Customer reviews from X-SENSE.com
X-SENSE - 10-Year Battery Wireless Interconnected Smoke and Carbon Monoxide Detector with Display and LED Light 4 Pack - White
Average customer rating
4.3
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
42
4 Stars
9
3 Stars
6
2 Stars
4
1 Star
3
57%of customers recommend this product.
(
4 out of
7)
Customer Reviews for X-SENSE - 10-Year Battery Wireless Interconnected Smoke and Carbon Monoxide Detector with Display and LED Light 4 Pack - White
Customer Rating
2
Product works great but website description is confusing
on October 11, 2025
Posted by: Anonymous
from Pittsburgh, Pennsylvania, United States
Product works great but website description is confusing. Thought it connects to Wi-Fi but it doesn’t and it’s a different model and can’t return it as I already installed it.
Response from X-SENSE.comBy X-Sense Support, August 5, 2026
Dear Customer,
Thank you for sharing your feedback with us, and we sincerely apologize for any confusion regarding the Wi-Fi connectivity and features of our alarms.
We understand how important clear product specs are, and we appreciate you bringing this experience to our attention. While the SC07-W model features wireless interlinked communication between units, app control requires our Wi-Fi enabled models. Your feedback has been shared with our web team to ensure our product descriptions are as clear as possible. Our customer support team has reached out to you via email regarding your order to provide assistance and ensure your concerns were addressed.
We truly appreciate your understanding, cooperation, and support. If you need any further assistance, please feel free to contact us at:
service@x-sense.com
Best regards,
X-Sense Support Team
Thank you for sharing your feedback with us, and we sincerely apologize for any confusion regarding the Wi-Fi connectivity and features of our alarms.
We understand how important clear product specs are, and we appreciate you bringing this experience to our attention. While the SC07-W model features wireless interlinked communication between units, app control requires our Wi-Fi enabled models. Your feedback has been shared with our web team to ensure our product descriptions are as clear as possible. Our customer support team has reached out to you via email regarding your order to provide assistance and ensure your concerns were addressed.
We truly appreciate your understanding, cooperation, and support. If you need any further assistance, please feel free to contact us at:
service@x-sense.com
Best regards,
X-Sense Support Team
Written by a customer while visiting X-SENSE.com
Customer Rating
5
Connected!
on September 9, 2025
Posted by: Anonymous
from Clarksville, Maryland, United States
They connected with the x sense smoke alarms we had installed. Code required we have CO alarms near garage and furnace room.
Written by a customer while visiting X-SENSE.com
Customer Rating
3
I have to arrange a return because the city I live in does not approve of the product
on August 25, 2025
Posted by: Anonymous
from Vancouver, British Columbia, Canada
I have to arrange a return because the city I live in does not approve of the product.
Written by a customer while visiting X-SENSE.com
Customer Rating
5
SC07-W Smoke and Carbon Monoxide and SD19-W smoke detector
on June 25, 2025
Posted by: Anonymous
from Providence, Rhode Island, United States
I actually purchased both the X-Sense SC07-W Interconnected Smoke & Carbon Monoxide Detectors with 10-Year Battery and 4 X-Sense SD19-W smoke Detectors. I was referred to this company by my local fire marshal captain. I love these two products. I bought them for my 3 unit rental property. The instructions were very clear and it took me about 1 hour to program them all and about 1 hour to install them. It was very easy and very fast! Also, now I am up to code and have a smoke detector certificate!
Written by a customer while visiting X-SENSE.com
Customer Rating
5
X-SENSE SC07-W
on June 17, 2025
Posted by: Anonymous
from Bridgeport, West Virginia, United States
GREAT PRODUCT. SIMPLE TO SET UP AND INSTALL. REMOTE IS WORTH BUYING. NOT ONLY GOT THE SIX PACK, BUT A THREE PACK ALSO. ALSO PURCHASED THE HEAT DETECTOR FOR THE KITCHEN.
Written by a customer while visiting X-SENSE.com
Customer Rating
5
Great Smoke & Carbon detectors
on May 28, 2025
Posted by: Anonymous
from Bangor, Maine, United States
I read the reviews and was a little worried about installing these in a apartment building with no detectors. We had 2 apartments and 1 common area to protect. The 6 come all synced together so we separated them into units of 3 and installed them very easily. The instructions are very easy to understand and programing them only took a few minutes. These are far better then the BRK and Kiddie wireless detectors with 10 year battery life. I will be buying these again when I need wireless detectors. Great product
Written by a customer while visiting X-SENSE.com
Customer Rating
5
on February 25, 2025
Posted by: Anonymous
from South Dennis, Massachusetts, United States
Everthing was as stated.
They look good and all 6 units are up and on!
They look good and all 6 units are up and on!
Written by a customer while visiting X-SENSE.com
Customer Rating
2
on February 11, 2025
Posted by: Anonymous
from Baton Rouge, Louisiana, United States
i wish it had come with operating instructions. did not realize there was an off/on button on the back and even when turned to 'on' it did not seem to work until the test button was used.
Response from X-SENSE.comBy X-Sense Support, August 6, 2026
Dear Customer,
Thank you for sharing your feedback with us. We apologize for any confusion regarding the initial setup and operation of your alarm.
All of our products, including the SC07-W Wireless Interconnected Smoke and CO Alarm, include a comprehensive user manual inside the package. When turned to the "ON" position, the alarm enters its normal standby monitoring mode to conserve energy, rather than producing continuous signals. Pressing the Test button is the standard way to run a self-test to verify that the unit is powered on and functioning correctly. Our customer support team is always ready to assist you or provide a digital copy of the manual if needed.
Please feel free to contact us at:
service@x-sense.com
Best regards,
X-Sense Support Team
Thank you for sharing your feedback with us. We apologize for any confusion regarding the initial setup and operation of your alarm.
All of our products, including the SC07-W Wireless Interconnected Smoke and CO Alarm, include a comprehensive user manual inside the package. When turned to the "ON" position, the alarm enters its normal standby monitoring mode to conserve energy, rather than producing continuous signals. Pressing the Test button is the standard way to run a self-test to verify that the unit is powered on and functioning correctly. Our customer support team is always ready to assist you or provide a digital copy of the manual if needed.
Please feel free to contact us at:
service@x-sense.com
Best regards,
X-Sense Support Team
Written by a customer while visiting X-SENSE.com