Customer reviews from frigidaire.com
Frigidaire - 50 Pint Utility Dehumidifier
Average customer rating
4.9
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
71
4 Stars
9
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 50 Pint Utility Dehumidifier
Customer Rating
5
Great Dehumidifier
on October 26, 2026
Posted by: Sailor7
[This review was collected as part of a promotion.] The dehumidifier works very well to keep our basement humidity at a comfortable level. The control features through the app are convenient.
Response from frigidaire.comBy Angel, Online Outreach Specialists, October 29, 2026
Hi, Sailor7! Thank you for your feedback! We're glad to hear your Frigidaire dehumidifier is keeping your basement comfortable and that you're enjoying the convenience of the app controls. If you need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 AM-8:00 PM EST. We're always happy to help.-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
works great
on October 23, 2026
Posted by: capecodlady
[This review was collected as part of a promotion.] this unit is quiet and works great
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 23, 2026
Hi capecodlady!
Thank you for sharing your feedback! We’re delighted to hear that your dehumidifier is working great and that you’re enjoying its quiet operation. We truly appreciate you choosing Frigidaire!
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re delighted to hear that your dehumidifier is working great and that you’re enjoying its quiet operation. We truly appreciate you choosing Frigidaire!
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent solution for musty basement
on October 6, 2026
Posted by: Ncm74
[This review was collected as part of a promotion.] Our new dehumidifier works very well. It was easy to set up and light enough to carry down the basement steps. We didn’t seek the WiFi connectivity but it’s actually a nice addition. Can check status easily and even make adjustments.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 6, 2026
Hi Ncm74!
Thank you for sharing your wonderful experience! We’re delighted to hear that your Frigidaire dehumidifier is working well, was easy to set up, and that you’re enjoying the added convenience of the Wi-Fi connectivity.
We truly appreciate your support and are glad it’s helping create a more comfortable basement. If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your wonderful experience! We’re delighted to hear that your Frigidaire dehumidifier is working well, was easy to set up, and that you’re enjoying the added convenience of the Wi-Fi connectivity.
We truly appreciate your support and are glad it’s helping create a more comfortable basement. If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 5, 2026
Posted by: JEL52
[This review was collected as part of a promotion.] We are VERY satisfied with this Frigidaire dehumidifier, with easy to empty bucket; easy to roll into a different place or room; & accurate humidity level. We tried other brands of smaller units & were unhappy with their performance.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 5, 2026
Hi JEL52!
Thank you for your wonderful feedback! We’re thrilled to hear that you’re very satisfied with your Frigidaire dehumidifier and are enjoying its easy-to-empty bucket, convenient mobility, and accurate humidity control.
We’re especially glad to know it has exceeded your experience with other brands. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for your wonderful feedback! We’re thrilled to hear that you’re very satisfied with your Frigidaire dehumidifier and are enjoying its easy-to-empty bucket, convenient mobility, and accurate humidity control.
We’re especially glad to know it has exceeded your experience with other brands. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Dehumidifier
on October 2, 2026
Posted by: Audd
[This review was collected as part of a promotion.] Still learning how to use the dehumidifier
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 6, 2026
Thank you, Audd! We’re glad to hear you’re getting started with your new Frigidaire dehumidifier. There’s definitely a little learning curve with new features, and we hope you’ll find the settings that work best for your space and comfort. We appreciate you choosing Frigidaire and sharing your experience!
If you ever have questions or need assistance getting the most from your dehumidifier, connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist in any way we can.
– Rox
If you ever have questions or need assistance getting the most from your dehumidifier, connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist in any way we can.
– Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire - 50 Pint Dehumidifier
on October 2, 2026
Posted by: Reynen
[This review was collected as part of a promotion.] This model is a replacement for our previous dehumidifier accumulate ice on the coil. This model is a bit different from the old one but seems to operating adequately in our basement area. Have only been using for a couple of weeks, but it seems to cycle as required to maintain our setting. As our time frame for using a dehumidifier is winding down due to colder temps and the need to add humidity with the forced air heat running, the true test will come next year and we require its use again.
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 2, 2026
Hello Reynen!
Thank you so much for sharing your detailed feedback about your Frigidaire 50 Pint Dehumidifier, model FHDD5033Y1! We’re glad to hear that your new dehumidifier appears to be operating adequately in your basement and that it is cycling as needed to maintain your desired setting. We also appreciate you giving us an update as you transition from your previous dehumidifier. We understand that the upcoming colder months will mean less use for your dehumidifier, and we hope your new FHDD5033Y1 continues to provide reliable performance when you need it again next year.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate you choosing Frigidaire and giving our product a chance to meet your needs! ~Sam
Thank you so much for sharing your detailed feedback about your Frigidaire 50 Pint Dehumidifier, model FHDD5033Y1! We’re glad to hear that your new dehumidifier appears to be operating adequately in your basement and that it is cycling as needed to maintain your desired setting. We also appreciate you giving us an update as you transition from your previous dehumidifier. We understand that the upcoming colder months will mean less use for your dehumidifier, and we hope your new FHDD5033Y1 continues to provide reliable performance when you need it again next year.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate you choosing Frigidaire and giving our product a chance to meet your needs! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing
on October 1, 2026
Posted by: Jen O
[This review was collected as part of a promotion.] This product has removed so much humidity from my basement. It works really great. I would highly recommend it.
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 1, 2026
Hello Jen O!
Thank you so much for sharing your wonderful experience with your Frigidaire 50 Pint Dehumidifier, model FHDD5033Y1! We’re thrilled to hear that it has been working so well to remove excess humidity from your basement and that you’re happy with its performance. It’s wonderful to know that your Frigidaire dehumidifier is helping make your space more comfortable.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate you choosing Frigidaire and recommending our product. Thank you for being part of the Frigidaire family! ~Sam
Thank you so much for sharing your wonderful experience with your Frigidaire 50 Pint Dehumidifier, model FHDD5033Y1! We’re thrilled to hear that it has been working so well to remove excess humidity from your basement and that you’re happy with its performance. It’s wonderful to know that your Frigidaire dehumidifier is helping make your space more comfortable.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate you choosing Frigidaire and recommending our product. Thank you for being part of the Frigidaire family! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Dehumidifier
on October 1, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Quite good after a few days used
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 5, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear you’re enjoying your Frigidaire appliance after the first few days of use. We hope it continues to serve you well!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com