Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm LTE - Silver - (2025)
Average customer rating
4.6
(3,161 Reviews)
Rating breakdown 3,161 reviews
5 Stars
2,380
4 Stars
509
3 Stars
160
2 Stars
55
1 Star
57
86%of customers recommend this product.
(
703 out of
814)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm LTE - Silver - (2025)
Posted by: Laura
from New York
Expertise:Intermediate
Verified Purchase:Yes
Made purchase easy and I only used the chat. Next time I make a purchase it will be the same way.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung or nothing
on May 25, 2026
Posted by: Damonko
[This review was collected as part of a promotion.] I own 2 Samsung watches and they are the only smart watch ill ever use. It's Samsung or nothing period
Value
5
Written by a customer while visiting Samsung US
Posted by: Imre
Verified Purchase:Yes
It has so many features, absolutely amazing but it won't go through a whole day, battery dies near eod, you charge then go sleep for 8 hours and go work it will die before your day ends I have busy days with job thrn kids after can't think of charging this daily, will get rid of it
Response from Samsung USBy R&R Team, May 26, 2026
Good day Imre,
Thanks for providing us with your detailed feedback regarding your experience using your Samsung Galaxy Watch8. We appreciate your insights as we improve our product line to better suit your needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. For your convenience, I have included a few resources below to help resolve what you've described to be experiencing. Let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. We're always happy to help! Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for providing us with your detailed feedback regarding your experience using your Samsung Galaxy Watch8. We appreciate your insights as we improve our product line to better suit your needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. For your convenience, I have included a few resources below to help resolve what you've described to be experiencing. Let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. We're always happy to help! Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Works great!
on May 24, 2026
Posted by: MilliP
[This review was collected as part of a promotion.] I upgraded my previous Samsung Watch to the Watch 8. I use it daily to track my steps and fitness. It really helps me stay on track.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch has great features
on May 24, 2026
Posted by: Raybaby54
[This review was collected as part of a promotion.] Google Gemini AI: Comes built-in. You can prompt the watch with your voice to schedule calendar events, start customized workouts, or control your phone's camera shutter.Vascular Load Monitoring: Analyzes your nighttime heart and circulatory data to track daily stress and provides actionable lifestyle tips.AI-Powered Energy Score: Combines your sleep duration, heart rate, and previous day's activities to give you a daily snapshot of your physical readiness.Tailored Running Coach & Body Composition: Assesses your running level from 1 to 10 and builds customized 3-to-5-week training programs. You can also pair it with smart scales to track advanced body metrics.Advanced Sensors: Includes an optical heart rate sensor, skin temperature tracking, ECG (Electrocardiogram), and an Antioxidant Level scanner.
Value
5
Written by a customer while visiting Samsung US
Posted by: Sammy
from North Carolina
Expertise:Expert
Verified Purchase:Yes
I have an autoimmune disease and so it is great to see how times of the day/and what I do influence my stress levels and cause flare ups when I thought it was all normal.I am learning about it and noticing what my triggers are daily through the app. Flip side, so expensive and should come with free headphones/earbuds.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
3
Written by a customer while visiting Samsung US
Posted by: Lulu
from Sand Lake, MI
Expertise:Intermediate
Verified Purchase:Yes
I replaced a galaxy 5. I Love the new design of the watch face. Band fits better on wrist.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy watch8
on May 23, 2026
Posted by: Angelbug1722
[This review was collected as part of a promotion.] Galaxy AI is good. My biggest problem is the watch doesn't stay connected to the phone. And after bout 5 hours have to charge.
Value
3
Response from Samsung USBy R&R Team, May 26, 2026
Salutations Angelbug1722,
Thanks for taking the opportunity to reach out and share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we improve our product line to align with your needs. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to check out, "Samsung smart watch will not connect to a phone" to help resolve what you may be experiencing with your connectivity. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Thanks for taking the opportunity to reach out and share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we improve our product line to align with your needs. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to check out, "Samsung smart watch will not connect to a phone" to help resolve what you may be experiencing with your connectivity. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Written by a customer while visiting Samsung US