Customer reviews from otterbox.com
OtterBox - Symmetry Soft Touch for MagSafe for iPhone 15 Plus/14 Plus - Dark Echo - Black
Average customer rating
4.6
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
24
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
2
92%of customers recommend this product.
(
24 out of
26)
Customer Reviews for OtterBox - Symmetry Soft Touch for MagSafe for iPhone 15 Plus/14 Plus - Dark Echo - Black
Posted by: Patrick
Verified Purchase:Yes
So disappointed in this case, flimsy & not durable. I tried taking the case off to check my phone and it snapped when I was barely applying pressure. Not worth how much I paid for it.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, May 20, 2026
We have a great Limited Lifetime Warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Dustin
Verified Purchase:Yes
Mag wallet falls off easy. Cheaper brand was stronger
No, I would not recommend this to a friend.
Response from otterbox.comBy Web Review, February 26, 2026
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Posted by: LVald
Verified Purchase:Yes
Per the person I have it to says that they like it and it holds the phone very well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Durable and looks great!
on January 19, 2024
Posted by: Jchutchins79
from Orangeburg SC
Gender:Female
[This review was collected as part of a promotion.] This IPhone 15 plus and iPhone 14 Symmetry Soft touch case is not only very durable but looks great. I have trouble finding a case that I like that durable but this one does a great job at both. I have dropped by phone a time or two since putting it on and thankfully it has held up great.
Written by a customer while visiting otterbox.com
Customer Rating
5
Wonderful
on January 7, 2024
Posted by: Drog
from Austin tx
Gender:Male
[This review was collected as part of a promotion.] This came in the mail much faster than expected. Otterbox has always been a stout product, and this one adds to the list for them. I would recommend an otterbox over any other case out there as they are indestructible
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great product
on January 7, 2024
Posted by: Gjrun
from Tennessee
Gender:Female
[This review was collected as part of a promotion.] I got this about a month ago and I really like it. It fits my phone perfectly. It is high quality as well. It was easy to put on my phone. It is a very sturdy case however very classy as well. I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Nice Case !
on December 31, 2023
Posted by: NeeTeen
from US
Gender:Male
[This review was collected as part of a promotion.] It's a pretty nice robust case with all round protection for the new device. Liked the simplistic yet elegant design and mag safe charger compatibility. Clear and fits well o my iPhone 15 Plus, Easy to fit.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great protection
on December 31, 2023
Posted by: Ssarii
from Michigan
Gender:Female
[This review was collected as part of a promotion.] I love this case! It’s protective and can easily wirelessly charge my phone without worry. I love how sleek it is and I don’t have to worry about it catching on anything. It slips into all my purses, isn’t bulky, and easy to clean! I will continue to stick with this brand!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com