Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone XS Max - White Marble - Multicolor
Average customer rating
4.4
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
81
4 Stars
18
3 Stars
8
2 Stars
3
1 Star
7
88%of customers recommend this product.
(
101 out of
115)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone XS Max - White Marble - Multicolor
Posted by: Lily
Verified Purchase:Yes
I purchased this because I love pop sockets but hate how they stick out this is perfect slim as can be expected and just overall a great case .... and I have A LOT of cases !!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: keebo
Verified Purchase:Yes
I bought this case for the design of the pop-socket which retracts to a nearly flush-mounted seat on the back of the case for better transport in clothing pockets. The socket is still relatively easy to extend and use for secure holding and viewing with one hand. The case provides great protection for the phone without being too bulky and fits perfectly over all openings. The volume and power buttons are still easy to operate when covered by the plastic button indentations. The case strikes a fair balance between grip texture and ease of sliding a phone into a pocket without too much friction. I have to dock it one star, however, for not providing a stable kickstand with the pop-socket while extended. The iPhone Xs Max barely stands up on its side in the landscape position and pressing the touch-screen with the slightest pressure while the phone is positioned on the stand will cause it to immediately topple over. It's simply not sturdy enough to use effectively in this position for most tasks although I was able to watch part of game 7 of the NHL hockey final with the phone on its stand as long as it was kept stationary. Offering a better variety of color options for the case would also improve its attractiveness as a product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jonathan
Verified Purchase:Yes
I got this case because I wanted to have the pop socket but didn't like the idea of sticking the pop socket onto a separate case. I liked this option of having it integrated into the case. It's a nice bonus that you can still swap out the pop socket. The case itself is nice, somewhere in the middle with respect to being low profile and providing protection for the phone. I usually don't like having a case at all, so I'm having a little bit of adjustment to the bulkiness, but it is definitely not the most bulky case out there.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anne_The_Riot
Verified Purchase:Yes
I am very pleased with the case my only complaint is that I’ve had it for only a week and my volume down button already popped out.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kalyn
Verified Purchase:Yes
Only thing I’d suggest with the symmetry case is more front protection for the screen
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: K888
Verified Purchase:Yes
I’ve had this case for about a month and I love it! It fits like a glove and I feel like my phone is safe and truly protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: fwagirl
Verified Purchase:Yes
Live the pop socket addition to the back. They can be changed out to fit your mood or personality.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sufan
Verified Purchase:Yes
If you’ve got big fingers, this is not for you. Only the top of my fingers fit right under the pop. Other than that, the quality is great as usual from Otterbox.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, June 5, 2019
Hi there Sufan,
We sincerely apologize that your fingers aren't fitting under that PopSocket! Although a change in the dimensions of the PopSockets isn't on our road map, we'd be more than happy to pass your feedback along to our design team! If you have any other questions or concerns, our friendly Otters are here to help! Feel free to give them a call at 1-855-628-7269.
Sincerely,
OtterBox Customer Service Team
We sincerely apologize that your fingers aren't fitting under that PopSocket! Although a change in the dimensions of the PopSockets isn't on our road map, we'd be more than happy to pass your feedback along to our design team! If you have any other questions or concerns, our friendly Otters are here to help! Feel free to give them a call at 1-855-628-7269.
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com