Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm LTE - Silver - (2025)
Average customer rating
4.6
(3,158 Reviews)
Rating breakdown 3,158 reviews
5 Stars
2,378
4 Stars
509
3 Stars
159
2 Stars
55
1 Star
57
86%of customers recommend this product.
(
703 out of
814)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm LTE - Silver - (2025)
Customer Rating
2
Samsung 8 Watch
on June 29, 2026
Posted by: Shorty82
[This review was collected as part of a promotion.] Samsung watch 8. 3 months later speaker sounds blown or like its under water and I have a watch line its always disconnecting. Took it in they couldn't figure out why its disconnecting. So disappointing. Other than that beautiful watch lol.
Value
2
Response from Samsung USBy R&R Team, June 30, 2026
Good day Shorty82,
Thanks for reaching out to share your candor with us about your experience using the Samsung Galaxy Watch8. We appreciate your insights as we continue to make improvements on our product line to align with the needs of our customer base. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Feel free to check out the resources provided below and reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thanks for reaching out to share your candor with us about your experience using the Samsung Galaxy Watch8. We appreciate your insights as we continue to make improvements on our product line to align with the needs of our customer base. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Feel free to check out the resources provided below and reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing!
on June 29, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Its perfect for work and the gym! Galaxy AI is the way to go!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Get while you can
on June 29, 2026
Posted by: StevatBarn
[This review was collected as part of a promotion.] Great Service easy to use smart looking
Make sure you get one
Just what you want
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smart watch so far
on June 29, 2026
Posted by: User007
[This review was collected as part of a promotion.] Been using it for a few months and cant complain. Steps are accurate and sleep track is on point as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on June 29, 2026
Posted by: Loretta
[This review was collected as part of a promotion.] I love my watch. I love the features that it offers. I use the calling and texting the most. I also love that it tracks steps and biometrics information. It is also a sleek fit on my wrist.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The watch has been fantastic.
on June 29, 2026
Posted by: Rizitaz24
[This review was collected as part of a promotion.] My watch has been fantastic, it is very easy to customize for my liking. I used to be on top of my communication whenever I am not able to answer or see my cellphone. Since it keeps track of my daily physical activity it has been very useful to record my health progress and my gym sessions. With some AI functions included it is the ultimate technology gadget.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design
on June 29, 2026
Posted by: Southerbeast
[This review was collected as part of a promotion.] Love the size and easy to use and hands free options. Fully loaded with all the features and the battery life is over the top.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on June 29, 2026
Posted by: Kitty5291
[This review was collected as part of a promotion.] I love the screen and how I'm able to get to my apps with ease.
Value
5
Written by a customer while visiting Samsung US