Customer reviews from Samsung US
Samsung - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Average customer rating
4.6
(574 Reviews)
Rating breakdown 574 reviews
5 Stars
415
4 Stars
99
3 Stars
33
2 Stars
15
1 Star
12
79%of customers recommend this product.
(
48 out of
61)
Customer Reviews for Samsung - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Customer Rating
3
Battery life concerns
on September 17, 2024
Posted by: Jamesburd
from WA
Expertise:Beginner
Good product but the battery lasts less than 36hrs so its not practical for long hikes or camping,
Features
4
Performance
2
Design
3
Value
4
Response from Samsung USBy R&R Team, September 19, 2024
Thanks for the outreach, James. We see that you reached out to tell us how you feel about the Galaxy Watch FE and we appreciate your honesty while doing so. The Galaxy Watch FE comes equipped with Samsung Health, providing you with an in-depth understanding of your health and offering valuable tools to assist you in reaching your fitness targets. With the Galaxy Watch FE, you can enjoy a range of convenient features right from your wrist. This watch seamlessly syncs with your other Galaxy devices, ensuring a smooth and integrated user experience. You can effortlessly listen to your favorite music, take control of your smartphone camera, make payments, and perform various other tasks from anywhere, all from the convenience of your wrist. Whether it's making calls, sending texts, or staying connected, the Galaxy Watch FE offers unparalleled convenience and functionality. If you continue to experience short battery life, we recommend checking out the link attached for options that should help optimize your watch's performance so that you can get back to enjoying the great features this watch offers. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
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smsng.us/Samsung-Community
smsng.us/Warranty-Info
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Not Happy
on August 20, 2024
Posted by: Anonymous
from Virginia
Expertise:Intermediate
I'm so disappointed with this watch. I've never had a smartwatch with such terrible battery life. It has to be charged every single day. The battery gives an inaccurate reading of the charge that's left. It's says I have hours and hours more of a charge than it does. I couldn't track my sleep because I had to leave it on the charger. It's really annoying that I can't make use of a feature because I need to charge it so frequently. It's a cool watch but it's not worth the cost. I paid less for a different smartwatch that had some cool features and the battery last days longer. I'm new to Samsung devices so I thought this watch would be better. I don't even want to talk on it because I don't want to drain the battery. I don't see the point in this watch since I find myself not making full use of it, just to save the battery. I regret buying it and I wish I had just saved my money.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R Team, August 22, 2024
Thanks for contacting us, Reina. We appreciate your feedback as we continue to make improvements. We see that you reached out to let us know about your experience with the Watch FE. The Watch FE allows you to learn more about your overall health and wellness with readings on body fat, muscle mass, water levels, and more. We noticed your concerns about the battery life being short. We recommend checking and making sure your device's battery is in good shape by performing a diagnostic. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. If your device's battery is in good condition, make sure that the watch is also running on the latest software version. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this persists, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 4, 2024
Posted by: Luv2shop
Expertise:Expert
Bought this for my 16 year old he loved it so much
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good for now
on July 24, 2024
Posted by: Amogus
from La
Expertise:Expert
This is great for sleep and connecting with my s24 ultra
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth it for sure!!
on July 22, 2024
Posted by: Cscarpino2002
from FL
Expertise:Intermediate
I just received mine and let me say I'm definitely happy with my purchase! The only complaint I could have (which isn't even a big deal) is the bezels are quite thick. But considering I really only use my watch for timers and to check messages every now and them I can't complain. The band it comes with is also super comfy!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
New Galaxy Watch FE
on July 21, 2024
Posted by: Tgr1605
I haven't been able to sink my watch to my galaxy s9
Response from Samsung USBy R&R Team, July 22, 2024
Thank you for reaching out to us! We always look forward to the chance to assist you. This Galaxy Wearable is compatible with select devices using Android 10.0 and later, with at least 1.5 GB of RAM. Supported devices may vary by carrier and device. Some features may not be available. For best results, connect with compatible Samsung Galaxy devices. As long as your device meets these standards, it should be able to connect to the watch. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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smsng.us/X-Messages
smsng.us/Samsung-Community
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smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US