Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Average customer rating
4.7
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
187
4 Stars
50
3 Stars
4
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Customer Rating
4
Very good Dehumidifier with WiFi
on August 19, 2026
Posted by: JW95
[This review was collected as part of a promotion.] Very good dehumidifier with WiFi. Great that the app tells you the current humidity level in the room as well as your setting, and great that you can control settings with the app. The only thing missing is an app alert when the bucket is full. The machine itself beeps when the bucket is full, but that difficult to hear if dehumidifier is in the basement.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 21, 2026
Thank you for taking the time to share your detailed feedback! We’re thrilled to hear that you’re enjoying your dehumidifier and the convenience of being able to monitor the room’s current humidity level and control the settings through the app.
We appreciate your suggestion about adding an app alert when the bucket is full. We understand how helpful that would be, especially when the dehumidifier is located in a basement where the machine’s audible alert may be difficult to hear. Your feedback is valuable and will be shared with our product team as we continue looking for ways to improve the connected experience.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your dehumidifier continues to provide reliable moisture control and convenient operation for many years to come. - Maria
We appreciate your suggestion about adding an app alert when the bucket is full. We understand how helpful that would be, especially when the dehumidifier is located in a basement where the machine’s audible alert may be difficult to hear. Your feedback is valuable and will be shared with our product team as we continue looking for ways to improve the connected experience.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your dehumidifier continues to provide reliable moisture control and convenient operation for many years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Finally a dryer basement!
on August 19, 2026
Posted by: mikewh328
[This review was collected as part of a promotion.] I'm very pleased that I chose to go with a Frigidaire Dehumidifier again, my previous unit was a Frigidaire that I had for roughly 12 years before it started having issues. For where I am running my units I'm amazed that the first one lasted as long as it did! Well, I DID clean it one time, taking it apart and properly cleaning the fins of the evaporator, as described in a video in YouTube...but I was happy with the first model and this second model is really out-performing my expectations. Although I have it set to "continuous" I prefer to empty the 50-pint container rather than have it unload into a sump-pump: I prefer the unit to shut-down when full, giving it a few minutes (or a few hours) to cool down/warm up in between dumps. Plus, I like seeing the progress it makes! It fills up roughly two to three times a day, that's how much moisture seems to be floating around in my basement space. I love the app for the unit, only I wish it had some kind of indicator to let me know that the container is full; otherwise, it's kind of fun to see the humidity percentage drop as it's running. I'm very pleased and satisfied that I went with a Frigidaire again, and if helps to know, I purchased mine through Staples.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 19, 2026
Hi mikewh328!
Thank you for sharing your experience with your Frigidaire dehumidifier! We’re thrilled to hear that your previous unit served you well for so many years and that your new model is exceeding your expectations.
We’re also glad you’re enjoying the app and seeing the difference it makes in your basement. We appreciate your helpful suggestion regarding a full-container notification, as feedback like yours helps us identify opportunities to improve.
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your Frigidaire dehumidifier! We’re thrilled to hear that your previous unit served you well for so many years and that your new model is exceeding your expectations.
We’re also glad you’re enjoying the app and seeing the difference it makes in your basement. We appreciate your helpful suggestion regarding a full-container notification, as feedback like yours helps us identify opportunities to improve.
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quality Dehumidifier
on August 17, 2026
Posted by: ChloeLoom
[This review was collected as part of a promotion.] Have been using for about 2 weeks, but thus far I am really happy with the product. It was costly compared to other brands I considered to utilize in my basement, but after having read reviews, I am hoping this has a long life. I did purchase the warranty just in case. I don't have two different places to compare the use of the dehumidifier too, but I am shocked as to how much moisture is being pulled in my basement. I do have to empty it every 3-4 days, but thats better than every day! There is a handle that helps lifting the filled tank up easily, however it is a clear plastic which I hope never breaks. There is a nice red line to show the level of water without having to open the container where the water is too, which is helpful at a quick glance.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 18, 2026
Hi ChloeLoom!
Thank you for sharing your detailed experience with your Frigidaire dehumidifier! We’re delighted to hear that you’re happy with its performance and that it’s making such a noticeable difference in reducing moisture in your basement.
We also appreciate your thoughtful comments about the water tank, handle, and water-level indicator. Feedback like yours is incredibly valuable as we continue to improve our products.
If you ever need any assistance with your dehumidifier or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your detailed experience with your Frigidaire dehumidifier! We’re delighted to hear that you’re happy with its performance and that it’s making such a noticeable difference in reducing moisture in your basement.
We also appreciate your thoughtful comments about the water tank, handle, and water-level indicator. Feedback like yours is incredibly valuable as we continue to improve our products.
If you ever need any assistance with your dehumidifier or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Powerhouse moisture remover
on August 17, 2026
Posted by: SadApartmentCaveDweller
[This review was collected as part of a promotion.] This thing really does produce! With the optional added filter, this is exactly what I needed for my apartments moisture issues. Keeps everything fresh, reduces strain on the main HVAC, ac feels cooler, and I have an excuse to water the plants more often. Win win win.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 19, 2026
Hi SadApartmentCaveDweller, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire 50 Pint Dehumidifier is doing such a great job reducing moisture in your apartment and helping keep the space feeling fresh.
It's great to know that you're also enjoying the added filter option and that the dehumidifier is helping reduce the workload on your main HVAC system. We truly appreciate you sharing your experience and are glad the unit is meeting your needs.
Thank you for choosing Frigidaire, and we hope you continue to enjoy the benefits of a more comfortable home. If you ever have any questions or need assistance with your dehumidifier, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
It's great to know that you're also enjoying the added filter option and that the dehumidifier is helping reduce the workload on your main HVAC system. We truly appreciate you sharing your experience and are glad the unit is meeting your needs.
Thank you for choosing Frigidaire, and we hope you continue to enjoy the benefits of a more comfortable home. If you ever have any questions or need assistance with your dehumidifier, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quality, efficient, reliable dehumidifier.
on August 17, 2026
Posted by: MehmetY
[This review was collected as part of a promotion.] I purchased this product because my AC struggles to keep the humidity under control in Florida, and it was consistently around 70%. This dehumidifier can bring the humidity down to the low 50s on medium fanI purchased this product because my AC struggles to keep the humidity under control in Florida, and it was consistently around 70%. This dehumidifier can bring the humidity down to the low 50s on medium fan speed, even in my 1,900 sq. ft. house. I strongly recommend it over cheaper alternatives. The price is also very reasonable for its performance. speed, even in my 1,900 sq. ft. house. I strongly recommend it over cheaper alternatives. The price is also very reasonable for its performance.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 17, 2026
Dear Valued Customer,
Thank you for sharing your detailed feedback! We’re thrilled to hear that your dehumidifier is helping you manage the humidity in your home and that you’re impressed with its performance, even in a larger space.
It’s wonderful to know that you’re happy with its effectiveness, fan performance, and overall value. We truly appreciate your strong recommendation and your confidence in our product. Thank you for choosing us and for taking the time to share your experience!
Should you have any other questions or concerns that we may be able to assist with, please connect with us via live chat at frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Thank you for sharing your detailed feedback! We’re thrilled to hear that your dehumidifier is helping you manage the humidity in your home and that you’re impressed with its performance, even in a larger space.
It’s wonderful to know that you’re happy with its effectiveness, fan performance, and overall value. We truly appreciate your strong recommendation and your confidence in our product. Thank you for choosing us and for taking the time to share your experience!
Should you have any other questions or concerns that we may be able to assist with, please connect with us via live chat at frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 16, 2026
Posted by: Minh pham
[This review was collected as part of a promotion.] Only had it for a week but the basement feels really dry.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 17, 2026
Hi Minh pham!
Thank you for sharing your experience with your new Frigidaire dehumidifier! We’re glad to hear that it’s already helping your basement feel noticeably drier after just a week.
We appreciate your choosing Frigidaire. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your new Frigidaire dehumidifier! We’re glad to hear that it’s already helping your basement feel noticeably drier after just a week.
We appreciate your choosing Frigidaire. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Dehumidifier
on August 16, 2026
Posted by: RDJones45
[This review was collected as part of a promotion.] The dehumidifier is working excellent. I really like the ability to change modes via the app
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 20, 2026
Hi RDJones45, thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire dehumidifier is working excellently and that you’re enjoying the convenience of changing modes through the app. We’re glad the features are making it easier to manage your comfort!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Effectiveness
on August 16, 2026
Posted by: Pivotalrob
[This review was collected as part of a promotion.] It has improved 1 room in the house but can only extract 20% of the humidity in that space
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 18, 2026
Hi Pivotalrob, thank you for taking the time to share your feedback. We're glad to hear that your Frigidaire 50 Pint Dehumidifier has helped improve the humidity level in one room, though we're sorry to hear that the moisture reduction has not been as much as you expected.
For best performance, make sure the unit is placed in an open area with adequate airflow and that doors and windows in the space are kept closed while the dehumidifier is operating. Also, check that the air filter is clean and that the humidity setting is adjusted to your desired level. If the room remains more humid than expected, the unit may need to be evaluated to ensure it is operating properly.
We appreciate your comments regarding the dehumidifier's effectiveness and performance. Your feedback is valuable.
If you have any questions or need assistance with your dehumidifier, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to help. — Reed
For best performance, make sure the unit is placed in an open area with adequate airflow and that doors and windows in the space are kept closed while the dehumidifier is operating. Also, check that the air filter is clean and that the humidity setting is adjusted to your desired level. If the room remains more humid than expected, the unit may need to be evaluated to ensure it is operating properly.
We appreciate your comments regarding the dehumidifier's effectiveness and performance. Your feedback is valuable.
If you have any questions or need assistance with your dehumidifier, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to help. — Reed
Written by a customer while visiting frigidaire.com