Customer reviews from bose.com
Bose - Refurbished Excellent - SoundLink Micro Portable Bluetooth Speaker with Waterproof Design - Stone Blue
Average customer rating
4.5
(837 Reviews)
Rating breakdown 837 reviews
5 Stars
654
4 Stars
85
3 Stars
34
2 Stars
30
1 Star
34
Customer Reviews for Bose - Refurbished Excellent - SoundLink Micro Portable Bluetooth Speaker with Waterproof Design - Stone Blue
Customer Rating
5
Sounds great
on August 26, 2019
Posted by: Chip
Gender:Male
I bought the sound link a couple weeks back because I lost my first one. We just moved into a new house, had not been here 3 days and someone burglarized our house and stole my speaker! So sad
Written by a customer while visiting bose.com
Customer Rating
5
Great sound!
on August 25, 2019
Posted by: yopatty
Gender:Female
Length of ownership:1 month
Bought this for my daughter and she loves it! It's great!
Written by a customer while visiting bose.com
Customer Rating
1
Windows 7 Support
on August 23, 2019
Posted by: jackie27
I have bought Bose* from Paul Harvey time. I wish I would have stopped sooner there is no support of drivers for the SoundLink micro
Response from bose.comBy Zoe , Customer Support , August 26, 2019
Hello,
I am sorry to hear that you found the speaker did not fit your personal needs in your lifestyle, we hope that you are able to find a better fit with Bose in the future.
Thank you for taking the time to review the SoundLink Micro Bluetooth speaker, we really appreciate your feedback.
Should you need any assistance then please call the customer care team.
Kindest regards,
Zoe - Customer Support
I am sorry to hear that you found the speaker did not fit your personal needs in your lifestyle, we hope that you are able to find a better fit with Bose in the future.
Thank you for taking the time to review the SoundLink Micro Bluetooth speaker, we really appreciate your feedback.
Should you need any assistance then please call the customer care team.
Kindest regards,
Zoe - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
i’m never purchasing another bose product again.
on August 23, 2019
Posted by: sophia
Length of ownership:1 year or longer
i recurved one for xmas, and shortly after it wouldn’t charge. they sent me another one for free, but now that one is broken in the same way. i’m SO frustrated and will NEVER purchase another bose product.
Response from bose.comBy Zoe , Customer Support , August 26, 2019
Hello,
I am so sorry to hear that you had a difficult experience with your speaker, this is very strange to have the same issue occur twice. Although you have already called the customer care team I would suggest calling them again as they would be more than happy to assist you further.
Thank you for taking the time to review the SoundLink Micro Bluetooth speaker, we really appreciate your feedback.
Kindest regards,
Zoe - Customer Support
I am so sorry to hear that you had a difficult experience with your speaker, this is very strange to have the same issue occur twice. Although you have already called the customer care team I would suggest calling them again as they would be more than happy to assist you further.
Thank you for taking the time to review the SoundLink Micro Bluetooth speaker, we really appreciate your feedback.
Kindest regards,
Zoe - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Worked great until it stopped working
on August 23, 2019
Posted by: Rasberii
Gender:Female
Length of ownership:1 year or longer
I loved this speaker and used it regularly, however only one month out of warranty it stopped working and google search found that we were not the only one with the issue. Just stopped charging.
Response from bose.comBy Zoe , Customer Support , August 26, 2019
Hello,
It's great to hear that you loved the speaker! It's a shame that you experienced power issues, this is not something we would want. In this instance, I would recommend calling the customer care team as they would be more than happy to try to assist you further with this issue.
Thank you for taking the time to review the SoundLink Micro Bluetooth speaker, we really appreciate your feedback.
Kindest regards,
Zoe - Customer Support
It's great to hear that you loved the speaker! It's a shame that you experienced power issues, this is not something we would want. In this instance, I would recommend calling the customer care team as they would be more than happy to try to assist you further with this issue.
Thank you for taking the time to review the SoundLink Micro Bluetooth speaker, we really appreciate your feedback.
Kindest regards,
Zoe - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Works great for travel and remote office
on August 21, 2019
Posted by: JohnR46231
Gender:Male
Length of ownership:6 months
I've had this for a few months, and found myself needing an extended speaker for my phone due t the feedback from the conference room setup. I used this speaker, and it worked better than expected. I listen to "white noise" while in hotels (120+ nights a year) and when I wake up, the battery is typically around 50%- for the entire night. While the website says that the battery life may not be as long as others, I found that not to be true, and can use it 10-12 hours before needing a charge- Highly recommended!
Written by a customer while visiting bose.com
Customer Rating
2
Limited functionality
on August 17, 2019
Posted by: JP
Gender:Male
Length of ownership:1 week
I got this product hoping that I would be able to play music from my computer out to both a wired stereo and this wireless speaker at the same time, so that I can hear music in another room while it is playing in the living room. Unfortunately, Bose does not give this option. It is a pretty basic option available from other brands. I will be returning the product.
Response from bose.comBy Tori Mae, Customer Support , August 20, 2019
Hello JP,
Thank you for sharing your review of the SoundLink Micro Bluetooth speaker.
I am sorry that this is not an option, but we do have a great feature called party mode, detailed here: https://bit.ly/2IxPBdo.
This will allow you to listen to music on two different devices for enhanced listening.
Should you still need further help on this please feel free to reach out to our customer service team who would love to hear from you.
Thanks Again,
Tori Mae – Customer Support
Thank you for sharing your review of the SoundLink Micro Bluetooth speaker.
I am sorry that this is not an option, but we do have a great feature called party mode, detailed here: https://bit.ly/2IxPBdo.
This will allow you to listen to music on two different devices for enhanced listening.
Should you still need further help on this please feel free to reach out to our customer service team who would love to hear from you.
Thanks Again,
Tori Mae – Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Battery Life Misleading!!!
on August 15, 2019
Posted by: Chaz101
Gender:Male
Length of ownership:1 week
Bought 2nd one last week. Bought one months ago as a gift for my son. I already knew the quality and loved it and is why I bought a second one. However, the specs and other reviews said battery life was approx 6 hrs. NOT TRUE. Unless you are blasting this on full volume (then maybe 6 hrs), it has much longer battery life. I have been streaming 4 hours non-stop (music and talk radio) today at the office with the volume at approx 30% and the battery life reads 70% remaining. This likely means I can probably stream at this level for another good 6-8 hours for a total of 10-12 hrs and mid-low volume. Granted, it may drain faster as battery is used up so 10-12 hrs may be a stretch, but clearly a lot longer than reported 6 hrs. I thought to pay attention this time as the first few days I had it, I just streamed and plugged it back in without thinking about how much juice I had left. I'll try to have it running at about 50-60% volume over the weekend to see how long the battery last but as with most Bose products I've owned in the past, it has exceeded my expectations. The only drawback is that the strap does come loose if I accidentally rub across the tip It is very secure if it's away from any moving parts.
Written by a customer while visiting bose.com