Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm LTE - Silver - (2025)
Average customer rating
4.6
(3,162 Reviews)
Rating breakdown 3,162 reviews
5 Stars
2,381
4 Stars
509
3 Stars
160
2 Stars
55
1 Star
57
86%of customers recommend this product.
(
703 out of
814)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm LTE - Silver - (2025)
Customer Rating
3
Better than a fitbit except
on April 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] It's not always accurate for step counting and heart rate. I live in Big city and do my errands on foot and some weekends the step count is less than half of other weekends when I walk all the same routes. Heart rate is something else that's sometimes off, I have a heart defect so my cardiologist wants me to have a smart watch to keep an eye on my heart rate because I have spells where I'm beating too fast for no reason or beating to slow so I do an ecg which is much different than the displayed rate on the watch face.
Haven't used any ai functionality yet, I'm a bit old fashion not opposed to new tech, but don't always feel a need to jump on it.
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Hello DJinPhilly,
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your candor allows us to make improvements on our product line to better suit the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If the step and heart rate tracking features is not working properly on your watch, the watch band or strap may be too loose or the watch's software might need updating. However, a simple reboot may solve the problem. Please take a moment to review, "Step tracking and heart rate monitoring not working properly on Galaxy watch" to help resolve what you've described. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Step tracking and heart rate monitoring not working properly on Galaxy watch
https://www.samsung.com/us/support/troubleshoot/TSG10007041/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003311/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your candor allows us to make improvements on our product line to better suit the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If the step and heart rate tracking features is not working properly on your watch, the watch band or strap may be too loose or the watch's software might need updating. However, a simple reboot may solve the problem. Please take a moment to review, "Step tracking and heart rate monitoring not working properly on Galaxy watch" to help resolve what you've described. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Step tracking and heart rate monitoring not working properly on Galaxy watch
https://www.samsung.com/us/support/troubleshoot/TSG10007041/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003311/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Written by a customer while visiting Samsung US
Customer Rating
3
Great performance and features, batt
on April 13, 2026
Posted by: WatchEnthusiast8
[This review was collected as part of a promotion.] The Watch 8 is a fantastic device and I’ve really enjoyed using it. It is incredibly smooth, especially for controlling music and staying on top of notifications throughout the day. I’ve found the Galaxy AI health insights and activity tracking to be very accurate and helpful for my routine. My only real issue is that the battery life tends to run out a bit too fast for my liking. However, besides the battery, the performance is top-notch and it’s a really solid watch overall
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Hi WatchEnthusiast8,
Thanks for sharing your feedback with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your feedback with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Pairs perfectly with my Galaxy s25 Ultra
on April 13, 2026
Posted by: AuntPanda
[This review was collected as part of a promotion.] I'm able to use my watch for everything that I can do on my computer and forward slash or phone on my watch, too. I love the Galaxy AI on it. I think my favorite option is that when I speak to someone overseas it automatically translates the messages for me so that I don't have to spend that extra time translating it myself. I don't think you can go wrong with any Samsung device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this product is amazing
on April 13, 2026
Posted by: Lov3xox
[This review was collected as part of a promotion.] I dont use galaxies Ai but I love using the wallet and the messages love that I get fb messenger messages as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Got ot added as a phone too. Very great
on April 13, 2026
Posted by: JoeRock
[This review was collected as part of a promotion.] Love it so far. Still learning all the things i can do with it. But so far i love it. Makes life a little easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my watch
on April 13, 2026
Posted by: Shugah
[This review was collected as part of a promotion.] I love all of the amazing features on my watch. It really gets me moving and keeps me updated
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long battery life
on April 13, 2026
Posted by: Boom23
[This review was collected as part of a promotion.] I have had my Watch 8 for a out 5 months. I use it for running and for monitoring my vitals. Works great. Pairs easily with my ear buds. Battery lasts for a long time between charges.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Health functions are amazing. I am so motivated.
on April 13, 2026
Posted by: Rosie78
[This review was collected as part of a promotion.] I purchased my watch just over 2 weeks ago after delayed hesitation over having the pixel so many years and am so so so happy I did this. Not only do i already have the samsung phone now this is the perfect companion as it includes AI that helps me clarify so much information. I love the watch faces and the complications as we have so many options including downloading from the plastered. I am still adjusting to the battery and learning what I like the best about it but so far the sleep is great when incorporating with other apps in the playstore as well as the samsung health app. It's the best decision I made and know it will only get better.
Value
5
Written by a customer while visiting Samsung US