Customer reviews from singer.com
Singer - SteamCraft Plus 2.0 Steam Iron 1800W with Stainless Steel Plate (Black)
Average customer rating
3
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
3
4 Stars
0
3 Stars
1
2 Stars
2
1 Star
2
25%of customers recommend this product.
(
1 out of
4)
Customer Reviews for Singer - SteamCraft Plus 2.0 Steam Iron 1800W with Stainless Steel Plate (Black)
Posted by: Andres2026
Verified Purchase:Yes
It looks great. Works ok initially. Then for some reason the steam button stops working. Only great thing about it is the long cord.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, April 28, 2026
Thank you for your review. We're sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention.
Written by a customer while visiting singer.com
Posted by: Sal
from NY
Verified Purchase:Yes
So far I like the features of this iron…its steam and spray capabilities are great, as well as being able to see the water level easily. It is on the heavy side, but very manageable. It heats up quickly and adapts between fabric types quickly.
Written by a customer while visiting singer.com
Posted by: Pammy
Verified Purchase:Yes
a gift to myself for Christmas, but I haven't used it yet.
Written by a customer while visiting singer.com
Customer Rating
1
Bad feature
on September 5, 2025
Posted by: Grandma PA
The position of the on/off button, causes my hand to slip onto the button and shut it off as I am ironing. This is more than frustrating. Be aware of this problem if you buy this iron. 4 or 5 times while ironing a pillowcase, I had to reset the temperature.
Response from singer.comBy Customer Support, September 8, 2025
Thank you so much for letting us know of your issue with the SteamCraft Plus 2.0. If you would like to reach out to us directly, we would like to speak to you so that we may pass along this information to the appropriate teams. You can reach our dedicated Customer Care team at 1-877-746-4375.
Written by a customer while visiting singer.com
Customer Rating
2
Problem with the steam button!
on April 1, 2025
Posted by: Watch out
I bought this iron a year & 4 moths ago...it has been steadily going down hill with regards to the steam button. The same as two of the other reviews, the steam button is stuck & won't release. I actually like the iron, but I use steam frequently & now the iron isn't working well.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, April 22, 2025
We are sorry to hear this has occurred with your iron. If you could reach out to our Customer Support Team we would like to see if we can assist in any way.
You can reach them at 800-474-6437.
You can reach them at 800-474-6437.
Written by a customer while visiting singer.com
Customer Rating
1
Steam button broke
on January 17, 2025
Posted by: Quilter Gramma
from Seattle, WA
I bought this iron a year and three months ago and the steam button is no longer working. It is stuck down and will not come back up. Pushing it no longer releases steam. I am extremely disappointed because I use this a lot for quilting and steam is essential. I expected better.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, January 21, 2025
We are sorry to hear your iron did not perform as expected. Please reach out to our Customer Support Team to see about any further assistance at 800-474-6437.
Written by a customer while visiting singer.com
Customer Rating
3
Not a keeper for me
on December 1, 2024
Posted by: lambrite
from Durham, NC
I've had this iron for about a year. I chose this iron because it came in a pretty blue (silly!) and it had a long cord (smart). I originally bought a blue one, but it leaked within weeks, and was replaced under warranty with this black model. I use primarily for garment sewing - pressing yardage and seams, and using plenty of steam. I hate the auto-off that happens if the iron if down for more than 30 seconds; I have to lift to reset before I get to the end of my piece on the board and this stops the steam for a variable number of seconds that I can't figure out. I end up using the steam button frequently, and the button is beginning to falter. Also, the "S" logo on the plate has left a little embossment more than once in my fabrics. The cord length is great, and the tip is nice and pointy, but this iron is probably better for small craft than garment sewing.
Written by a customer while visiting singer.com
Posted by: molval
from Near Chiacago, IL
Verified Purchase:Yes
I bought this to replace my old Shark. I am so glad I did! This iron is great! First-no leaks! And the fact that it uses tap water is great! The water tank is twice the size of my old iron so no complaints there. The auto shut off after 30 min is awesome when I forget to turn it off and long enough to let me finish my project without turning off i the middle of it. Best iron I have owned.
I would recommend this to a friend!
Written by a customer while visiting singer.com