Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Average customer rating
4.7
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
187
4 Stars
50
3 Stars
4
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Customer Rating
4
50 Pint Dehumidifier with Wi-Fi
on July 24, 2026
Posted by: Bohallra
[This review was collected as part of a promotion.] New unit is working as expected. Only had it about a month or so. Prior unit is Frigidaire also, but shuts down with "EC" code almost daily.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 27, 2026
Thank you for taking the time to share your feedback! We’re glad to hear that your new Dehumidifier with Wi-Fi is working as expected and that you’re satisfied with its performance so far.
We’re sorry to hear about the issues you experienced with your previous Frigidaire dehumidifier displaying the "EC" error code. That’s certainly not the experience we want for our customers. We’d be happy to help troubleshoot that issue if you still have the unit or answer any questions you may have about your new dehumidifier.
If you ever need assistance, please reach out to us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you again for choosing Frigidaire and for sharing your experience! - Maria
We’re sorry to hear about the issues you experienced with your previous Frigidaire dehumidifier displaying the "EC" error code. That’s certainly not the experience we want for our customers. We’d be happy to help troubleshoot that issue if you still have the unit or answer any questions you may have about your new dehumidifier.
If you ever need assistance, please reach out to us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you again for choosing Frigidaire and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 23, 2026
Posted by: MJQ44
[This review was collected as part of a promotion.] Bought 2 weeks ago and so far, I am very happy with it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 27, 2026
Thank you for taking the time to share your feedback! We’re delighted to hear that you’ve been enjoying your new dehumidifier and that it has been performing well during the first two weeks of use.
We truly appreciate you choosing Frigidaire and are grateful for your support. We hope your dehumidifier continues to provide reliable moisture control and lasting comfort for many years to come.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new dehumidifier and for sharing your experience! - Maria
We truly appreciate you choosing Frigidaire and are grateful for your support. We hope your dehumidifier continues to provide reliable moisture control and lasting comfort for many years to come.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new dehumidifier and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Product
on July 22, 2026
Posted by: DJ2256
[This review was collected as part of a promotion.] This dehumidifier does a great job in keeping our basement dry and comfortable. This was a replacement of an earlier model that also did a great job for a few years.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 24, 2026
Hi there, DJ2256! Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire dehumidifier is doing a great job keeping your basement dry and comfortable. We’re also glad to know that your previous Frigidaire model provided reliable performance over the years.
We appreciate your continued trust in Frigidaire and are happy to be part of helping maintain a more comfortable home environment. We hope your new dehumidifier continues to provide dependable performance for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We appreciate your continued trust in Frigidaire and are happy to be part of helping maintain a more comfortable home environment. We hope your new dehumidifier continues to provide dependable performance for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 21, 2026
Posted by: kenneth80
[This review was collected as part of a promotion.] Only had the dehumidifier for a short time - so far so good. I would prefer to rate it in a couple of months when I will know for sure how it is performing.
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 22, 2026
Hello kenneth80!
Thank you for taking the time to share your feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1. We're glad to hear that your experience has been positive so far. We appreciate your honest feedback and understand that it takes time to fully evaluate a new appliance. We hope your dehumidifier continues to perform well and meet your expectations in the months ahead.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and look forward to hearing about your continued experience!~Sam
Thank you for taking the time to share your feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1. We're glad to hear that your experience has been positive so far. We appreciate your honest feedback and understand that it takes time to fully evaluate a new appliance. We hope your dehumidifier continues to perform well and meet your expectations in the months ahead.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and look forward to hearing about your continued experience!~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works as Expected
on July 21, 2026
Posted by: The Customer
[This review was collected as part of a promotion.] I needed a new second dehumidifier for the basement and went with another Frigidaire. It's working well after a couple of weeks. Time will tell. The app remote control is overkill for my uses, but there wasn't another option and I needed it right away. It's relatively quiet and certainly removing a lot of moisture with its slightly older Frigidaire partner on the opposite side of my 1200 square foot basement.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 23, 2026
Hi The Customer!
Thank you for taking the time to share your experience with your Frigidaire dehumidifier. We're pleased to hear that your new unit is performing well and helping remove moisture from your basement while operating quietly.
We appreciate your feedback about the app feature and understand that every customer has different needs and preferences. Your comments are valuable and help us continue to improve the overall ownership experience.
Thank you for choosing Frigidaire. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire dehumidifier. We're pleased to hear that your new unit is performing well and helping remove moisture from your basement while operating quietly.
We appreciate your feedback about the app feature and understand that every customer has different needs and preferences. Your comments are valuable and help us continue to improve the overall ownership experience.
Thank you for choosing Frigidaire. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Humidity control
on July 20, 2026
Posted by: Petitposey
[This review was collected as part of a promotion.] I am enjoying the features of my dehumidifier.
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 21, 2026
Hello Petitposey!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1. We're delighted to hear that you're enjoying the humidity control and the features your dehumidifier has to offer. We truly appreciate your confidence in our brand and hope your dehumidifier continues to keep your home comfortable for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1. We're delighted to hear that you're enjoying the humidity control and the features your dehumidifier has to offer. We truly appreciate your confidence in our brand and hope your dehumidifier continues to keep your home comfortable for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Mississippi humidity
on July 20, 2026
Posted by: Moisture be gone
[This review was collected as part of a promotion.] The unit works exactly as advertised. The amount of moisture it removes is incredible.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 20, 2026
Hi there, our valued customer.
Thank you for your fantastic 5-star review! We're thrilled to hear that the unit is performing exactly as advertised and that you're impressed with its moisture removal. It's wonderful to know it's meeting your expectations. We truly appreciate your support and hope it continues to provide reliable performance for years to come. Thank you for choosing our brand! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for your fantastic 5-star review! We're thrilled to hear that the unit is performing exactly as advertised and that you're impressed with its moisture removal. It's wonderful to know it's meeting your expectations. We truly appreciate your support and hope it continues to provide reliable performance for years to come. Thank you for choosing our brand! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
A work horse
on July 19, 2026
Posted by: 512Mike
[This review was collected as part of a promotion.] We replaced an eighteen year old Frigidaire dehumidifier that finally died with this new Frigidaire. The new dehumidifier works great, we have the setting set at 50 and it took less than two hours to bring the basement back to a comfy humidity level. The WiFi works great. As easy five star rating.
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 22, 2026
Hi, 512Mike! Thank you for sharing your wonderful feedback! We're delighted to hear that your new Frigidaire dehumidifier has been a great replacement for your longtime unit and that it quickly restored your basement to a comfortable humidity level. It's also great to know the WiFi feature is working seamlessly and that your overall experience has earned us a five-star rating. We truly appreciate your loyalty to Frigidaire and thank you for choosing us again.
If you ever need additional assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8:00 p.m. EST. Our team will be happy to assist you. -Angel
If you ever need additional assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8:00 p.m. EST. Our team will be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com