Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Average customer rating
4.7
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
187
4 Stars
50
3 Stars
4
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Customer Rating
5
Does the job
on June 8, 2026
Posted by: jms52
[This review was collected as part of a promotion.] Purchased for my daughter to help with her allergies. Has helped to keep the allergens under control.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 9, 2026
Good day, Jms52! Thank you for sharing your experience! We’re glad to hear your Frigidaire unit is helping support your daughter’s comfort and assisting in managing allergens in your home. It’s wonderful to know it’s making a positive difference for your family.
We truly appreciate your feedback and are happy the product is meeting your needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We truly appreciate your feedback and are happy the product is meeting your needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works Right Out of the Box
on June 6, 2026
Posted by: JudySyracuse
[This review was collected as part of a promotion.] Easy to set up especially as I’d had earlier versions of the same dehumidifier.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 9, 2026
Hi JudySyracuse!
Thank you for taking the time to share your feedback with us. We’re glad to hear that your new dehumidifier was easy to set up, especially given your familiarity with earlier versions of the product.
We truly appreciate your continued trust in Frigidaire and are happy to know your experience has been a smooth one.
If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re glad to hear that your new dehumidifier was easy to set up, especially given your familiarity with earlier versions of the product.
We truly appreciate your continued trust in Frigidaire and are happy to know your experience has been a smooth one.
If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 6, 2026
Posted by: Qazmlp
[This review was collected as part of a promotion.] Works better than I have experienced before
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 9, 2026
Hi, Qazmlp! Thank you for sharing your 5-star feedback on the Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star). We’re glad to hear you’re enjoying the performance and features, and we truly appreciate you taking the time to let us know.
If you ever need assistance or have questions, feel free to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST—we’ll be happy to help.
-Rox
If you ever need assistance or have questions, feel free to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST—we’ll be happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 5, 2026
Posted by: CD1990
[This review was collected as part of a promotion.] The dehumidifier has been in operation for about 2 weeks and is working well. An important aspect of a dehumidifier’s performance is how well it will work in 2 to 3 years. I previously owned a Frigidaire dehumidifier that lasted about 5 years and am hoping this one performs as well or better. Time will tell.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 9, 2026
Hi, CD1990! Thank you for taking the time to share your feedback on your Frigidaire dehumidifier. We’re glad to hear it has been working well for you during the first couple of weeks of use. We also appreciate you sharing your past experience with a previous Frigidaire unit and your long-term expectations.
We understand how important durability and consistent performance are over time, and we hope your new dehumidifier continues to serve you well for years to come.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you. – Angel
We understand how important durability and consistent performance are over time, and we hope your new dehumidifier continues to serve you well for years to come.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Dehumidifier
on June 4, 2026
Posted by: KateToo
[This review was collected as part of a promotion.] This seems to be a well made humidifier that I hope will give us years of work. The only thing I do not like about it is the labeling on the function buttons are VERY tiny and very light colored, almost invisible! I cannot easily read them. I think Frigidaire expects you to use your phone to control it but I am old school and use the control panel.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 4, 2026
Hello KateToo!
Thank you for taking the time to share your feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Model FHDD5034Y1).
We are pleased to hear that your dehumidifier appears to be well made and that you are satisfied with its overall performance. We appreciate your confidence in our product and hope it continues to provide reliable service for many years.
We also appreciate your candid feedback regarding the control panel labeling. We understand how important it is for button labels to be easy to read, especially for customers who prefer using the appliance's onboard controls rather than a mobile app. Your comments about the size and visibility of the function button labels are valuable, and we will share this feedback with our product development team as we continuously work to improve the design and usability of our appliances.
We value your feedback and appreciate your support.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Model FHDD5034Y1).
We are pleased to hear that your dehumidifier appears to be well made and that you are satisfied with its overall performance. We appreciate your confidence in our product and hope it continues to provide reliable service for many years.
We also appreciate your candid feedback regarding the control panel labeling. We understand how important it is for button labels to be easy to read, especially for customers who prefer using the appliance's onboard controls rather than a mobile app. Your comments about the size and visibility of the function button labels are valuable, and we will share this feedback with our product development team as we continuously work to improve the design and usability of our appliances.
We value your feedback and appreciate your support.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 4, 2026
Dear Valued Customer,
Thank you for your feedback and for choosing our humidifier. We are delighted to hear that you are pleased with its build quality and expect it to provide reliable performance for years to come.
We also appreciate your observations regarding the control panel labeling. Clear and easily readable controls are important to the overall user experience, particularly for customers who prefer operating the unit directly rather than through a mobile app. Your comments about the size and visibility of the button labels are valuable, and we will share them with our product development team as they continue to evaluate opportunities for future enhancements.
Thank you again for taking the time to share your experience. We sincerely appreciate your support and hope you continue to enjoy your humidifier. If you have any additional questions or concerns, please contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Thank you for your feedback and for choosing our humidifier. We are delighted to hear that you are pleased with its build quality and expect it to provide reliable performance for years to come.
We also appreciate your observations regarding the control panel labeling. Clear and easily readable controls are important to the overall user experience, particularly for customers who prefer operating the unit directly rather than through a mobile app. Your comments about the size and visibility of the button labels are valuable, and we will share them with our product development team as they continue to evaluate opportunities for future enhancements.
Thank you again for taking the time to share your experience. We sincerely appreciate your support and hope you continue to enjoy your humidifier. If you have any additional questions or concerns, please contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
works better than expected
on June 2, 2026
Posted by: patmcc123
[This review was collected as part of a promotion.] works just great
i like the fact that it has 3 fan speeds
it is quiet but very efficient in controlling humidity
i like the fact that it has 3 fan speeds
it is quiet but very efficient in controlling humidity
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 4, 2026
Hi, Patmcc123! We’re really glad to hear your Frigidaire 50 Pint Dehumidifier with Wi-Fi is working better than expected! It’s great that you’re enjoying the three fan speeds and finding it quiet while still effectively controlling humidity—that balance really makes a difference in everyday comfort.
If you ever need assistance or have questions down the line, you can reach us anytime via live chat at www.frigidaire.com or call 1-800-944-9044, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
If you ever need assistance or have questions down the line, you can reach us anytime via live chat at www.frigidaire.com or call 1-800-944-9044, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier - easy to use and efficient
on June 2, 2026
Posted by: JElis
[This review was collected as part of a promotion.] Installed this dehumidifier in my basement next to a hydroponic system - which means a high humidity area. It is quiet, and working far better than less expensive ones I have tried over the past few years. Being able to see the humidity and control the machine from my phone is great - it saves trips to the basement and means I can check on it easily anytime.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 3, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your dehumidifier is performing well in your high-humidity basement environment and that it’s working more effectively than previous units you’ve tried. It’s also great to know you’re enjoying the quiet operation and the convenience of being able to monitor and control it from your phone, making it easier to manage conditions without having to go into the basement.
We appreciate you taking the time to share your experience. For further assistance or support, please connect with us through Frigidaire.com or by calling 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
We appreciate you taking the time to share your experience. For further assistance or support, please connect with us through Frigidaire.com or by calling 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great except fan seems wobbly
on June 2, 2026
Posted by: dehlenbe
[This review was collected as part of a promotion.] Seems to be working to remove the humidity from the basement but I’m worried that the circular fan blade might break before it’s time because it seems wobbly as it spins.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 3, 2026
Hi there, thank you for taking the time to share your feedback. We’re glad to hear your dehumidifier is working well to reduce humidity in your basement, but we’re sorry to hear you’ve noticed the fan blade appearing wobbly while it’s operating. We understand how concerning that can be, especially when you’re unsure if it may lead to a future issue.
For Model FHDD5034Y1, a few basic troubleshooting steps may help. Please ensure the unit is placed on a flat, level surface, as an uneven setup can sometimes cause vibration or imbalance during operation. Make sure the air filter and intake grill are clean and free from dust or debris, as restricted airflow can contribute to additional strain and movement. Also confirm that the unit is not positioned too close to walls or objects, as limited airflow space can affect performance and stability.
We appreciate you sharing your experience. For further assistance or support, please connect with us through Frigidaire.com or by calling 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
For Model FHDD5034Y1, a few basic troubleshooting steps may help. Please ensure the unit is placed on a flat, level surface, as an uneven setup can sometimes cause vibration or imbalance during operation. Make sure the air filter and intake grill are clean and free from dust or debris, as restricted airflow can contribute to additional strain and movement. Also confirm that the unit is not positioned too close to walls or objects, as limited airflow space can affect performance and stability.
We appreciate you sharing your experience. For further assistance or support, please connect with us through Frigidaire.com or by calling 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com