Customer reviews from frigidaire.com
Frigidaire - 115V 8,000 BTU 350 Sq. Ft. Window Air Conditioner with Remote - White
Average customer rating
4.5
(591 Reviews)
Rating breakdown 591 reviews
5 Stars
406
4 Stars
128
3 Stars
28
2 Stars
15
1 Star
14
73%of customers recommend this product.
(
8 out of
11)
Customer Reviews for Frigidaire - 115V 8,000 BTU 350 Sq. Ft. Window Air Conditioner with Remote - White
Customer Rating
5
Easy set up, works great
on July 1, 2025
Posted by: Jake O
[This review was collected as part of a promotion.] AC got here fast, was easy to install, and looks great. Really solid, modern unit for the price
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 1, 2025
Thank you for your wonderful feedback, Jake! We're thrilled to hear that your AC arrived quickly, was easy to install, and meets your expectations both in performance and style. If you need any further assistance or have questions, please feel free to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to support you! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
8000 BTU Window Room Air Conditioner
on June 27, 2025
Posted by: Toocool51
[This review was collected as part of a promotion.] The unit was very easy to install and it has operated flawlessly since I plugged it in. One suggestion would be to make the control panel more visible the gray color font on the white background makes it very hard to see. It wouldn't hurt to make that remote a little bigger as well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 26, 2025
Posted by: Sabrena1234
[This review was collected as part of a promotion.] I love it
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Value
on June 17, 2025
Posted by: AC AM 123
[This review was collected as part of a promotion.] Good value and good price point, fit for purpose
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 18, 2025
Hi there. Thank you for your feedback! We're so glad to hear that your appliance offers the value and functionality you were looking for.
We appreciate you choosing Frigidaire and are always here if you need anything in the future!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and are always here if you need anything in the future!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Don’t waste your money
on June 15, 2025
Posted by: Esteves
Worst Air conditioner I ever purchased. Don’t buy it unless you want to waste your money. I thought I was getting a good quality AC because of the brand. I was so wrong.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 16, 2025
Thank you for sharing your feedback, Esteves! We’re sorry to hear about your experience. It’s frustrating to invest in a product that doesn’t meet expectations, especially when you trust the brand. Your input is valuable and will be shared with the appropriate team so we can work to improve. If there’s anything we can do to help resolve the issue, please let us know.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pretty Great.
on May 1, 2025
Posted by: rosendale woods
[This review was collected as part of a promotion.] This is my 2nd Frigidaire air conditioner, I have the (lower BTU) 8-year precursor to this model. Am pretty happy with it; igood design, aesthetically-pleasing, quiet enough. My only disappointment: the remote is ugly, bulky; it looks like a design from the 1970s, and there's no way to turn off the beep response (not fun for late nights). But overal,l all is well.
Written by a customer while visiting frigidaire.com
Customer Rating
1
no longevity
on April 22, 2025
Posted by: sad user
[This review was collected as part of a promotion.] the air conditioner needs to be replaced every 2 years
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 23, 2025
Thank you for sharing that feedback. If your air conditioner has needed replacement every two years, that’s definitely not the experience we’d expect or want for you. We understand how frustrating and costly that can be, and we’d love to learn more about the issues you’ve faced so we can help address them and see if there’s a better long-term solution for you.
Feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST. -Reed
Feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST. -Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great buying experience
on March 31, 2025
Posted by: Farmer 7320
[This review was collected as part of a promotion.] Got 8000 btu AC for our bedroom, 🥶 🥶 works great.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 31, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com