Customer reviews from Google LLC
Google - Nest Smart Thermostat E - White
Average customer rating
4.9
(2,984 Reviews)
Rating breakdown 2,984 reviews
5 Stars
2,773
4 Stars
201
3 Stars
8
2 Stars
2
1 Star
0
100%of customers recommend this product.
(
2,983 out of
2,984)
Customer Reviews for Google - Nest Smart Thermostat E - White
Customer Rating
4
Good value for price but missing functionality
on April 21, 2020
Posted by: Heavy Google user
Great thermostat and I'm glad I purchased this over the standard Nest, however there are two key pieces if functionality missing. First, the Google Home app can't view or control the separate sensors. Secondly, the thermostat can only control based on one thermostat or sensor instead of the average temp of all thermostats/sensors.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Amazing Product, Super Easy Install
on April 20, 2020
Posted by: BauerHouse
We purchased this as an upgrade to our current thermostat. My wife works for Google, and she saw this on the website. It took literally 5 minutes to install and configure this device. Very easy. Not technical at all! We love it so much we are going to do the rest of the house about 10 more.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Brilliant and Beautiful
on April 19, 2020
Posted by: Dvskrew
This little addition to the home has made the Best a more livable atmosphere. The beauty and simplistic nature of the thermostat makes heating and cooling a breeze. The integration and interface make this a must for any home.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love the Nest Thermostat E
on April 19, 2020
Posted by: Billy D2020
Very easy to install, does what it's supposed to do, looks a little cheap compared to the original model. Setting it up with multiple people in the house and having to use two different apps to do that was a major pain. But love it now that it's all setup
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Simple installation
on April 18, 2020
Posted by: Tom Del
Aside from the great look of the Nest Thermostat E, the app made installation so simple. We live in an older home and NOTHING goes smoothly when trying to install something new. Well, this did. The guide on the app was great, and the product just works. No complicated set up
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Thermostat E
on April 17, 2020
Posted by: The Don
Excellent product. Take a few minutes and read manual and watch video so you understand how the NTE works. App is easy to install on your cell phone and Synchronized easily. Overall an excellent product. Also, the one time I called service department for help, person helping me was very knowledgeable, courteous, professional. and stayed on the phone with me until the issue was resolved.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Installation issues
on April 16, 2020
Posted by: Mad Dog II
Installation was tricky because we have a heat pump and auxillary fuel system. Could not obtain custom wiring diagram that was promised by web site so finally had to call hvac tech.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy install/setup ++
on April 16, 2020
Posted by: The Smiddy
My Google Nest E was very easy to install. I'm an electrician and can readily say that if someone who is not follows the instructions line by line, they should have no problem.
Setup via the nest app was fairly easy, but be sure you register yourself as a user in the Nest App before installation else you may have a few extra steps during software setup for your thermostat.
I would recommend this to a friend!
Written by a customer while visiting Google LLC