Customer reviews from bose.com
Bose - Refurbished Excellent - SoundLink Micro Portable Bluetooth Speaker with Waterproof Design - Stone Blue
Average customer rating
4.5
(837 Reviews)
Rating breakdown 837 reviews
5 Stars
654
4 Stars
85
3 Stars
34
2 Stars
30
1 Star
34
Customer Reviews for Bose - Refurbished Excellent - SoundLink Micro Portable Bluetooth Speaker with Waterproof Design - Stone Blue
Customer Rating
5
FABULOUS
on January 19, 2020
Posted by: Rcoats27
Gender:Male
Length of ownership:3 months
I really can only say that the speaker is the best I bought in years, I love the sound and the bass is great.
Written by a customer while visiting bose.com
Customer Rating
2
Okay but doesn’t connect
on January 17, 2020
Posted by: Koly
Gender:Male
Length of ownership:1 month
I got this device in Christmas. Worked ever since and even put in showers. I had it on my bed and I guess it fell today and it is not working much. It’ll connect and I even tried the Bose Connect App. Nothing worked and even Bluetooth won’t work. It connects then further disconnects around 2 times. Don’t know what’s happening.
Response from bose.comBy Tori Mae, Customer Support , January 22, 2020
Hey Koly,
It's great to hear you have been enjoying using the waterproof feature of your speaker. As the speaker has stopped working when it has been dropped. This leads me to believe that a physical aspect of the speaker has been damaged.
Reach out to us here to explore your warranty options for the speaker https://bose.life/2tH3C2S.
Kind Regards,
Tori Mae - Customer Support
It's great to hear you have been enjoying using the waterproof feature of your speaker. As the speaker has stopped working when it has been dropped. This leads me to believe that a physical aspect of the speaker has been damaged.
Reach out to us here to explore your warranty options for the speaker https://bose.life/2tH3C2S.
Kind Regards,
Tori Mae - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Tough
on January 17, 2020
Posted by: Hibbs103
Gender:Male
Length of ownership:1 year or longer
This story is real. A lot the the mind while leaving the speaker was on top my car. Rolls off at 45 mph. Went back the next day to pick from the side of the road. WORKS GREAT I tell everyone
Written by a customer while visiting bose.com
Customer Rating
5
Small and powerful
on January 16, 2020
Posted by: Rafa
Gender:Male
Length of ownership:1 month
This is an awesome small speaker. Its the power of bose in miniature size.
Written by a customer while visiting bose.com
Customer Rating
2
Never stays connected & powers down
on January 16, 2020
Posted by: Ken
Gender:Male
Length of ownership:3 months
Uggh - so the good news - the sound is very nice, full, good bass. which does not matter much as it never stays connected to the computer (even hardwired to comuter, it just drops & turns off) watching a show, we literally have to turn the speaker back on 3 times in 45 minutes. It was a gift, but I don't see myself ever paying for a Bose :(
Response from bose.comBy Kerri , Customer Support, January 17, 2020
Hi Ken,
I'm glad to hear that you like the sound of the speaker!
I'm sorry to hear of the issues you are experiencing with the system disconnecting. Let's see what I can suggest to resolve this for you!
I recommend resetting the speaker. I have included a link here that will explain how to do this: https://bose.life/2ND7WqD.
If this has not resolved your issue, I would update it. I have also provided a link for this here: https://bose.life/2sFkeYo and follow the on-screen instructions.
If you need any further assistance, we will be more than happy to help! Reach out to us here: and we will do all we can for you!
Thanks!
Kerri - Bose Customer Support
I'm glad to hear that you like the sound of the speaker!
I'm sorry to hear of the issues you are experiencing with the system disconnecting. Let's see what I can suggest to resolve this for you!
I recommend resetting the speaker. I have included a link here that will explain how to do this: https://bose.life/2ND7WqD.
If this has not resolved your issue, I would update it. I have also provided a link for this here: https://bose.life/2sFkeYo and follow the on-screen instructions.
If you need any further assistance, we will be more than happy to help! Reach out to us here: and we will do all we can for you!
Thanks!
Kerri - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Rugged and sounds amazing!
on January 15, 2020
Posted by: Zaid
Gender:Male
Length of ownership:3 months
I bought this speaker 2 months ago and I can tell how happy I’m with it. incredible sound and quality exceeded my expectations.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on January 15, 2020
Posted by: X
Gender:Female
Length of ownership:1 month
Glad to have purchased as the sound is much better than music coming from phone
Written by a customer while visiting bose.com
Customer Rating
4
Amazing Sound Quality for Size!!
on January 15, 2020
Posted by: MichaelMusic
Gender:Male
Length of ownership:1 month
Sound is awesome for the size of this lil gem! Great bass & mids at all volumes!
Only downside is the “strap” can come loose, there is no way to guarantee attachment...
TX!!
Only downside is the “strap” can come loose, there is no way to guarantee attachment...
TX!!
Written by a customer while visiting bose.com