Customer reviews from Samsung US
Samsung - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Average customer rating
4.6
(574 Reviews)
Rating breakdown 574 reviews
5 Stars
415
4 Stars
99
3 Stars
33
2 Stars
15
1 Star
12
79%of customers recommend this product.
(
48 out of
61)
Customer Reviews for Samsung - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Customer Rating
5
Wow I got a great watch
on July 20, 2025
Posted by: 1977jb
[This review was collected as part of a promotion.] I got a great watch it does everything helps with my health i can take calls and write text
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great at everything but bad battery
on July 17, 2025
Posted by: Mossylog
[This review was collected as part of a promotion.] I have to charge it 2 times a day with the screen off airplane mode on and battery saver but it can hold all of my music it has not bad sound quality and I love the Google maps on it galaxy ai dosent really work on it without internet
Value
2
Response from Samsung USBy R&R Team, July 18, 2025
Good day Mossylog,
Thanks for taking the opportunity to share your sentiments with us about your experience with using your Samsung Galaxy Watch FE. We value your candor as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch FE is able last for several days before needing to be recharged, depending on your settings and how you use your device. Different factors may be impacting your Galaxy Watch FE battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Galaxy Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/
Thanks for taking the opportunity to share your sentiments with us about your experience with using your Samsung Galaxy Watch FE. We value your candor as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch FE is able last for several days before needing to be recharged, depending on your settings and how you use your device. Different factors may be impacting your Galaxy Watch FE battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Galaxy Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 17, 2025
Posted by: Bestdressed
[This review was collected as part of a promotion.] Thank you for the opportunity to be a valued customer. This is a great opportunity for me to get the products I enjoy and need at this time. I look forward to having the opportunity to purchase products from you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth and sleek.
on July 16, 2025
Posted by: Aldryth
[This review was collected as part of a promotion.] The watch face is durable and rather scratch resistant. Held up to being soaked by rain and the health app actually helped me during a medical emergency.
I used the Galaxy AI to help me through the process of stabilizing the accident victims. It was fast and concise.
I got mine from a Black Friday Deal. And I'll still use it over my other Galaxy Smartwatch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great!
on July 14, 2025
Posted by: Jenn06
[This review was collected as part of a promotion.] Good for keeping track of steps and helps you get moving also great to make sure you're drinking enough water. Great for h heart rate and oxygen level
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GalaxyWatch FE has great features such as tap to $
on July 11, 2025
Posted by: Glaxiagmmy
[This review was collected as part of a promotion.] The Galaxy FE watch has been an amazing set feature for days without the phone when making purchases or knowing my over life health score very useful when in outdoor situations involving activity. The watch also is amazing with faces feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor build quality
on July 10, 2025
Posted by: Paul
It broke on my first day of using it. It sustained water damage after I fell into a lake.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 11, 2025
Good day Paul,
Thank you for sharing your sentiments with us about your experience with using the Samsung Galaxy Watch FE. We appreciate your thoughts as we strive to improve the design and functionality of your product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. The Galaxy Watch FE is water-resistant but not waterproof. It is capable of handling some water exposure like rain or sweat, but not prolonged submersion. Feel free to review, "Samsung smart watch water resistance tips" and "Use Water lock mode to swim with your Samsung smart watch" to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/buy/galaxy-watch-fe-40mm-black-bluetooth-sm-r861nzkaxaa/
Samsung smart watch water resistance tips
https://www.samsung.com/us/support/answer/ANS10002903/
Use Water lock mode to swim with your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002907/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for sharing your sentiments with us about your experience with using the Samsung Galaxy Watch FE. We appreciate your thoughts as we strive to improve the design and functionality of your product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. The Galaxy Watch FE is water-resistant but not waterproof. It is capable of handling some water exposure like rain or sweat, but not prolonged submersion. Feel free to review, "Samsung smart watch water resistance tips" and "Use Water lock mode to swim with your Samsung smart watch" to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/buy/galaxy-watch-fe-40mm-black-bluetooth-sm-r861nzkaxaa/
Samsung smart watch water resistance tips
https://www.samsung.com/us/support/answer/ANS10002903/
Use Water lock mode to swim with your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002907/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
This product is absolutely amazing!
on July 10, 2025
Posted by: Lovetolove
[This review was collected as part of a promotion.] The watch is very handy it does much more than the typical smart watch. The amount of room this review gives me to describe it would not be enough room. That is how satisfied I am of this watch, it is absolutely amazing. I highly recommend getting one for yourself and all your loved ones one too! That's what I did!
Value
5
Written by a customer while visiting Samsung US