Customer Reviews for Bose - Refurbished Excellent - SoundLink Micro Portable Bluetooth Speaker with Waterproof Design - Stone Blue
Customer Rating
2
great but faulty
on November 17, 2019
Posted by: Jacob
Gender:Male
Length of ownership:3 months
Great product in sound and size, but after a few months it just completely stopped working. I've done all the troubleshooting and resetting recommendations with no satisfying outcome. It will turn on every few tries, but only for about 10 seconds and then shut off again. For $100+ this micro speaker should last more than a few months.
Response from bose.comBy Tori Mae, Customer Support , November 21, 2019
Hi Jacob,
I am sorry to hear that you are having issues with your speaker. It is great that you have researched and tried steps to resolve the issue yourself.
I would suggest looking into getting your speaker exchanged if it is only a few months old, and troubleshooting has been unsuccessful. You can do this here: https://bose.life/2qAJXjr.
Please use the contact us button on that page if you need further assistance. We would love to hear from you.
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