Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Average customer rating
4.7
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
187
4 Stars
50
3 Stars
4
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Customer Rating
5
on May 29, 2026
Posted by: Timothy
[This review was collected as part of a promotion.] Auto feature is great. Maintains perfect humidity level
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 1, 2026
Hi Timothy, thank you for sharing your feedback. We’re glad to hear you’re enjoying the Auto feature and that your dehumidifier is maintaining a comfortable and consistent humidity level.
We appreciate you taking the time to share your experience.
For further assistance or support, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
We appreciate you taking the time to share your experience.
For further assistance or support, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very capable dehumidifier
on May 28, 2026
Posted by: Brian that is less humid
[This review was collected as part of a promotion.] I got this dehumidifier during a sale and decided to go a step up to this model to try to keep my basement dry over the summer. It works pretty effectively and filled the entire collection bucket pretty quick and has a way to attach a tube to continually drain I will look into.
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 28, 2026
Hello Brian!
Thank you for taking the time to share your experience with the Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star) model FHDD5034Y1. We are glad to hear that the unit is working effectively to help keep your basement dry and that you were able to take advantage of a great sale.
It’s wonderful to know that the dehumidifier is performing efficiently and quickly collecting moisture from the air. We are also happy that you noticed the continuous drain option, which can provide added convenience for extended use.
We truly appreciate your feedback and hope your dehumidifier continues to provide reliable performance throughout the summer and beyond!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your experience with the Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star) model FHDD5034Y1. We are glad to hear that the unit is working effectively to help keep your basement dry and that you were able to take advantage of a great sale.
It’s wonderful to know that the dehumidifier is performing efficiently and quickly collecting moisture from the air. We are also happy that you noticed the continuous drain option, which can provide added convenience for extended use.
We truly appreciate your feedback and hope your dehumidifier continues to provide reliable performance throughout the summer and beyond!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love This DeHumidifier
on May 27, 2026
Posted by: SteveFitz1
[This review was collected as part of a promotion.] My previous Frigidaire 50 Pint Dehumidifier lasted almost 10 years in a coastal environment. I immediately replaced it with the latest model and it's working great. Much quieter than the previous model and reduces the humidity quicker.
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 27, 2026
Hi there, our valued customer.
Thank you for your continued trust in Frigidaire! We’re thrilled to hear your previous 50-pint dehumidifier performed reliably for nearly 10 years, especially in a coastal environment. It’s great to know the latest model is exceeding your expectations with quieter operation and faster humidity reduction. We truly appreciate your loyalty and your feedback! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for your continued trust in Frigidaire! We’re thrilled to hear your previous 50-pint dehumidifier performed reliably for nearly 10 years, especially in a coastal environment. It’s great to know the latest model is exceeding your expectations with quieter operation and faster humidity reduction. We truly appreciate your loyalty and your feedback! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far it works great
on May 26, 2026
Posted by: albo12345
[This review was collected as part of a promotion.] I've only been using this dehumidifier for a several weeks, but as far as I can tell it works great. The only thing I feel is missing the display of the current humidity level on LCD screen. It only shows the target humidity. However the current humidity, as well as temperature is displayed in the app, so it's not a deal breaker.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 28, 2026
Hi there. Thank you for sharing your feedback! We're glad to hear your dehumidifier has been working great and that you're enjoying the app features. We appreciate your comments about the LCD display — we understand how having the current humidity level visible directly on the unit would be helpful. We're happy the app provides both the current humidity and temperature readings, and we’ll be sure to share your suggestion with our product team for future improvements. Thanks again for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very Effective, but Possibly Problematic Plastic.
on May 24, 2026
Posted by: Eileen28
[This review was collected as part of a promotion.] After using this dehumidifier for a little over a month, I can say it’s very effective, as well as quiet. We have it in the basement, and it has dried up the wet areas, cycling on and off very quietly. Very happy with it’s effectiveness.. As per the instructions, I have done the maintenance cleaning at two week intervals. My only concern is that I’m somewhat nervous about the necessary pressure required to exert on certain plastic pieces in order to disassemble and reassemble the parts for cleaning. I’m being very careful, but realize that repeated stress on this type of plastic will eventually result in the plastic tabs and pieces snapping off. I was glad to find the video on your website about removing the filter from the casing for cleaning,and although that works, it is no way as easily done as the video portrays. Much more stress on the plastic occurs on one side than is apparent in your video. In order to clean the water chamber, it’s necessary to remove the carrying handle, and that effort is another stress point on the plastic. Once the handle is off, the lid can be lifted off, but this is somewhat awkward . The construction of the inner part of the water chamber is so compartmentalized that actually cleaning it would be nearly impossible, so this regular maintenance cleaning, I feel, is really important, because if it ever gets dirty, it would be nearly impossible to clean. Reassembly of the water chamber requires putting the handle back on, which requires probably the most stress on the plastic of all— picture yourself forcing a movement while in clear expectation of the sound of plastic snapping off. So, in summary the effectiveness of the dehumidifier is great so far, but my confidence in the longevity of the plastic fasteners is low, and I foresee duct tape in the future, as well as carrying the water chamber across the basement somehow without the aid of a handle. If the plastic proves stronger and more resilient than I expect, I will update this review.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 26, 2026
Hi there, thank you for sharing your detailed feedback. We’re glad to hear your dehumidifier has been very effective and quiet, and that it’s helping keep your basement dry and comfortable.
We also appreciate your honest comments regarding the maintenance process, particularly the pressure required on certain plastic components during cleaning and reassembly, as well as your experience with the instructional video. Feedback like this is very helpful for us to understand where improvements may be needed in design clarity and long-term durability expectations.
If you need any assistance or would like support with maintenance or proper handling procedures, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
We also appreciate your honest comments regarding the maintenance process, particularly the pressure required on certain plastic components during cleaning and reassembly, as well as your experience with the instructional video. Feedback like this is very helpful for us to understand where improvements may be needed in design clarity and long-term durability expectations.
If you need any assistance or would like support with maintenance or proper handling procedures, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great so far!
on May 23, 2026
Posted by: Ed B from RI
Received this unit as a direct replacement from Frigidaire as the prior model failed within the 1-year manufacturer's warrantee period. This new unit has only been in service for about one week as of this writing. So far, it's working fine but time will tell. i must say however how truly impressed I am with Frigidaire's response to quickly replace the failed unit. No nonsense. Quick and easy with minimal overhead to customer. Nice job! Very impressed.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 26, 2026
Hi there. We’re glad to hear your replacement unit is up and running and performing well so far. We also appreciate your kind words about the warranty support experience—providing a quick and hassle-free resolution is very important to us. Thank you for choosing Frigidaire and for sharing your feedback.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Get error code EC after 2 years. Toasted
on May 23, 2026
Posted by: CZ Buyer
get error code EC after 2 years. Toasted
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 25, 2026
Hi there, thank you for sharing your feedback. We’re sorry to hear you’re experiencing an EC error code with your appliance, Model FHDD5034Y1, after only two years of use. We understand how frustrating and disappointing this situation must be.
For basic troubleshooting, we recommend unplugging the unit for several minutes to allow it to reset, then reconnecting power and checking if the error returns. Please also ensure the air filter and coils are clean and that the unit has proper airflow around it, as restricted airflow can sometimes affect operation. If the EC code persists, service may be required.
We appreciate you taking the time to bring this to our attention.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
For basic troubleshooting, we recommend unplugging the unit for several minutes to allow it to reset, then reconnecting power and checking if the error returns. Please also ensure the air filter and coils are clean and that the unit has proper airflow around it, as restricted airflow can sometimes affect operation. If the EC code persists, service may be required.
We appreciate you taking the time to bring this to our attention.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 23, 2026
Posted by: Lovemyfrigidaireappliance
[This review was collected as part of a promotion.] Started working perfectly right out of the box!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 26, 2026
Hi there. We’re glad to hear it started working perfectly right out of the box! Thanks for choosing Frigidaire and sharing your feedback.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com