Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 12 Pro Max - Stardust Glitter - Clear
Average customer rating
3.4
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
18
4 Stars
12
3 Stars
9
2 Stars
11
1 Star
8
54%of customers recommend this product.
(
31 out of
57)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 12 Pro Max - Stardust Glitter - Clear
Customer Rating
2
I'm on my 3rd case in 1 yr
on January 24, 2022
Posted by: Julie
The clear, soft plastic yellows over time, looks dirty. Also cracks in the corner.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, January 25, 2022
Hey, Julie!
We're sorry to hear that you've been having trouble with your Symmetry Series cases! We greatly appreciate you sharing your experience about the discoloration and cracking with your case, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd love to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
We're sorry to hear that you've been having trouble with your Symmetry Series cases! We greatly appreciate you sharing your experience about the discoloration and cracking with your case, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd love to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
Star Dust + Otter Pop 12PM Case A++
on December 28, 2021
Posted by: Always Otter
Love this case! I have had it in a few colors; violet dusk, white marble, black, and now star dust. Looks like a starry night against the black iPhone. The symmetry Series is the best style case in my opinion due to it being slim without bulk, but you also do not have to compromise the protection it gives your phone. With the added built in pop socket, you get the added grip that is sometimes needed. I have a toddler, so I am using my phone one handed a lot! This case hasn’t disappointed. I never have the heart stopping panic if my phone slips and falls to the ground. The camera cut out in the back protects the lenses, and the edges protect the front screen nicely! I have never been disappointed with Otterbox products, and this case is no exception.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: BJai
Verified Purchase:Yes
Nothing wrong with it, sturdy and easy to use. Only complaint is that it doesn’t do well with wireless charging.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: V04GREEN
Verified Purchase:Yes
Received this case in a contest and I love it! The clear glitter makes the blue color of my phone really pop. And I love that the pop socket is built on, this doesn’t stick out as far as an added pop socket.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sylvia
Verified Purchase:Yes
Got this case about a month ago, thought it would be a standard sized (?) pop socket, but it is not. I used it in the past to stand the phone on its side while watching something, this pop socket does not support that, falls right over. It also doesn't slip into the pop socket holder I have mounted on my car dashboard to use for GPS/music, which is kind of obnoxious. The case is solid.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Matt
Verified Purchase:Yes
The phone case is too sleepy it needs to be more rubbery and I need to have a bright orange or bright red option for people that work a lot and he just bought the phone and go
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, October 12, 2021
Sorry to hear you're feeling a bit uneasy with the smooth outer finish of the Otter + Pop Symmetry Series Clear Case. We went that direction to aid in retrieval from pockets and such, and since the case has that PopGrip built directly into the frame, we figure that will help folks to keep a handle on things.
But we'll definitely pass your thoughts on this and your interest in an orange version up the ladder!
Best,
OtterBox Customer Service Team
But we'll definitely pass your thoughts on this and your interest in an orange version up the ladder!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Bohunk
Verified Purchase:Yes
I had a couple of them for my other iPhones and they work great and protect my phone well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Any V
Verified Purchase:Yes
I have had this case for several weeks. It fits great and I love the pop socket. Mine is clear and I have not had any issues with yellowing. No complaints.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com