Customer reviews from otterbox.com
OtterBox - Commuter Lite Series Case for Samsung Galaxy A11 - Black
Average customer rating
4.6
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
38
4 Stars
2
3 Stars
2
2 Stars
1
1 Star
2
91%of customers recommend this product.
(
40 out of
44)
Customer Reviews for OtterBox - Commuter Lite Series Case for Samsung Galaxy A11 - Black
Posted by: birdi
Verified Purchase:Yes
I wanted something pretty. Could only find black OtterBox cases here so came to you & found this lovely green option. I'm very happy with it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Beary happy customer
Verified Purchase:Yes
This is my second phone that I' ve bought an Otterbox for- it is great protection ,easy to put on ,has pretty colors and keeps my phone clean !
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Carolyn57
Verified Purchase:Yes
I recently purchased a new cell phone but I will never leave the building without an Otterbox; because I am the type of person that always drops my phone and learned fast that my phone lasts for years with a protective case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Peaches
Verified Purchase:Yes
This is the second one I have purchased. New phone required different size box.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bill
Verified Purchase:Yes
my phone is now secure from drops..............................................!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Howie
Verified Purchase:Yes
Happy to have some phone protection. However the case is slippery and has no screen protection. I would gladly pay more for these improvements to the product.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , April 27, 2021
Hi, Howie!
We're sorry to hear about your disappointment with your Commuter Series Lite case! We greatly appreciate your feedback about the grip of your OtterBox, and we'll be sure to get your thoughts passed up the ladder to our design team. If you're looking to add an extra level of screen protection to your device, we'd suggest checking out our Alpha Glass screen protector here: https://www.otterbox.com/en-us/galaxy-a11/alpha-glass-screen-protector/sam38-galaxy-a11.html#start=1
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Commuter Series Lite case! We greatly appreciate your feedback about the grip of your OtterBox, and we'll be sure to get your thoughts passed up the ladder to our design team. If you're looking to add an extra level of screen protection to your device, we'd suggest checking out our Alpha Glass screen protector here: https://www.otterbox.com/en-us/galaxy-a11/alpha-glass-screen-protector/sam38-galaxy-a11.html#start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Edith
Verified Purchase:Yes
I loved my old Otterbox for my Galaxy S5 but for the Galaxy A11 I didn't get what I expected. I thought it would be the rubberized case which it wasn't so it can still easily slip out of your hand but you have to pay way too much to get a screen protector which I thought would be included in the case purchase, but doesn't.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team , April 29, 2021
Hi, Edith!
We're sorry to hear about any confusion with your recent Commuter Series purchase! That case style has always had the inner slipcover with a hard outer shell, but it has not historically come with a built-in screen protector. We don't have any cases for your device with included screen protection, but we'll be sure to get your feedback passed up the ladder. Keep in mind, that case is compatible Alpha Glass if you're looking to take your device protection to the next level. Check that out here: https://www.otterbox.com/en-us/galaxy-a11/alpha-glass-screen-protector/sam38-galaxy-a11.html#start=1
Best,
OtterBox Customer Service Team
We're sorry to hear about any confusion with your recent Commuter Series purchase! That case style has always had the inner slipcover with a hard outer shell, but it has not historically come with a built-in screen protector. We don't have any cases for your device with included screen protection, but we'll be sure to get your feedback passed up the ladder. Keep in mind, that case is compatible Alpha Glass if you're looking to take your device protection to the next level. Check that out here: https://www.otterbox.com/en-us/galaxy-a11/alpha-glass-screen-protector/sam38-galaxy-a11.html#start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: dee Wood
Verified Purchase:Yes
Wish that I ordered this otter box case earlier- the day before I got my case I dropped my phone and shattered the screen. Next time- I will wait until I get my case to use my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com