Customer Reviews for Case-Mate - Soap Bubble Series Hard Case for Samsung Galaxy Note20 5G - Iridescent - Multicolor
Customer Rating
2
If I could only post some pictures...
on September 16, 2021
Posted by: Anonymous
So I've bought 2 of these exact cases in the last 12 months. Because the first one I bought completely fell apart on me... literally. I don't know what kind of adhesive or glue they use, but it's not good enough! That cool holographic film, it just starts to peel on every single edge, and within the first 2 months! Which is why I went ahead and purchased a second one. I thought maybe the first one I had was "faulty"? Bc I loved the design! But the second one I bought did the same exact thing! The film on the back AGAIN just started to peel off. Sad to say, this very expensive phone case was not a good investment for me.. twice!:v: I will not be buying a third.
Response from Case-MateBy TR Wilhoit, October 14, 2021
Hi Sarah,
We appreciate your feedback about your experience, and we'll be sure to let our design team know about the troubles you ran into. The good news is, we have a great warranty, please reach out to us at support@case-mate.com for replacement Phone Cases.
For anyone with this phone you know how hard it is to find a case for it. This case has saved my phone multiple times & isn't boring. I definitely recommend it if you need to pick a case & it's between this & a plain black or clear case.
Love everything about this case! The color is amazing. The quality is great. I've dropped my phone several times and it's been 100% protected. I like that the edges are protected too! The weight isn't too bad either!
I love this case! It is not as shiny as it appears on the pics, and the design is a lot more subtle, but it WORKS. The last casemate I had for my last phone did not raise slightly above the screen so the screen did crack. This one however, does, and has extra protection around the corners without adding bulk.