Customer reviews from Samsung US
Samsung - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Average customer rating
4.6
(574 Reviews)
Rating breakdown 574 reviews
5 Stars
415
4 Stars
99
3 Stars
33
2 Stars
15
1 Star
12
79%of customers recommend this product.
(
48 out of
61)
Customer Reviews for Samsung - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Customer Rating
5
ELITE WATCH
on March 17, 2025
Posted by: WATCHMEN
[This review was collected as part of a promotion.] I wasn’t sure what to expect with the Galaxy Watch FE, but wow, it’s way better than I thought. The design looks really clean and feels super comfortable to wear all day. The battery life is solid and easily lasts me through the day. I use it mostly for tracking workouts, notifications, and music, and it handles everything smoothly. The seamless connection with my Samsung phone makes everything feel effortless. Also, the health tracking features are surprisingly accurate, which is a huge plus. If you’re looking for a great smartwatch without spending a fortune, this is the one to get.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Underwhelming at best.
on March 17, 2025
Posted by: Enviitu
[This review was collected as part of a promotion.] I purchased this watch as an expected "upgrade" from my former Galaxy watch Active 2 (which I LOVED)
To say this watch was a downgrade would be an understatement. I went into this completely understanding that it wouldn't have all of the features of the flagship models but I wasn't expecting this watch to underperformed when compared to my previous, very much outdated model.
It seems to struggle to do even the most basic of tasks and half the time I look at it, the battery is dead and it needs to go on the charger.
I have tried factory resetting it multiple times according to all of the troubleshooting resources. I have done so both as if I were restoring a previous watch and as if this was brand new and I'd never had a smartwatch before.
If you are considering a less-expensive model of galaxy watch, I would encourage you to keep searching as this model is not at all what I was hoping for.
Value
2
Response from Samsung USBy R&R Team, March 18, 2025
Hello there Enviitu,
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Watch FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third-party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Please take a moment to review, "Samsung smart watch screen is slow, frozen, or not responding" and "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your Watch FE. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Watch FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third-party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Please take a moment to review, "Samsung smart watch screen is slow, frozen, or not responding" and "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your Watch FE. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Thos watch is great n I love how it's easy to use
on March 17, 2025
Posted by: Bubblebutt0428
[This review was collected as part of a promotion.] I would like to have music come through n ear buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome watch
on March 17, 2025
Posted by: Dogmomma1
[This review was collected as part of a promotion.] I love the way I can message my family and friends by voice to text. The now brief is easy to use. Personalized my watch to my favorite apps. Great value for a smart watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty neat. Easily recognized
on March 17, 2025
Posted by: Rambo00
[This review was collected as part of a promotion.] I really like the design. Being able to customize the features allows more creativity! And has alot of useful features!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything You Need, Together
on March 17, 2025
Posted by: Disc0Spider
[This review was collected as part of a promotion.] I'm a stay-at-home mom and I need order in life and my watch and phone allow me to do that, keeping myself on schedule, organizing outings, keeping contact with everything I prioritize without having to grab my phone for it, all with the help of Now Brief! Also very comfortable, great size and styling.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my watch it's very handy and convenient for
on March 17, 2025
Posted by: CLsome1
[This review was collected as part of a promotion.] It's everything I want in a watch plus some I can use later it for work for fitness tracking it has interchangeable everything so I can suit to my style plus I can use it more discretely if I am on the clock or in a meeting or an appointment it's also handy for asking directions being as I can put all my aps on it also very stylish and personalized it charges quickly and effectively there is nothing bad I can say it's a blessing in my life and I enjoy it tremendously
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pleasant Galaxy Accesory
on March 17, 2025
Posted by: LionSenpai
[This review was collected as part of a promotion.] It does everything I need and want from a smart watch. The display is beautiful. It's comfortable to wear for long periods of time. It's response and syncs up well with my phone. Very good synergy.
Value
5
Written by a customer while visiting Samsung US