Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm LTE - Silver - (2025)
Average customer rating
4.6
(3,158 Reviews)
Rating breakdown 3,158 reviews
5 Stars
2,378
4 Stars
509
3 Stars
159
2 Stars
55
1 Star
57
86%of customers recommend this product.
(
703 out of
814)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm LTE - Silver - (2025)
Customer Rating
5
Form, fit, And function all in one
on July 17, 2026
Posted by: BigEd
I have been using a Samsung Watch 8 for just over 6 months and I am very impressed with the features, battery life, and how it has made my diet and fitness tracking easier. It is easy to use, easy to clean, easy to recharge, and it has become an integral part of my daily wardrobe.
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth transition from previous watch
on July 17, 2026
Posted by: YoMama5
[This review was collected as part of a promotion.] Galaxy AI made going hands-free easy after pairing the new watch
Value
5
Response from Samsung USBy R&R Team, July 17, 2026
Hello there YoMama5,
Thanks for taking the opportunity to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. We're thrilled to hear how much you've been enjoying your new features and unsurpassed functionality offered with the addition of your Galaxy Watch8. Feel free to contact Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for taking the opportunity to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. We're thrilled to hear how much you've been enjoying your new features and unsurpassed functionality offered with the addition of your Galaxy Watch8. Feel free to contact Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5
This is an amazing product
on July 15, 2026
Posted by: Mytvfan09
[This review was collected as part of a promotion.] This is an amazing product Keep up the awesome work I will refer a friend
Thanks J
Thanks J
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than the rest
on July 15, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I love my samsung galaxy watch. You can download different backgrounds. Track basically anything from your watch!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product works great
on July 11, 2026
Posted by: Rip347
[This review was collected as part of a promotion.] The watch works great for tracking your health and staying up to date with the notifications of your choosing. I do not use the AI function as it is not necessary tool for the watch to function as i need it to, but someone might like it or use it to help them if they need it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my watch!
on July 11, 2026
Posted by: Katastr0phic
[This review was collected as part of a promotion.] I love my Watch 8! Ive always been a huge Samsung fan. Especially their Watches. From their very first Watch to my Watch 8 now. It pairs very nicely with my S25 ultra and Galaxy Ai works flawlessly! Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great! I love my new watch so far. Super convenien
on July 10, 2026
Posted by: Deebaddest
[This review was collected as part of a promotion.] This would be my first Samsung Watch owned, and I absolutely love it super convenient, And very lightweight. I love the many features that come packed into this watch from the moment I opened it from its packaging, I already knew I was going to love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Clearly Sold A Refurbished/Defective G8 for New
on July 10, 2026
Posted by: Anna Maria
from Kamsas
Expertise:Intermediate
This Galaxy 8 watch has been a frustrating, defective disappoint from unboxing. The battery will not keep a charge, I get 5-6 hrs of use after a full charge, it will not stay connected or synced with my Samsung S23 Ultra, etc. Because of this it's near impossible to use the Health app which is what I have this watch for. The Galaxy 8 has had one issue after another and I would like to get a refund or replacement for this defective unit. I had no issues with my old Galaxy 4 watch except for the battery not lasting, but it lasted far longer than my 8! Even when I think it's chatted, connected to my phone, etc, it rarely records sleep, heart rate, not anything!
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, July 10, 2026
Greetings Anna Maria,
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your insights will assist us with improving our product line while we continue to innovate. We realize how frustrating it can be to purchase a device that may not be functioning properly. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. To help resolve what you've described to be experiencing, I have shared a few resources for your review. Please feel free to contact Samsung Support afterward if you have any questions for us or if you would like further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10007314/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS00090402/
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your insights will assist us with improving our product line while we continue to innovate. We realize how frustrating it can be to purchase a device that may not be functioning properly. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. To help resolve what you've described to be experiencing, I have shared a few resources for your review. Please feel free to contact Samsung Support afterward if you have any questions for us or if you would like further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10007314/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS00090402/
Written by a customer while visiting Samsung US