Customer reviews from nacongaming.com
RIG - 800 Pro HX Wireless Gaming Headset & Base Station for Xbox - Black
Average customer rating
4.7 out of 5
4.7
(272 Reviews)
Open Ratings Snapshot
Rating breakdown 272 reviews
5 Stars
218
4 Stars
35
3 Stars
10
2 Stars
2
1 Star
7
95%of customers recommend this product. 
(
236 out of 249
)
Best Buy Privacy Policy
Customer Reviews for RIG - 800 Pro HX Wireless Gaming Headset & Base Station for Xbox - Black
Customer Rating
2 out of 5
2
not worth the money
on September 24, 2025
Posted by: Lany
Gender:Female
mic is absolutely trash. I had a rig headset before and absolutely loved it... so when it broke I had no hesitation to buy this one. Well its only been six months and its constantly disconnecting, no one can hear me and it takes forever to turn on. They arent making these headsets like they use too.
No, I would not recommend this to a friend.
Written by a customer while visiting nacongaming.com
Customer Rating
1 out of 5
1
HORRIBLE HEADSET
on September 3, 2025
Posted by: Rell
Bought this a few days ago and have been extremely disappointed. The headset is comfortable and the audio is okay, not amazing. But the mic is absolutely terrible. People cannot hear me unless the mic is ~1” from my mouth but when it is that close it picks up my breathing. DO NOT BUY.
Written by a customer while visiting nacongaming.com
Customer Rating
3 out of 5
3
Good headset
on July 18, 2025
Posted by: Broom
Gender:Male
I loved this headset when I used it but I can’t find the usb to plug into my Xbox. I would like to buy a new one but I can’t find one anywhere
I would recommend this to a friend!
Written by a customer while visiting nacongaming.com
Customer Rating
1 out of 5
1
DO NOT BUY! MIC IS TERRIBLE!
on July 13, 2025
Posted by: Max R.
Bought this a few days ago and have been extremely disappointed. The headset is comfortable and the audio is okay, not amazing. But the mic is absolutely terrible. People cannot hear me unless the mic is ~1” from my mouth but when it is that close it picks up my breathing. DO NOT BUY.
No, I would not recommend this to a friend.
Written by a customer while visiting nacongaming.com
Customer Rating
1 out of 5
1
Trash headset
on February 12, 2025
Posted by: Fitz
Gender:Male
Constantly disconnects and sometimes the Bluetooth will cause me to dc from certain games. I see posts all over the web about these things. The old rigs were so much better than the junk they put out these days.. This is my 3rd and final pair that I'll be buying, way to ruin a good thing!
No, I would not recommend this to a friend.
Written by a customer while visiting nacongaming.com
Customer Rating
1 out of 5
1
the mic is garbage
on January 5, 2025
Posted by: awsumdogg
Gender:Male
I bought this mic just over a month ago. The sound quality is fine but the mic is awful. The mic is so quiet no one can hear me on the other end and every setting is turned up 100%. I do not recommend this product at all.
No, I would not recommend this to a friend.
Written by a customer while visiting nacongaming.com
Customer Rating
3 out of 5
3
Great product, how ever.......
on November 28, 2024
Posted by: gamerguy
Gender:Male
When this Head set is being used with The Xbox it is Great. sounds Great. people can hear me and works wonderfully.
How ever When plunged into my PC. the Performance on the Mic is Pretty sad. I turn the Mic settings two 100 and No go. you can hardly hear me. I am a Computer person and did some research and I am not the only one that has had this problem. I tried to Find drivers with no Luck and I have seen someone able to change the Recording options in windows, I am Unable too.
I have a 700 pro HX that works so much better I guess ill be using that when I live stream. But still for what I spent on the This head set I am kinda disappointed in the PC Side of things.
Written by a customer while visiting nacongaming.com
Customer Rating
5 out of 5
5
Need a New USB
on June 21, 2024
Posted by: Madison
Gender:Female
My brother got this pair a few years ago and they treated him amazing. Recently, the USB broke and I don't know if it's possible to buy just a USB part. The headset still works wonderfully.
I would recommend this to a friend!
Written by a customer while visiting nacongaming.com
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