Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry+ Series Case for MagSafe for iPhone 14 Plus - You Lilac it - Purple
Average customer rating
4.1
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
20
4 Stars
5
3 Stars
6
2 Stars
1
1 Star
3
61%of customers recommend this product.
(
11 out of
18)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry+ Series Case for MagSafe for iPhone 14 Plus - You Lilac it - Purple
Posted by: Katelyn
Verified Purchase:Yes
This design is very pretty.Love the colors and how the case feels.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Good case
on January 4, 2023
Posted by: stossismomhasgotitgo
[This review was collected as part of a promotion.] It is a nice protective case! I’ve always liked Otterbox as a brand. I do prefer a more fun or bright case but the black is chic.
Written by a customer while visiting otterbox.com
Posted by: Randy
Verified Purchase:Yes
Not very well-made had another otter boxes look a lot more, so yeah, this one is just a plain rubber case. You charge me five times more for than other people.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 27, 2022
We're sorry to hear you're feeling pretty underwhelmed with the Symmetry Series+ case. Not sure which model you had previously, but this one is definitely intended as a streamlined option for those who are interested in a protective case with a low profile.
As for the cost, we've never strived to be the lowest price point going, but you can rest assured that we've put forth every effort—from design and materials to manufacturing and post-production testing—to ensure the case will provide some of the very best protection to be had for your iPhone 14 Plus. Feel free to give us a call at 1-855-688-7269 if we can ever be of Otter assistance, and we'll always be happy to talk shop!
Best,
OtterBox Customer Support
As for the cost, we've never strived to be the lowest price point going, but you can rest assured that we've put forth every effort—from design and materials to manufacturing and post-production testing—to ensure the case will provide some of the very best protection to be had for your iPhone 14 Plus. Feel free to give us a call at 1-855-688-7269 if we can ever be of Otter assistance, and we'll always be happy to talk shop!
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
1
Iphone
on December 22, 2022
Posted by: marync
[This review was collected as part of a promotion.] I was sent an iphone case that was super cute but was the wrong size for my phone so I couldn’t really us eit which stinks but it is a very cute case. I wish they would’ve asked what kind of iphone I had or something because I would’ve really liked to have used it.
Response from otterbox.comBy OtterBox, Customer Service Team, December 27, 2022
We're so sorry to hear that you somehow ended up with an OtterBox for a device other than what you're currently using. That certainly doesn't work on either side of the incentivized review/influencer model, so we'd definitely suggest that you touch base with your contact for this program so we can get things properly dialed in going forward.
Thanks for the feedback, and have a great day!
OtterBox Customer Support
Thanks for the feedback, and have a great day!
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
5
OtterBox Case
on December 18, 2022
Posted by: aprila88
[This review was collected as part of a promotion.] I love this new otterbox case that was sent to me. Not only is it my favorite color but it helps protect my phone seeing as how I drop it quite often! I would recommend this case to anyone looking for a durable case to protect your phone.
Written by a customer while visiting otterbox.com
Customer Rating
5
iPhone 14+ Case
on December 13, 2022
Posted by: chaunyced
[This review was collected as part of a promotion.] I received this product for free from Influenster and OtterBox 14plus Symmetry+ Case in exchange for my honest review." I received this OtterBox at the perfect time! I had just switched to an iPhone 14+(didn’t even know it existed) and I needed a durable case. I’ve dropped my phone multiple times while using this case and there is not a scratch on it. The only con is that since I do not have MagSafe(the inside of the case is MagSafe) accessories I have to remove the case to use my stand charger.
Written by a customer while visiting otterbox.com
Posted by: Michelle
Verified Purchase:Yes
The otter box case fits well, looks nice and appears to be working well. I’ve accidentally dropped my phone face down and the phone is fine.
Written by a customer while visiting otterbox.com
Customer Rating
5
Heavy duty
on December 1, 2022
Posted by: vanessalbf7c
[This review was collected as part of a promotion.] I constantly find myself dropping my phone. This case is perfect to keep my phone safe. The sleek design is great for holding the phone
Written by a customer while visiting otterbox.com