I have always used Cases from OtterBox and am confident that my cell will be protected IF I drop it! In fact I planned to wait for my OtterBox ,Case to arrive BEFORE bringing my new Cell to my Cell Company's Store to transfer Data etc.
Some benefits over my OtterBox Defender case: easier to put on and take off my phone, and design shows my phone color. I miss the rubbery case from the Defender series because it allowed me to prop my phone against something and read. This case slides on smooth surfaces.
Case is what I expected from Otter. Had a commuter case for another Pixel and lasted longer than the phone. Loved the glass protector installer, made it so easy to install. Only downside is the installer is made from wasteful plastic, if only it could be made from something more environmentally friendly.
My phone fell from waist height on the back of the case and the screen shattered from the inside out. The tempered glass screen protector was completely intact. This case didn't absorb the shock at all.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, July 1, 2024
We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.