Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Average customer rating
4.7
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
187
4 Stars
50
3 Stars
4
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Customer Rating
4
Hardworking
on July 10, 2026
Posted by: Hardworking
[This review was collected as part of a promotion.] The dehumidifier has been operating well during the past 6 wks of humid weather. I use a hose & the auto setting where the machine determines the humidity level. The big ? Is if this dehumidifier works a year from now.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 13, 2026
Hi there. Thank you for sharing your experience with your Frigidaire dehumidifier! We’re glad to hear that it has been performing well during the humid weather and that you’re enjoying features like the hose connection and automatic humidity control.
We understand your concern about long-term performance, and we appreciate your trust in Frigidaire. We hope your dehumidifier continues to provide reliable moisture control and comfort in your home for many years to come.
Thank you for choosing Frigidaire and for sharing your feedback!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We understand your concern about long-term performance, and we appreciate your trust in Frigidaire. We hope your dehumidifier continues to provide reliable moisture control and comfort in your home for many years to come.
Thank you for choosing Frigidaire and for sharing your feedback!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier replaced
on July 10, 2026
Posted by: JoeBSr
[This review was collected as part of a promotion.] Replaced my 25+ year old basement dehumidifier with this unit! Working as good as the old one! Plus I can control it with my smart phone.
Why a Fridgedare, the 25+ year old that needed replacement, yep also a Fridgedare! Why change°
Why a Fridgedare, the 25+ year old that needed replacement, yep also a Fridgedare! Why change°
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 13, 2026
Hi there, thank you for sharing your feedback! We’re thrilled to hear your new Frigidaire dehumidifier is performing just as well as your previous unit that served you for over 25 years. It’s wonderful to know you’re enjoying the added convenience of controlling your dehumidifier with your smartphone while continuing to rely on the quality and performance you’ve come to expect from Frigidaire. We truly appreciate your loyalty and thank you for choosing Frigidaire again. If you ever have any questions or need assistance with your dehumidifier, please reach out to us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
50 Pint Dehumidifier by Frigidaire
on July 9, 2026
Posted by: Northwest AM
[This review was collected as part of a promotion.] This is our third purchase of this model. It is very quiet, well built, efficient and easy to maintain. I actually tried another brand and returned it...not even close to Frigidaire.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 13, 2026
Hi there, thank you for taking the time to share your experience! We're thrilled to hear you're enjoying your Frigidaire dehumidifier and that this is your third purchase of the same model. It's wonderful to know you appreciate its quiet operation, build quality, efficiency, and ease of maintenance. We truly appreciate your loyalty and feedback, and we're glad Frigidaire continues to meet your expectations. If you ever have any questions or need assistance, please reach out to us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Reduces moisture
on July 9, 2026
Posted by: Clean air girl
[This review was collected as part of a promotion.] Basement was smelling humid and damp even though a newly finished area. This has made a huge difference and now smells fresh and clean! We drain our directly into the drain so very easy to use!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 10, 2026
Hi Clean air girl!
Thank you for taking the time to share your feedback with us! We’re delighted to hear that your Frigidaire dehumidifier has made a noticeable difference in your basement by reducing moisture and helping create a fresher, more comfortable space.
We’re glad to hear that the direct drain feature has made operation easy and convenient for you. Your satisfaction means a great deal to us, and we appreciate you choosing Frigidaire.
If you ever need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us! We’re delighted to hear that your Frigidaire dehumidifier has made a noticeable difference in your basement by reducing moisture and helping create a fresher, more comfortable space.
We’re glad to hear that the direct drain feature has made operation easy and convenient for you. Your satisfaction means a great deal to us, and we appreciate you choosing Frigidaire.
If you ever need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good, but should show current humidity on display
on July 8, 2026
Posted by: GLVR
[This review was collected as part of a promotion.] My first one of these I ordered was DOA and I had to return to the seller. The second one is working and I hope it lasts as long as my last Frigidaire one which was 10 years. I wish that the display showed the current humidity in the room rather than what I have the target set at. The only way to see the actual humidity is through the app which is totally inconvenient. Also, why is this type of appliance WiFi enabled? Do I really need another device connected to the internet with an app on my phone I have to deal with?
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 9, 2026
Hi there, GLVR! Thank you for taking the time to share your detailed feedback. We’re glad to hear your replacement unit is working well so far, and we truly appreciate your continued trust in Frigidaire over the years. We understand how valuable it is to have a reliable appliance, especially after your previous unit provided 10 years of service.
We appreciate your comments regarding the display, humidity readings, and Wi-Fi functionality. Your feedback about wanting the current room humidity to be displayed directly on the unit, as well as your thoughts on app connectivity, is important and will be shared with our product team for consideration in future improvements.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate your comments regarding the display, humidity readings, and Wi-Fi functionality. Your feedback about wanting the current room humidity to be displayed directly on the unit, as well as your thoughts on app connectivity, is important and will be shared with our product team for consideration in future improvements.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works Great in my Basement
on July 7, 2026
Posted by: Eastman57
[This review was collected as part of a promotion.] This Dehumidifier has so far been the best that I have had in years.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 9, 2026
Hi Eastman57!
Thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire dehumidifier has been working so well in your basement and that it has been the best one you've owned in years.
Your kind words mean a great deal to us, and we're grateful you chose Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire dehumidifier has been working so well in your basement and that it has been the best one you've owned in years.
Your kind words mean a great deal to us, and we're grateful you chose Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good Feature Set and Quieter Than Others
on July 7, 2026
Posted by: BobP63
[This review was collected as part of a promotion.] I purchased this unit to replace a GE unit of the same size I had just bought a couple weeks before. While the GE did perform the required task well, its compressor was considerably louder and overall feature set was much more limited. This unit while a little more in price was definitely a nice upgrade and the WiFi capability is much more useful than anticipated.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 9, 2026
Hi there. Thank you for sharing your experience with us! We’re thrilled to hear that your Frigidaire unit has been a noticeable upgrade and that you’re enjoying the quieter operation, expanded features, and added convenience of WiFi connectivity.
We appreciate you choosing Frigidaire and recognizing the value our appliances provide. It’s great to know that the smart features have exceeded your expectations and are making your everyday experience more convenient.
Thank you for your support, and we hope you continue to enjoy your Frigidaire appliance for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and recognizing the value our appliances provide. It’s great to know that the smart features have exceeded your expectations and are making your everyday experience more convenient.
Thank you for your support, and we hope you continue to enjoy your Frigidaire appliance for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 7, 2026
Posted by: m215
[This review was collected as part of a promotion.] Just purchased a week ago. So far, it is working great. Quick drop in humidty, relatively quiet and love the connectivity with the app on my device.
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 9, 2026
Hi, m215! Thank you for sharing your experience with us! We're happy to hear that your Frigidaire Dehumidifier is working great after your first week of use. It's wonderful to know that you're enjoying the quick humidity reduction, quiet operation, and the convenience of app connectivity. We appreciate you choosing Frigidaire and are glad to be part of your home comfort solution. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll dive right in. -Angel
Written by a customer while visiting frigidaire.com