Customer reviews from Case-Mate
Case-Mate - Karat Marble Series Case for Samsung Galaxy S22 Ultra - Karat Marble - Gold
Average customer rating
3.4
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
3
4 Stars
0
3 Stars
2
2 Stars
1
1 Star
1
Customer Reviews for Case-Mate - Karat Marble Series Case for Samsung Galaxy S22 Ultra - Karat Marble - Gold
Customer Rating
5
Beautiful Case
on December 29, 2022
Posted by: Jaime T.
LOVE this case. Only bought a second one due yo the clear part yellowing after a long while.
Written by a customer while visiting Case-Mate
Customer Rating
5
A Beauty
on July 18, 2022
Posted by: Rena S.
I absolutely love this case. Let's just say it's a work of art. I bought the same case for my other phone, iPhone 12 pro max.
Written by a customer while visiting Case-Mate
Customer Rating
3
The case is okay, not
on June 20, 2022
Posted by: LaTonya B.
The case is okay, not what I expected it to be, picture kind of misleading. I thought it was like my other note case.
Response from Case-MateBy TR Wilhoit, June 20, 2022
Hello,
Thank you for your valuable feedback. We will let our team know about your concerns with the design. If you need any assistance with a return or exchange, our Customer Service Team is available by chat on our site to assist!
Kind Regards,
Case-Mate Team
Thank you for your valuable feedback. We will let our team know about your concerns with the design. If you need any assistance with a return or exchange, our Customer Service Team is available by chat on our site to assist!
Kind Regards,
Case-Mate Team
Written by a customer while visiting Case-Mate
Customer Rating
5
Love this case!
on June 1, 2022
Posted by: Joyce W.
Attractive, clear, sturdy (although I have not done a drop-test yet!)
Written by a customer while visiting Case-Mate
Customer Rating
2
Skip this case
on May 13, 2022
Posted by: Kathleen K.
I usually love casemate cases. This one came from the factory with large and small marks in the clear plastic- almost like bubbles. I've dropped many phones and have never had one of this brands cases break. However, I did drop my phone a short distance and while my phone is not broken, the case chipped on the corner. The case itself is thin and not nice and thick like the usual casemate cases. Disappointed!
Response from Case-MateBy TR Wilhoit, May 16, 2022
Hi Kathleen!
Thank you for your feedback! We're so sorry to hear this happened. I will make sure to notify our team right away on these issues as they are certainly not normal! Our Customer Service Team would be glad to assist with a replacement case for you. If you'd like to reach out for more information, their email is support@case-mate.com! We hope to resolve this for you soon. :-)
Kind Regards,
Case-Mate Team
Thank you for your feedback! We're so sorry to hear this happened. I will make sure to notify our team right away on these issues as they are certainly not normal! Our Customer Service Team would be glad to assist with a replacement case for you. If you'd like to reach out for more information, their email is support@case-mate.com! We hope to resolve this for you soon. :-)
Kind Regards,
Case-Mate Team
Written by a customer while visiting Case-Mate
Customer Rating
1
Never in stock
on April 26, 2022
Posted by: Anonymous
They never have this case in stok for s22ultra they should just take it down off the site .
Written by a customer while visiting Case-Mate
Customer Rating
3
Karat Marble
on April 11, 2022
Posted by: Kathleen K.
This case is just ok. I have always bought Casemate phone cases. This is disappointing. It's much thinner than my old cases. It feels like cheap plastic. The clear coat is not smooth but had circle marks in it. I would have returned but at the time any pretty case for my phone were sold out. Also, the case chipped when the crystal mini didn't stick, causing my phone to drop a short distance on a hardwood floor. I've never had my casemate cases crack before.
Written by a customer while visiting Case-Mate