I love that this case is low profile, it is a beautiful color and pattern, and it seems to protect my phone. However, and this is huge for me, it is so smooth that it feels slippery and that makes me drop it more. Not really what I want to be doing!
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, July 27, 2023
Hi Kate! We love all that you love about the WAKE Series case, and we hope the drops become more infrequent.
I like the case but I’m not sure about being drop proof. I have a brand new iPhone and had the case before the phone showed up. I’ve dropped the phone in the case a couple times from waist height and I now have 2 cracks in my screen. I’ve used the Lifeproof cases on all y phones, the last one was almost 3 years old, and never had a cracked screen.
Love this light weight case and eco-friendly case. Has just the right texture to not stick to my pockets, but also not feel like my phone will slip out of my hand.
I love the recycled plastic, and the back texture of this case. I also love that it rounds off the sides of an uncomfortable, square-edged iPhone (the reason I bought this case). Manufacturing quality is good, as are the buttons.
Unfortunately, because the entire case is plastic, it isn't grippy, and it's way too easy to drop. Having a rubber bumper would go a long way to resolve this issue, or rubber grip inserts on the sides.
Additionally, the case doesn't cover at the bottom, leaving the edge of the phone with the speakers exposed. Due to the slippery nature of this case, as cool as the concept is, I can't recommend it.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, October 20, 2021
Hi there!
We're sorry to hear about your disappointment with your WĀKE case! We appreciate your feedback about grip provided by your case, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case, we have a great warranty, so please don't hesitate to reach out to our helpful Customer Service Team at 1-888-533-0735, and we can get you helped out.