We just bought this and installed yesterday. To my huge dismay, the right side accordion panel does not sit flush at the right top of the unit. There is a gap and it is brand new. Also, we have Harvey vinyl windows and this unit does not sit flush on the sill. We needed to stuff the foam insulation under the unit- about a foot of gap. The unit seems to work fine upon turning on to test, but I am not happy with the quality so far.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, June 4, 2020
Hi, Medford Mom!
Thanks for sharing your experience. We're sorry to hear you're having some trouble fitting the AC into your window! Please ensure all installation instructions are being followed and your window is within the recommended size. The side panels should slide in directly on the AC and be firmly attached to the window sides and the appliance should be sitting on its fulcrum point. If you have any further questions, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
[This review was collected as part of a promotion.] We have only used it a few times so far since the weather has been on the cooler side. That being said, I find that it is working well and is quiet enough. We have it a relatively small room so we can run it on low to medium speed, which keeps it a little quieter. I intentionally got a higher BTU to cool more area in our upstairs, not just the bedroom. I like the features that it comes with as well. I would have given it 4.5 if that was an option. Also I can't comment ondurability, since we have only had it for a month.
[This review was collected as part of a promotion.] It’s been years since needing a win day ow a/c unit. I was very pleased I bought this unit. It cool AND DEHUMIDIFIES. It’s has several other features that make this the perfect unit - from its “sleep mode” to its “timer selection”. Very satisfied and nice unit for the money
[This review was collected as part of a promotion.] It works but will not cool the room as advertised, I went off the square footage measurement and have to turn the unit down 10 more degrees so to get the room to 76 I have to turn the unit down to 66.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , April 23, 2020
Hey there, Jjhicks519!
Thank you for taking the time out to share your feedback and bring your concerns to our attention.
For optimal performance, selecting the correct sized air conditioner for the room’s square footage is essential for efficient cooling, and larger is not always better.
If you have the correct size for your room, and the air conditioner does not feel cool to your liking, you want to ensure that the filter is cleaned. You also want to ensure that the front of air conditioner is not blocked by drapes, blinds, furniture, etc. As this can restrict air distribution.
If the information given does not resolve your cooling concerns, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.