Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Average customer rating
4.7
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
187
4 Stars
50
3 Stars
4
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Customer Rating
5
Great Dehumidifier
on July 17, 2026
Posted by: Songbird58
[This review was collected as part of a promotion.] The Frigidaire name has been around our home for many, many years. This is the first dehumidifier I've owned and I knew when I saw one made by Frigidaire it was the one I'd buy. So far this has been a great addition to my work shop, I was having rust issues on my expensive tools and this dehumidifier has saved the day. No more issues at all with rusting. I keep this unit running in my garage/shop all the time and it's a real work horse. Don't hesitate to buy this Frigidaire Dehumidifier if your searching reviews for a great reliable unit. The Frigidaire brand is a trustworthy brand I've counted on for all most 50 years.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 21, 2026
Hi Songbird58, thank you for sharing such a wonderful review! We’re honored to hear that Frigidaire has been a trusted part of your home for nearly 50 years. It’s great to know that your new Frigidaire dehumidifier has become such a valuable addition to your workshop and is helping protect your tools by reducing moisture and preventing rust.
We truly appreciate your loyalty and recommendation. Hearing how our products support your everyday needs is what inspires us to continue providing reliable solutions for our customers.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We truly appreciate your loyalty and recommendation. Hearing how our products support your everyday needs is what inspires us to continue providing reliable solutions for our customers.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far, so good.
on July 16, 2026
Posted by: Flower Gardener
[This review was collected as part of a promotion.] I've been running this dehumidifier for two days. It works perfectly. It is louder on Low than I expected after reading several other reviews, but it is an acceptable noise level. It's easy to empty the pan with water.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 20, 2026
Hi Flower Gardener!
Thank you for taking the time to engage with us and for sharing your feedback. We're pleased to hear that your Frigidaire dehumidifier is performing well and helping meet your needs.
We appreciate you sharing your experience with the noise level and ease of emptying the water collection pan. Customer feedback like yours is valuable and helps us better understand the overall experience with our products.
Thank you for choosing Frigidaire. We hope you continue to enjoy the performance and convenience of your dehumidifier. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to engage with us and for sharing your feedback. We're pleased to hear that your Frigidaire dehumidifier is performing well and helping meet your needs.
We appreciate you sharing your experience with the noise level and ease of emptying the water collection pan. Customer feedback like yours is valuable and helps us better understand the overall experience with our products.
Thank you for choosing Frigidaire. We hope you continue to enjoy the performance and convenience of your dehumidifier. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great! Love it!
on July 16, 2026
Posted by: Kokonazzers
[This review was collected as part of a promotion.] Easy to use. Works great. Love having the app on my phone. Easy to empty water. I would highly recommend.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 16, 2026
Hi there, valued customer,
Thank you for your wonderful review! We're thrilled to hear that you’re enjoying your dehumidifier and finding it easy to use. It’s great to know that the mobile app, convenient water-emptying design, and overall performance are making your experience more enjoyable. We truly appreciate your recommendation and your support. We hope your dehumidifier continues to provide reliable performance for years to come!
If you have any questions or need assistance, our Customer Support team is here to help. You can connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you with any additional questions or concerns.
Best regards,
Christian
Thank you for your wonderful review! We're thrilled to hear that you’re enjoying your dehumidifier and finding it easy to use. It’s great to know that the mobile app, convenient water-emptying design, and overall performance are making your experience more enjoyable. We truly appreciate your recommendation and your support. We hope your dehumidifier continues to provide reliable performance for years to come!
If you have any questions or need assistance, our Customer Support team is here to help. You can connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you with any additional questions or concerns.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
on July 16, 2026
Posted by: GM387263783
[This review was collected as part of a promotion.] The cage fan inside the unit wobbles when it spins. Instructions on how to set up the wireless connection need to be improved. I was left to guess which was the correct button to press to complete the wireless set up. Otherwise the unit seems to be working although at first I had a strange incident where the humidity was dropping as expected but then increased for a while before resuming the downward trajectory.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 17, 2026
Hi GM387263783!
Thank you for taking the time to share your experience with your Frigidaire dehumidifier. We appreciate you providing details about your setup process and the performance of your unit.
We’re glad to hear that your dehumidifier is working overall, and we apologize for the challenges you encountered with the fan operation and wireless connection setup. We understand how important clear instructions and reliable performance are, and your feedback is valuable as we continue to improve our products and customer experience.
Thank you for choosing Frigidaire. If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your experience with your Frigidaire dehumidifier. We appreciate you providing details about your setup process and the performance of your unit.
We’re glad to hear that your dehumidifier is working overall, and we apologize for the challenges you encountered with the fan operation and wireless connection setup. We understand how important clear instructions and reliable performance are, and your feedback is valuable as we continue to improve our products and customer experience.
Thank you for choosing Frigidaire. If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
This small unit does big things
on July 16, 2026
Posted by: Johnwillchri
[This review was collected as part of a promotion.] My favorite thing about this unit is the space it works in. I have mine in a large open concept living room (high ceiling) and it kicks butt. Keeps humidity down enough to make the room feel comfortable. I also love that the unit
doesnt release hot air like other units. The unit is solid and seems well built. I see why Frigidaire has a great reputation.
doesnt release hot air like other units. The unit is solid and seems well built. I see why Frigidaire has a great reputation.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 17, 2026
Hi there, Johnwillchri! Thank you for sharing your detailed feedback! We’re thrilled to hear that your Frigidaire unit is making a big difference in your large open-concept living space and helping maintain a more comfortable humidity level. We’re also glad you appreciate the design, build quality, and performance of the unit.
Your kind words about Frigidaire’s reputation mean a lot to us. Thank you for choosing Frigidaire, and we’re happy to be part of your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Your kind words about Frigidaire’s reputation mean a lot to us. Thank you for choosing Frigidaire, and we’re happy to be part of your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier
on July 15, 2026
Posted by: Austin22
[This review was collected as part of a promotion.] Works as intended. WiFi control is very helpful.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 20, 2026
Hi, Austin22! Thank you for your wonderful review! We're delighted to hear your dehumidifier is performing as expected and that you're finding the Wi-Fi controls so convenient. It's great to know the connected features are making it even easier to keep your home comfortable. We truly appreciate you choosing Frigidaire and hope you continue enjoying your dehumidifier for years to come.
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
dehumidifier does what it is supposed to do
on July 14, 2026
Posted by: drier basement
[This review was collected as part of a promotion.] The dehumidifier has dropped the humidity in the basement to acceptable levels. One minor thing to note. It does not notify by app when it needs to be emptied. I have to manually check it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 17, 2026
Hi drier basement!
Thank you for taking the time to share your experience with your Frigidaire dehumidifier. We’re pleased to hear that it is effectively reducing humidity in your basement and helping create a more comfortable environment.
We appreciate you sharing your feedback regarding the app notification feature and the need to manually check the unit. Your comments are valuable and help us understand how we can continue improving our products and customer experience.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire dehumidifier. We’re pleased to hear that it is effectively reducing humidity in your basement and helping create a more comfortable environment.
We appreciate you sharing your feedback regarding the app notification feature and the need to manually check the unit. Your comments are valuable and help us understand how we can continue improving our products and customer experience.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Basement is dry
on July 14, 2026
Posted by: Jimk8609
[This review was collected as part of a promotion.] This machine has done a great job. Basement is dry and the musty smell is gone.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 15, 2026
Hi Jimk8609!
Thank you for taking the time to share your wonderful feedback with us. We're delighted to hear that your dehumidifier has been doing a great job keeping your basement dry and helping eliminate the musty smell. It's always rewarding to know our products are making your home more comfortable.
We truly appreciate your support of the Frigidaire brand. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your wonderful feedback with us. We're delighted to hear that your dehumidifier has been doing a great job keeping your basement dry and helping eliminate the musty smell. It's always rewarding to know our products are making your home more comfortable.
We truly appreciate your support of the Frigidaire brand. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com