywhere in my home and this one is a good addtion.
Great outdoors and indoors
Great outdoors and indoors
Written by a customer while visiting bose.com
Customer Rating
4
sound
on June 4, 2019
Posted by: hall502
Gender:Female
Length of ownership:3 months
great buy for a portable small speaker, sound quality is really crisp, and i dont have to deal with alexa! giving it four star because i know the battery life can improve on newer models to come, will definitely want to invest for father day gifts!
Written by a customer while visiting bose.com
Customer Rating
5
My favorite Bose product
on May 26, 2019
Posted by: Janet2019
Gender:Female
Length of ownership:1 year or longer
I have two of these. One at home. One in my gym bag. I use this mini for teaching my water aerobics classes. Big sound even outside. Pairs up easily. Compact. Does object to an occasional water splash.
Written by a customer while visiting bose.com
Customer Rating
5
SMALL but ABSOLUTELY INCREDIBLE.
on May 24, 2019
Posted by: QueenC
Gender:Female
Length of ownership:1 month
So, I got this speaker last month and I wasn't expecting any difference from other brands such as JBL, Marshall or Sony. During my first use, I was surprised when the music played because it sounds like you're listening to a big speaker. I have even tried this with my TV (not all brands are compatible and it will only connect if it is compatible) and it's amazing - though they are not really designed for bigger medias.
I usually bring this to our covered food store which is around 30-35sqm and believe me, the sound is extraordinarily satisfying in the ears. We used to have Bluetooth speakers wherein the sound becomes crackly when the volume is maximized but with this Micro, the bass and sound is really great. All I can say to Bose is YOU ARE AWESOME.
Bose didn't let me down. I also own BoseBuild which I absolutely enjoy and a
SoundLink Revolve in Black.
SoundLink Revolve in Black.
Written by a customer while visiting bose.com
Customer Rating
1
Expensive junk
on May 20, 2019
Posted by: Jay
Gender:Male
Length of ownership:1 month
Maybe you should think of making it shock proof!!! Sound is great had it for a couple weeks and it slipped from my hand below waist level and then the speaker was no good. For what it cost you would think it would be more durable. Won’t be purchasing anymore high priced low quality Bose ever again.
Response from bose.comBy Kerri , Technical Support, May 22, 2019
Hi Jay,
thank you for your interest in our SoundLink Micro. I'm glad to hear that you have enjoyed the sound quality of the speaker.
I'm sorry to hear that you have experienced issues with your product. I would recommend reaching out to your local Technical Support Team for assistance. Our agents will be more than happy to assist you!
Thank you for taking the time to review our product.
Have a great day!
Kindest,
Kerri - Technical Support Specialist
thank you for your interest in our SoundLink Micro. I'm glad to hear that you have enjoyed the sound quality of the speaker.
I'm sorry to hear that you have experienced issues with your product. I would recommend reaching out to your local Technical Support Team for assistance. Our agents will be more than happy to assist you!
Thank you for taking the time to review our product.
Have a great day!
Kindest,
Kerri - Technical Support Specialist
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and very compact
on May 12, 2019
Posted by: Nas
Length of ownership:3 months
Love this speaker it’s small enough to bring everywhere. The sound is excellent.
Written by a customer while visiting bose.com