Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone XS Max - White Marble - Multicolor
Average customer rating
4.4 out of 5
4.4
(117 Reviews)
Open Ratings Snapshot
Rating breakdown 117 reviews
5 Stars
81
4 Stars
18
3 Stars
8
2 Stars
3
1 Star
7
88%of customers recommend this product. 
(
101 out of 115
)
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Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone XS Max - White Marble - Multicolor
Customer Rating
5 out of 5
5
Love it!
on April 28, 2019
Posted by: Packers623
Verified Purchase:Yes
This is the best case I have owned. I love that I can have a pop socket and can still wireless charge!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Nebula
on April 26, 2019
Posted by: Erin
Verified Purchase:Yes
Finally an Otterbox with function and style. I always kind of resented the clunky, masculine Otterbox styles but always conceded because the quality protects my devices like no other. Now they are moving in a direction that does not have me masking the design of my device. It lets me showcase both designs.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Very cute!
on April 24, 2019
Posted by: haileyveeneman
Verified Purchase:Yes
I bought this as soon as it came back off of back order and it is absolutely worth every penny. Cute, durable and lays flat with my pop socket. I love it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Sleek and convenient to charge
on April 24, 2019
Posted by: Case collector
Verified Purchase:Yes
I’ve had my case for a week. The mauve color is so pretty. Awesome how you can charge it wireless with the PopSockets still on. Only downfall is I have a XS max so the PopSockets is centered when I need it a lil bit lower .
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Not as durable as previous products
on April 24, 2019
Posted by: SomeDude
Verified Purchase:Yes
I have had my nebula XS Max case for less than a week. It is amazingly colored and the pop socket integration is great! The negative is after only one day of use the beautiful finish started to wear off! It’s almost as if an eraser has started taking the colors off. No, I have not put it my pockets or dropped it either. Not sure why the finish is failing. There is also clear coating bubbling up on the back in one spot.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 25, 2019
Hey SomeDude,

Sorry to hear that the finish on this Otter + Pop case decided to abandon the cause! We definitely understand why this would be a bummer, and our stylish Otters would love to get you into a sleek new replacement case. Please feel welcome to give them a call at 1-855-688-7269, and they'll fashion up a warranty claim right away!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great case - slim and does the job.
on April 23, 2019
Posted by: fossphorus
Verified Purchase:Yes
I previously had the original symmetry case for my XS Max, so I figured why not order this one? I had a PopSocket on it anyways - And it was a huge annoyance that I had to take the case off to use my wireless charging pad.
This case took some getting use to. It’s slightly thicker than the original symmetry case, but I hardly notice after a few weeks of use. The PopSocket grip is more snug than having a separate case and adding your own. Works great with my wireless charging pad. Overall, no complaints here!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Pop socket doesn’t stick out!
on April 23, 2019
Posted by: Amyv
Verified Purchase:Yes
I love that this phone case has a built in popsocket. I’ve always wanted a popsocket for my phone but I hated that they stuck out. This phone case makes it so the popsocket doesn’t stick out. It still sticks out a little, but not as much if you just stuck a popsocket on your phone. I love the marble design too. Very happy with this case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Blue Nebula
on April 23, 2019
Posted by: Marie
Verified Purchase:Yes
Beautiful case, just a little heavier than I like. The Pop Socket is interchangeable. This will definitely protect my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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