Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm LTE - Silver - (2025)
Average customer rating
4.6
(3,160 Reviews)
Rating breakdown 3,160 reviews
5 Stars
2,379
4 Stars
509
3 Stars
160
2 Stars
55
1 Star
57
86%of customers recommend this product.
(
703 out of
814)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm LTE - Silver - (2025)
Customer Rating
5
Love my watch 8!
on August 24, 2025
Posted by: GunnarsGma
[This review was collected as part of a promotion.] I fell in love with Samsung watches years ago when I purchased a watch 4. I was new to Samsung in general. I was sure that was the best watch ever- until I purchased the 8. It is big, bright, and loaded with features I use everyday. I am not a runner- I don't go to the gym, however I walk a ton at work and because my watch will detect walking, and shows calories burned, I can get a baseline of where I am at health wise. Even my doctor gave my watch 8 a thumbs up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery Life
on August 24, 2025
Posted by: Samsungsupporter
[This review was collected as part of a promotion.] The battery doesn't last but a day in a half. I have to charge it daily. Whereas for the 7, I charged it every 3 days.
I do like some of the new features. AI, the upgraded sleep detection i think that is all it has.
Value
3
Response from Samsung USBy R&R Team, August 25, 2025
Hello there SamsungSupporter,
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We value your feedback as we work towards improving the functionality and performance of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your battery life. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We value your feedback as we work towards improving the functionality and performance of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your battery life. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
MUCH MORE COMFORTABLE
on August 24, 2025
Posted by: Ripleey
[This review was collected as part of a promotion.] I was worried the watch would be too large for my arm, but it is not. Even better is that it is MUCH more comfortable that all the previous ones...and I have had a lot of them! It was the first Classic that made me give up my iPhone for Samsung Phones. The moment I couldn't sync to my phone. With Samsung, I have never looked back. Even love the fridges and televisions. I am a full fan!!! SAMSUNG FOREVER!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Carl
from Santa clarita
Verified Purchase:Yes
Battery life is really the downfall, feels slightly worse than the last model. But functions are good, look is nice
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible watch.
on August 23, 2025
Posted by: None
Expertise:Intermediate
I got this watch mostly for running. It misses steps, from watch to Samsung app it is off by a few thousand steps, also I've ran a few half marathons, but according to the watch I haven't. All of the other features are pretty good, but I definitely would think twice, and go garmin.
Response from Samsung USBy R&R Team, August 25, 2025
Hi there None,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while improving performance and functionality improvements. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health.
The accuracy of the watch's step measurement can be affected by the following factors:
* Make sure your watch and the Samsung Health app are using the latest software.
* Environmental and skin conditions may affect how well the steps are recorded.
* Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
* Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
* The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
* You may experience a brief delay before the Steps app displays your latest step count. There may also be a delay before the Goal pop-up window appears.
* If you use the steps tracker while traveling by car or train, vibration may affect your step count.
Please feel free to review, "Inaccurate steps on your Samsung smart watch" to help resolve what you've described to be experiencing with your feature. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while improving performance and functionality improvements. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health.
The accuracy of the watch's step measurement can be affected by the following factors:
* Make sure your watch and the Samsung Health app are using the latest software.
* Environmental and skin conditions may affect how well the steps are recorded.
* Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
* Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
* The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
* You may experience a brief delay before the Steps app displays your latest step count. There may also be a delay before the Goal pop-up window appears.
* If you use the steps tracker while traveling by car or train, vibration may affect your step count.
Please feel free to review, "Inaccurate steps on your Samsung smart watch" to help resolve what you've described to be experiencing with your feature. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US
Customer Rating
5
Light weight does it all
on August 23, 2025
Posted by: M3gan21111
[This review was collected as part of a promotion.] The watchEight is lightweight and has all of the features that other watches have.It also does sleep apnea review which is a cool feature.I love it so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great watch
on August 23, 2025
Posted by: galaxyman444
[This review was collected as part of a promotion.] absolutely love it the customization is so good very comfortable to wear all day galaxy ai is so helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing!
on August 23, 2025
Posted by: Lily23
[This review was collected as part of a promotion.] The moment I got this watch, I fell in love with it! The band quality, the color, everything was perfect. The watch has amazing features including the Galaxy AI. It helps me in tracking my fitness and health. It gives me accurate results. All in all, this watch is worth the money
Value
5
Written by a customer while visiting Samsung US