Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Average customer rating
4.7
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
187
4 Stars
50
3 Stars
4
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Customer Rating
4
Capable dehumidifier
on August 6, 2026
Posted by: DBL76
[This review was collected as part of a promotion.] So far (about three weeks), this has been an excellent performer. I leave it in “Auto” setting, and it takes care of itself. Basement feels much better now. I am using the drip hose drainage option (my own hose).
Rating 4 for now, only because I don’t know about longevity.
Rating 4 for now, only because I don’t know about longevity.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 10, 2026
Thank you for taking the time to share your thoughtful feedback! We’re thrilled to hear that your dehumidifier has been an excellent performer so far and that the Auto setting is making it easy to maintain a more comfortable basement.
It’s great to know that you’re also taking advantage of the continuous drainage option with your own hose. We completely understand your decision to give it 4 stars for now while you see how it performs over the long term. We hope it continues to provide dependable performance for many years to come.
If you have any questions or need assistance with your dehumidifier, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience! - Maria
It’s great to know that you’re also taking advantage of the continuous drainage option with your own hose. We completely understand your decision to give it 4 stars for now while you see how it performs over the long term. We hope it continues to provide dependable performance for many years to come.
If you have any questions or need assistance with your dehumidifier, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
50 Pint Dehumidifier
on August 6, 2026
Posted by: Spoon15
[This review was collected as part of a promotion.] This humidifier works great in our basement. During the first two days, we used the water tank and were amazed by how much moisture it removed from the air. We then switched to the continuous drain option, which has been incredibly convenient since it drains directly into the floor drain. It's also fairly quiet while running. Overall, we're very happy with its performance and would definitely recommend this product.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 10, 2026
Thank you for taking the time to share such a wonderful and detailed review! We’re thrilled to hear that your dehumidifier is working so well in your basement.
It’s great to know that you were impressed by how much moisture it removed and that the continuous drain option has made operation even more convenient by draining directly into your floor drain. We’re also glad that you’re enjoying its relatively quiet operation and overall performance.
If you have any questions or need assistance, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience and for your recommendation! We hope your dehumidifier continues to provide reliable performance and comfort for many years to come. - Maria
It’s great to know that you were impressed by how much moisture it removed and that the continuous drain option has made operation even more convenient by draining directly into your floor drain. We’re also glad that you’re enjoying its relatively quiet operation and overall performance.
If you have any questions or need assistance, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience and for your recommendation! We hope your dehumidifier continues to provide reliable performance and comfort for many years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great so far
on August 5, 2026
Posted by: JJ2424
So far, the dehumidifier is working great. I put it on auto, so it clicks on and off, as needed, until I turn off the power. I noticed a cooler feel to the air, but to be honest, I wasn't really sure it was doing much and that maybe I didn't really need it. However, the full light for the water tank came on, and to my surprise, it was full--so it's doing it's job. Will empty the tank regularly now, as it was a little heavy at the full level. Love the rollers on it also.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 6, 2026
Hi, JJ2424! Thank you for taking the time to share your experience with your Frigidaire dehumidifier! We're delighted to hear that it's performing well and that the Auto mode is providing the convenience you were looking for. It's great to know the full water tank was a pleasant reminder that your unit is doing exactly what it's designed to do by removing excess moisture from the air. We're also glad you're enjoying the built-in rollers, making it easier to move the unit where you need it.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and our team will be glad to assist you. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and our team will be glad to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Outstanding dehumidifier
on August 5, 2026
Posted by: Humidity warrior
[This review was collected as part of a promotion.] We purchased this after moving into our new townhouse and found the humidity hovering around 60 plus percent. Extremely easy setup and the Frigidaire app is so convenient. Within the first day, the humidity was a comfortable 50% throughout the house. We highly recommend this quality built dehumidifier.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 6, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that your new dehumidifier has made such a noticeable difference in your home. It’s great to know that the setup was easy, the app has been convenient to use, and that the humidity level was quickly reduced to a more comfortable level.
We’re delighted that you’re enjoying the performance and quality of your dehumidifier, and we truly appreciate your recommendation. If you ever have any questions or need assistance, please don’t hesitate to reach out to us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience. We hope your dehumidifier continues to provide reliable comfort and performance for many years to come! - Maria
We’re delighted that you’re enjoying the performance and quality of your dehumidifier, and we truly appreciate your recommendation. If you ever have any questions or need assistance, please don’t hesitate to reach out to us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience. We hope your dehumidifier continues to provide reliable comfort and performance for many years to come! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
It's working great!
on August 5, 2026
Posted by: Deb1776
We've never had a dehumidifier as where we used to live, we didn't need one. But now we do and this is working great in our walk out basement's outer room that is not sealed in very good. It was a patio and the previous owner enclosed it but it was damp and smelly except for very hot days. We love this.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 5, 2026
Hi there, Valued Customer,
Thank you for sharing your experience! We're delighted to hear that your dehumidifier has made such a positive difference in your walk-out basement area. It's great to know that it has helped improve the comfort of the space and address the dampness you were experiencing. We appreciate you choosing our product and are grateful for your feedback. We hope you continue to enjoy a fresher, more comfortable home environment!
If you have any questions or need further assistance, please don't hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for sharing your experience! We're delighted to hear that your dehumidifier has made such a positive difference in your walk-out basement area. It's great to know that it has helped improve the comfort of the space and address the dampness you were experiencing. We appreciate you choosing our product and are grateful for your feedback. We hope you continue to enjoy a fresher, more comfortable home environment!
If you have any questions or need further assistance, please don't hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great for my basement
on August 5, 2026
Posted by: KNCK
[This review was collected as part of a promotion.] This is working great for my basement but the humidity is off by about 10%. It runs all the time and so far in a week has not reached my target and shut off. But it has made my basement more comfortable. Time will tell.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 5, 2026
Hi KNCK!
Thank you for taking the time to share your experience with your Frigidaire dehumidifier. We're glad to hear that it is helping make your basement more comfortable and that you are pleased with its performance so far.
We appreciate you sharing your feedback regarding the humidity reading and continuous operation. Comments like yours are important and help us better understand our customers' experiences as we continue to improve our products.
If you ever need any assistance or have questions about your dehumidifier, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire dehumidifier. We're glad to hear that it is helping make your basement more comfortable and that you are pleased with its performance so far.
We appreciate you sharing your feedback regarding the humidity reading and continuous operation. Comments like yours are important and help us better understand our customers' experiences as we continue to improve our products.
If you ever need any assistance or have questions about your dehumidifier, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great!
on August 4, 2026
Posted by: Charlie1328
[This review was collected as part of a promotion.] Pulling out almost a tankful every day. In the last several years, I've had 3 dehumidifiers leak out the gas over the first winter, so the real test will be next year when I turn it back on for the first time in the spring. I like the larger tank. It holds significantly most water than others in the same price range. And it is noticeably quieter at 45db while most others are in 50db range (even the smaller ones) . This is the first time for me that an app was available and I think that is a nice touch. Although, the app has an icon that shows you when it is full, it It would be nice to get an additional "notification" when it fills up. A bit pricey but worth it. Overall, this is the best dehumidifier I've owned.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 5, 2026
Thank you for taking the time to share such detailed feedback! We’re thrilled to hear that your new dehumidifier has been performing well and that it’s removing so much moisture from your home. It’s great to know that you’re enjoying the larger water tank, quieter operation, and the convenience of the app.
We also appreciate your thoughtful suggestions. We understand your interest in receiving a push notification when the bucket is full, in addition to the in-app indicator, and we’ll be happy to share this feedback with our product team for future consideration. We also understand your concern about long-term reliability based on your previous experiences, and we hope this dehumidifier continues to provide dependable performance season after season.
If you ever have any questions or need assistance, please don’t hesitate to reach out to us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience. We appreciate your feedback and hope your dehumidifier continues to be the best one you’ve owned for many years to come! - Maria
We also appreciate your thoughtful suggestions. We understand your interest in receiving a push notification when the bucket is full, in addition to the in-app indicator, and we’ll be happy to share this feedback with our product team for future consideration. We also understand your concern about long-term reliability based on your previous experiences, and we hope this dehumidifier continues to provide dependable performance season after season.
If you ever have any questions or need assistance, please don’t hesitate to reach out to us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience. We appreciate your feedback and hope your dehumidifier continues to be the best one you’ve owned for many years to come! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
50G Dehumidifier
on August 3, 2026
Posted by: HB Dehumid
[This review was collected as part of a promotion.] Excellent product. Works exceptionally well. WiFi remote function greatly improves the efficiency, effectiveness and convenience!
Fantastic purchase!
Fantastic purchase!
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 3, 2026
Dear Valued Customer,
Thank you for sharing your fantastic feedback! We’re thrilled to hear that your appliance is performing exceptionally well and that the WiFi remote function is adding convenience, efficiency, and ease of use to your experience.
We appreciate you choosing us and are glad to know your purchase has exceeded your expectations. Thank you for your support, and we hope you continue to enjoy the comfort and convenience of your appliance for years to come!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Thank you for sharing your fantastic feedback! We’re thrilled to hear that your appliance is performing exceptionally well and that the WiFi remote function is adding convenience, efficiency, and ease of use to your experience.
We appreciate you choosing us and are glad to know your purchase has exceeded your expectations. Thank you for your support, and we hope you continue to enjoy the comfort and convenience of your appliance for years to come!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com