Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Average customer rating
4.7
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
187
4 Stars
50
3 Stars
4
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Customer Rating
5
on June 27, 2026
Posted by: Cookie zanderij 612
[This review was collected as part of a promotion.] This is our first Frigidaire appliance! We hope it will last longer than the last 2 brands we bought. It's our 3 RD in 3 years.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 29, 2026
Thank you for taking the time to share your feedback. We are delighted that you chose Frigidaire for your first dehumidifier.
We understand your hope for long-lasting performance, especially after having to replace your previous dehumidifiers over the past few years. We truly appreciate you giving Frigidaire the opportunity to earn your confidence, and we hope your new dehumidifier provides the reliable performance and durability you are looking for.
Thank you for choosing Frigidaire. We sincerely appreciate your support and welcome you to the Frigidaire family. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We understand your hope for long-lasting performance, especially after having to replace your previous dehumidifiers over the past few years. We truly appreciate you giving Frigidaire the opportunity to earn your confidence, and we hope your new dehumidifier provides the reliable performance and durability you are looking for.
Thank you for choosing Frigidaire. We sincerely appreciate your support and welcome you to the Frigidaire family. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 26, 2026
Posted by: Hokie 71
[This review was collected as part of a promotion.] Works well
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 30, 2026
Hi, Hokie 71! Thank you for your feedback! We're glad to hear your Frigidaire dehumidifier is working well and meeting your expectations. We appreciate you choosing Frigidaire and hope it continues to keep your space comfortable. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We're always happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire dehumidifier
on June 26, 2026
Posted by: rjkf5l89
[This review was collected as part of a promotion.] Great product, great service as well. I felt a real support behind the product that I was purchasing and made me feel like I found a product that I could trust.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 30, 2026
Hi, rjkf5l89! hank you for your wonderful feedback! We're so glad to hear that you're happy with your Frigidaire dehumidifier and that you felt supported throughout your experience. Building trust and delivering reliable performance are very important to us, and it's great to know that came through in your purchase. We truly appreciate you choosing Frigidaire and hope your unit continues to serve you well. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We're always here to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 25, 2026
Posted by: Zingo216
[This review was collected as part of a promotion.] Love my new Frigidaire Dehumidifier! It’s perfect for the bathroom and has just the right amount of power that I need!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 29, 2026
Hi there. Thank you for sharing your feedback! We're so happy to hear that you love your new Frigidaire dehumidifier.
It’s great to know that it’s the perfect fit for your bathroom and providing the right amount of power for your needs. We appreciate you choosing Frigidaire and hope it continues to help keep your space comfortable for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s great to know that it’s the perfect fit for your bathroom and providing the right amount of power for your needs. We appreciate you choosing Frigidaire and hope it continues to help keep your space comfortable for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and effective - large water bucket if you can't set up continuous drain.
on June 25, 2026
Posted by: dh in indy
[This review was collected as part of a promotion.] We needed to replace a dehumidifier in our finished, but still somewhat damp/humid (high water table area) basement. The old dehumidifier was also a Frigidaire that had finally given up the ghost after 11+ years. After some research on different brands and models, this Frigidaire model seemed to be the best fit for our situation. It has enough options to make it customizable, but not so many that it would be way more than needed. The wifi capability was not a must for me and, although I set it up, I haven't used it. It's been running 2-3 weeks and I have not been disappointed. The basement feels SO much nicer. It is very quiet (compared to previous dehumidifiers we've had). For a 50 pint size, the water bucket is really big which was helpful before I got the continuous drain set up. Admittedly, at first I had some issues getting the continuous drain to actually drain through the hose. TBH, I'm not sure if it was me or the dehumidifier! However, it's working perfectly now. I can't speak to its longevity, but I am hopeful it lasts just as long as the previous one!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 29, 2026
Hi there. Thank you for taking the time to share such a detailed review! We’re thrilled to hear that your new Frigidaire dehumidifier is making your basement feel so much more comfortable.
It’s wonderful to know that you’re enjoying the quiet operation, customizable settings, large water bucket, and continuous drain option. We also appreciate you sharing your experience with the setup process, as feedback like yours helps us continue improving.
We truly appreciate your continued trust in Frigidaire after your previous dehumidifier provided over 11 years of service. We hope your new unit continues to keep your space comfortable for many years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s wonderful to know that you’re enjoying the quiet operation, customizable settings, large water bucket, and continuous drain option. We also appreciate you sharing your experience with the setup process, as feedback like yours helps us continue improving.
We truly appreciate your continued trust in Frigidaire after your previous dehumidifier provided over 11 years of service. We hope your new unit continues to keep your space comfortable for many years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 25, 2026
Posted by: Cody910
[This review was collected as part of a promotion.] So far, so good. The dehumidifier does a very good job of pulling humidity out of the air and is quieter than other dehumidifiers I have had.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 25, 2026
Dear Valued Customer,
Thank you for your feedback! We're glad to hear that the dehumidifier is effectively removing humidity and that you're enjoying its quieter operation compared to other units you've used. We appreciate your support and are happy it's working well for you so far! If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Thank you for your feedback! We're glad to hear that the dehumidifier is effectively removing humidity and that you're enjoying its quieter operation compared to other units you've used. We appreciate your support and are happy it's working well for you so far! If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Been doing a great job but only had it for 2 weeks
on June 25, 2026
Posted by: Basement Dehumid
[This review was collected as part of a promotion.] It’s really worked well, I have it in my basement that is about 1,750 sqft.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 29, 2026
Hi there. Thank you for sharing your feedback! We're glad to hear that your Frigidaire appliance has been working well for you, even in your basement space.
We appreciate you choosing Frigidaire and hope it continues to perform reliably for you for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and hope it continues to perform reliably for you for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Finally a Dry basement!
on June 25, 2026
Posted by: Johnhemi
[This review was collected as part of a promotion.] This unit works as advertised, maintains 1000 sq feet at 55% without breaking a sweat. I just wish that I could get a notification through the app when the bucket is full. All things considered this unit works great.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 29, 2026
Hi Johnhemi!
Thank you for taking the time to share your feedback. We're delighted to hear that your Frigidaire dehumidifier is performing well and effectively maintaining a comfortable humidity level in your space.
We also appreciate your suggestion regarding app notifications for a full water bucket. Feedback like yours is very helpful and will be shared with our product team for review and consideration.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We're delighted to hear that your Frigidaire dehumidifier is performing well and effectively maintaining a comfortable humidity level in your space.
We also appreciate your suggestion regarding app notifications for a full water bucket. Feedback like yours is very helpful and will be shared with our product team for review and consideration.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com