Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Average customer rating
4.7
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
187
4 Stars
50
3 Stars
4
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Customer Rating
4
Excellent s product except.....
on June 14, 2026
Posted by: Cville
Just replaced a 14 year old Frigidaire unit. This one is quieter and more energy efficient (as measured by a meter), but emptying the catch bucket requires care if you want to avoid wet feet. The old one had an indent in the outside of the bucket that worked as a handle to pull on, and the catch bucket had a wider opening at one corner making it easier to empty.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 17, 2026
Hi there. Thank you for sharing your detailed feedback! We're glad to hear that your new Frigidaire unit is running quieter and helping improve energy efficiency compared to your previous model. We also appreciate you pointing out your experience with the catch bucket design. Feedback like yours helps us understand where we can continue improving usability and convenience. Thank you for choosing Frigidaire again, and we hope you continue to enjoy your new unit!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 13, 2026
Posted by: Bill555
[This review was collected as part of a promotion.] Dehumidifier work great
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 16, 2026
Thank you for sharing your feedback! We’re delighted to hear that your dehumidifier is working great and performing well in your home.
We truly appreciate you taking the time to let us know about your experience. It’s wonderful to know the unit is meeting your expectations.
Thank you for choosing Frigidaire. If you ever need assistance, our Customer Care team is here to help at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
We truly appreciate you taking the time to let us know about your experience. It’s wonderful to know the unit is meeting your expectations.
Thank you for choosing Frigidaire. If you ever need assistance, our Customer Care team is here to help at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
A great dehumidifier
on June 13, 2026
Posted by: ECMC
[This review was collected as part of a promotion.] This is so easy to operate (I mostly have it set on Auto—to target 40% humidity.) I love that it also is so easy to empty—the handle makes it possible to lift a full tank with minimal, sometimes no spillage at all.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 15, 2026
Hi there. Thank you for your feedback! We’re so glad to hear your dehumidifier is easy to use and that the Auto setting is helping you maintain your desired humidity level. It’s great to know the tank design and handle are making emptying simple and mess-free. We appreciate you choosing Frigidaire and hope it continues to work well for you!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy peasy dehumidifying
on June 12, 2026
Posted by: Samuel917
[This review was collected as part of a promotion.] Same quality and set up as previous model which we loved, only now with Wi-fi connection! What could be better?
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 15, 2026
Hi there,
Thank you for sharing your feedback. We’re glad to hear the unit meets your expectations and that you’re enjoying the added Wi-Fi connectivity along with the familiar quality and setup you appreciated in your previous model.
For any future assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear the unit meets your expectations and that you’re enjoying the added Wi-Fi connectivity along with the familiar quality and setup you appreciated in your previous model.
For any future assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 11, 2026
Posted by: Kspwku
[This review was collected as part of a promotion.] Works well.
Response from frigidaire.comBy John, Online Outreach Specialist, June 11, 2026
Hello, Kspwku. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 11, 2026
Posted by: Char327
[This review was collected as part of a promotion.] Works great! Quiet and efficient
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 11, 2026
Dear Valued Customer,
Thank you for your 5-star review! We're thrilled to hear that your appliance is working great and that you're enjoying its quiet and efficient performance. Your feedback is greatly appreciated, and we're glad our product is meeting your expectations. Thank you for choosing our brand! If you have any questions or need assistance in the future, please feel free to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be glad to help.
Kind regards,
Christian
Thank you for your 5-star review! We're thrilled to hear that your appliance is working great and that you're enjoying its quiet and efficient performance. Your feedback is greatly appreciated, and we're glad our product is meeting your expectations. Thank you for choosing our brand! If you have any questions or need assistance in the future, please feel free to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be glad to help.
Kind regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 11, 2026
Posted by: HIJI
[This review was collected as part of a promotion.] Am a previous owner of a Frigidaire Dehumidifier, so knew that I wanted another from this Brand. Overall have been pleased with this purchase but it only has been a week. Only complaint would be the shortness of the cord. It was for a basement and sometimes outlets are limited and to have a longer option for a cord would be great. Otherwise no complaints and look forward to having this for many years, following in the footsteps of the previous Frigidaire Dehumidifier.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 12, 2026
Hi HIJI!
Thank you for taking the time to share your experience. We are honored that your positive experience with a previous Frigidaire dehumidifier led you to choose our brand again.
We are delighted to hear that you have been pleased with your new dehumidifier so far and that it is meeting your expectations. We also appreciate your feedback regarding the power cord length. We understand how important flexibility can be, especially in basement environments where outlet locations may be limited, and we will share your comments with the appropriate teams for consideration.
Thank you for your continued trust in Frigidaire. We hope your new dehumidifier provides many years of reliable performance. If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience. We are honored that your positive experience with a previous Frigidaire dehumidifier led you to choose our brand again.
We are delighted to hear that you have been pleased with your new dehumidifier so far and that it is meeting your expectations. We also appreciate your feedback regarding the power cord length. We understand how important flexibility can be, especially in basement environments where outlet locations may be limited, and we will share your comments with the appropriate teams for consideration.
Thank you for your continued trust in Frigidaire. We hope your new dehumidifier provides many years of reliable performance. If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier
on June 11, 2026
Posted by: Hutch379
[This review was collected as part of a promotion.] Works great, making a huge difference in the basement.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 11, 2026
Hello Hutch379!
Thank you for taking the time to share your feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (FHDD5034Y1). We're delighted to hear that the unit is working great and making a significant difference in your basement. Creating a more comfortable and healthier home environment is exactly what we aim for, and it's wonderful to know the dehumidifier is delivering those results for you. We truly appreciate your support and hope you continue to enjoy improved comfort in your home for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (FHDD5034Y1). We're delighted to hear that the unit is working great and making a significant difference in your basement. Creating a more comfortable and healthier home environment is exactly what we aim for, and it's wonderful to know the dehumidifier is delivering those results for you. We truly appreciate your support and hope you continue to enjoy improved comfort in your home for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com