Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Average customer rating
4.7
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
187
4 Stars
50
3 Stars
4
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Customer Rating
5
Quiet and efficient dehumidifier for basement
on June 23, 2026
Posted by: BFarmer
[This review was collected as part of a promotion.] This replaces another frigidaire dehumidier we had for 11 years and machine is updated and much quieter. The set up is easy and the machine is very easy to use and and move if neede.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 24, 2026
Hello BFarmer!
Thank you for taking the time to share your feedback regarding your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1. We are delighted to hear that your new dehumidifier is living up to your expectations and that you have noticed the improvements over your previous Frigidaire unit. It’s especially rewarding to know that the quieter operation, easy setup, user-friendly controls, and portability have made a positive difference in your experience. We truly appreciate your loyalty to Frigidaire over the years and are honored that you chose us again.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for your feedback, and we hope your new dehumidifier continues to provide reliable performance for many years to come. ~Sam
Thank you for taking the time to share your feedback regarding your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1. We are delighted to hear that your new dehumidifier is living up to your expectations and that you have noticed the improvements over your previous Frigidaire unit. It’s especially rewarding to know that the quieter operation, easy setup, user-friendly controls, and portability have made a positive difference in your experience. We truly appreciate your loyalty to Frigidaire over the years and are honored that you chose us again.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for your feedback, and we hope your new dehumidifier continues to provide reliable performance for many years to come. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Does the job!
on June 23, 2026
Posted by: L_J_Baker
[This review was collected as part of a promotion.] Have had this dehumidifier for about a week now and am very happy with it. Our old one was a GE and lasted about 6 years. When purchasing this one I was considering a GE again but this won out due to reviews on how quite it is along with the location of the screen and the ease of the control panel. Simple to use and does the job!
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 26, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are very happy with your new dehumidifier and that it has made a great first impression.
It’s wonderful to know that the quiet operation, user-friendly control panel, and thoughtfully placed display helped make your decision and have met your expectations. We’re pleased to hear that the unit is simple to use and is doing an excellent job of controlling the humidity in your home.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that your new dehumidifier is providing the performance and convenience you were looking for. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that the quiet operation, user-friendly control panel, and thoughtfully placed display helped make your decision and have met your expectations. We’re pleased to hear that the unit is simple to use and is doing an excellent job of controlling the humidity in your home.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that your new dehumidifier is providing the performance and convenience you were looking for. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumified
on June 22, 2026
Posted by: Comfortzone26
[This review was collected as part of a promotion.] First dehumidifier I have owned after living in my current home for 15 years.Basement was cold, damp, and musty, and the humidity was off the charts. After purchasing the above unit, it took me 4 days to dry out the basement and get to 35%. Now it is set to 45% and the humidity is consistent at about 38 to 41%, with the temp being 68 to 70 without ac on. Even the upstairs is more comfortable as a result.Thank you for a well made product.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 23, 2026
Dear Valued Customer,
Thank you for sharing your detailed feedback! We’re thrilled to hear that your dehumidifier has made such a positive difference in your home.
It’s wonderful to know that the unit has helped reduce humidity, improve comfort, and create a more enjoyable environment throughout your home. We appreciate your kind words about the product’s performance and are glad it is helping you maintain the conditions you were looking for.
Thank you for choosing Frigidaire and for taking the time to share your experience. We hope your dehumidifier continues to provide reliable performance for many years to come! If you have any questions or need assistance in the future, please feel free to contact us through our live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432. Representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST and will be happy to assist you.
Warm regards,
Christian
Thank you for sharing your detailed feedback! We’re thrilled to hear that your dehumidifier has made such a positive difference in your home.
It’s wonderful to know that the unit has helped reduce humidity, improve comfort, and create a more enjoyable environment throughout your home. We appreciate your kind words about the product’s performance and are glad it is helping you maintain the conditions you were looking for.
Thank you for choosing Frigidaire and for taking the time to share your experience. We hope your dehumidifier continues to provide reliable performance for many years to come! If you have any questions or need assistance in the future, please feel free to contact us through our live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432. Representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST and will be happy to assist you.
Warm regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working Fine
on June 21, 2026
Posted by: pdellova
[This review was collected as part of a promotion.] Dehumidifier is working well and instructions easy to follow
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 22, 2026
Thank you for sharing your feedback! We’re delighted to hear that your dehumidifier is working well and that you found the instructions easy to follow.
We strive to design products that are both effective and user-friendly, so it’s great to know your experience has been a positive one. We hope your dehumidifier continues to provide reliable performance and help keep your space comfortable.
Thank you for choosing Frigidaire. If you ever need assistance, our Customer Care team is available to help. - Maria
We strive to design products that are both effective and user-friendly, so it’s great to know your experience has been a positive one. We hope your dehumidifier continues to provide reliable performance and help keep your space comfortable.
Thank you for choosing Frigidaire. If you ever need assistance, our Customer Care team is available to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Impressed with this Humidifier
on June 21, 2026
Posted by: Timmie2
[This review was collected as part of a promotion.] This dehumidifier is doing the job so far. I really like the timer feature that I never had on my old dehumidifier. I also like that it is much quieter than my old dehumidifier. I haven't had it for very long so I am still evaluating how quickly it drops the humidity in my basement.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 22, 2026
Hello Timmie2!
Thank you for sharing your feedback on your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1. We are glad to hear that the unit is performing well so far and that you are enjoying the added convenience of the timer feature. It’s also great to know that you’ve noticed a quieter operation compared to your previous dehumidifier. We appreciate your early observations as you continue to evaluate its performance in your basement. Thank you for choosing Frigidaire and for taking the time to share your experience. We truly value your trust in our brand.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1. We are glad to hear that the unit is performing well so far and that you are enjoying the added convenience of the timer feature. It’s also great to know that you’ve noticed a quieter operation compared to your previous dehumidifier. We appreciate your early observations as you continue to evaluate its performance in your basement. Thank you for choosing Frigidaire and for taking the time to share your experience. We truly value your trust in our brand.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Dehumidifier 50 pint
on June 21, 2026
Posted by: GFD595
[This review was collected as part of a promotion.] This is the 2nd dehumidifier we have used in our basement. It has been the easiest to set up with the app that has been programmed to turn on and off at specific times. Within 15 minutes everything was completed and running. We purchased the extended warranty since the 1st unit quit after 30 months of running 6 hours per day for 5.5 months of the year. It's quiet and reduces the humidity ver quickly.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 22, 2026
Hello Valued Customer,
Thank you for your 5-star review! We’re delighted to hear that your new dehumidifier was easy to set up and that you’re finding the app scheduling feature so convenient. It’s great to know it’s running quietly and effectively reducing humidity in your basement. We also appreciate your feedback regarding your experience with extended use and your confidence in choosing additional coverage. Thank you for your continued trust and support! If you have any questions or require assistance, please feel free to contact us through Live Chat at www.frigidaire.com or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be glad to help.
Kind regards,
Christian
Thank you for your 5-star review! We’re delighted to hear that your new dehumidifier was easy to set up and that you’re finding the app scheduling feature so convenient. It’s great to know it’s running quietly and effectively reducing humidity in your basement. We also appreciate your feedback regarding your experience with extended use and your confidence in choosing additional coverage. Thank you for your continued trust and support! If you have any questions or require assistance, please feel free to contact us through Live Chat at www.frigidaire.com or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be glad to help.
Kind regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
A great upgrade for my basement
on June 19, 2026
Posted by: Csavogyerek
[This review was collected as part of a promotion.] It is a quiet, efficient, and easy-to-navigate device. I love the wifi monitoring/control, so we can keep an eye on what is going on even when we are traveling.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 23, 2026
Hi there, thank you for sharing your feedback, and we’re glad to hear you’re enjoying the quiet performance, efficiency, easy-to-use controls, and convenient Wi-Fi monitoring and remote access while traveling.
For further assistance, please connect with live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
For further assistance, please connect with live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works flawlessly
on June 18, 2026
Posted by: Highly Satisfied 2
[This review was collected as part of a promotion.] Our last "best rated brand" dehumidifier never worked as claimed. Frigidaire's has not only performed to it's claimed standards but even beyond.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 22, 2026
Hi there. Thank you for your wonderful feedback! We’re thrilled to hear your Frigidaire dehumidifier has exceeded your expectations and is performing as promised. We appreciate your trust in Frigidaire and are happy to know it’s making a difference in your home.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com