Customer reviews from Samsung US
Samsung - Galaxy XR Mixed Reality Glasses for PC, 109 FOV, Micro OLED, BT/Wi-Fi, Rechargeable - Silver Shadow
Average customer rating
4.4
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
62
4 Stars
14
3 Stars
3
2 Stars
3
1 Star
5
62%of customers recommend this product.
(
15 out of
24)
Customer Reviews for Samsung - Galaxy XR Mixed Reality Glasses for PC, 109 FOV, Micro OLED, BT/Wi-Fi, Rechargeable - Silver Shadow
Customer Rating
5
Outstandlng! Samsung and Google has a Winner
on November 10, 2025
Posted by: BLUVSBJY
The Galaxy XR is an outstandingly built device. I love the fit finish and functionality of this device. The display is crisp, clear and rich. It's unbeatable at the moment. Navigating the device, it's fast fluid and seamless. This is just an easy device to manipulate. I love it
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than Quest 3, Not quite as good as AVP
on November 8, 2025
Posted by: 1st Galaxy XR Review
I'll compare this based on experience with Quest 3 and Vision Pro. 🔴I like it! Going to keep it with the knowledge that the software will improve. I think the hardware is pretty much there with some exceptions. 🔴Samsung straight up lied, Gemini is not at the core of this, it can't open apps, close apps, call people, text people, it doesn't even know anything about the device; the Only thing Gemini can currently do is google search and organize your windows. I'm sure it is at the core they just haven't opened it up to doing useful things yet like actually doing real agent like tasks.🔴It came with a nice lens cover so you don't really need a full case, super nice for bag travel. 🔴 Price is great for the value. More expensive than Quest 3, Less expensive than AVP, but with similar specs and feel to AVP🔴Build quality is better than quest, but not as good as Vision Pro. 🔴Battery life is great, can't complain, and it has usb C for charging while in use! 🔴Weight and balance, pretty light, much lighter than AVP and weight is resting on head instead of nose and brow; would prefer if there were a comfortable middle strap too as it gets uncomfortable after about 2 hours of wear. 🔴Eye tracking is not as good as AVP, but still works. 🔴 Resolution seems about the same as AVP and wayyy better than Quest 3 as you would expect. 🔴Hand tracking is not as good as AVP, it seems to not detect a simple pinch so i have to exaggerate it. 🔴Software is a bit buggy and not fun to use, I suspect this will get better but not that good at the moment. 🔴Controllers are great, similar to Quest 3's controllers. 🔴PC link was a lie? Or perhaps it only connects to samsung PC's? So I'm using Virtual Desktop, works great btw! 🔴 Field of view is terrible! 109 degrees I think. This is ridiculous. Yes, industry standard is 100 deg or whatever, which is crazy. We need a way to have perhaps a lower res area for FULL field of view while main field of view is HD like this. 🔴 Environments are kind of a joke. Super poor quality images and scenes for what the device should be able to handle with its hardware. 🔴 Storage sucks, why is it only 250 GB with no way to externally upgrade? 🔴 Cameras and pass through are really good color but very blury, need at least twice as good of camera res to feel more life like, I get it though, had to budget and cut some corners to beat the AVP price which I'm grateful for.🔴🔴🔴 TLDR: Better than quest 3, not as good as AVP. Consider getting a used AVP for the same price. However, it does connect well with all android / google / pc things, which is a big plus, so i do not regret the purchase. Just be aware it isn't quite as good as AVP due to the many bugs and poor eye and hand tracking.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on November 8, 2025
Posted by: NickVR
Very uncomfortable as there is no top head strap as other devices have. No up down rotation on the front of the headset as on the Meta quest 3. Straps not removable, so aftermarket straps won't be available. Field of view looks less than Quest 3. Passthrough is excellent, and so is the resolution, colors and blacKs, some glare and outside even with emersive blinds in place. Controllers still not available. Overall, for the price I don't recommend, hope Samsung will take these flaws and fix them, at the moment, quest 3 is better, especially for the price.
Response from Samsung USBy R&R, November 12, 2025
Hey there NickVR,
Thank you for your sincere feedback on the Galaxy XR. It’s clear you have extensive VR experience and emphasize design, immersion, and visual quality. Your praise for the colors, clarity, and passthrough performance means a lot. These were key priorities during development. The open, lightweight strap design was made for more natural comfort during extended use, and many users appreciate the lightweight build combined with high-resolution visuals and outdoor passthrough clarity. We're glad you noticed the improvements in blacks and color depth. Display technology really is a highlight of the Galaxy XR. Thanks again for sharing your insights. We’re happy to have you as part of the Samsung community.
Galaxy XR: Switch between mixed reality and virtual reality
https://www.samsung.com/us/support/answer/ANS10007513/
-Ty
Samsung Support
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Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for your sincere feedback on the Galaxy XR. It’s clear you have extensive VR experience and emphasize design, immersion, and visual quality. Your praise for the colors, clarity, and passthrough performance means a lot. These were key priorities during development. The open, lightweight strap design was made for more natural comfort during extended use, and many users appreciate the lightweight build combined with high-resolution visuals and outdoor passthrough clarity. We're glad you noticed the improvements in blacks and color depth. Display technology really is a highlight of the Galaxy XR. Thanks again for sharing your insights. We’re happy to have you as part of the Samsung community.
Galaxy XR: Switch between mixed reality and virtual reality
https://www.samsung.com/us/support/answer/ANS10007513/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
2
Looking for more original styles
on November 4, 2025
Posted by: GingerLover
[This review was collected as part of a promotion.] I don't like the head strap and it's not comfortable at all. To make it stable on your face you have to tight strongly from the back. As other companies using top strap as a supporter, that should mean something for Samsung. Not sure who and how they test this device without a top strap.
The pass through is good enough however it's flickering. The big screen (like the big YouTube screen) feel like a bumpy and it's not completely straight.
Hand tracking and typing on keyboard is event not as easy as Meta Quest.
The pass through is good enough however it's flickering. The big screen (like the big YouTube screen) feel like a bumpy and it's not completely straight.
Hand tracking and typing on keyboard is event not as easy as Meta Quest.
Value
2
Response from Samsung USBy R&R, November 4, 2025
Hey there GingerLover,
Thank you for contacting us and sharing your thoughts about your Galaxy XR. This device features an adjustable strap and forehead pad designed to evenly distribute weight for improved balance and stability. However, comfort can differ slightly from person to person. You can make adjustments to achieve a better fit. Proper headset positioning is essential for comfort and optimal performance. Follow these steps for a perfect fit and maximum immersion: Place the headset on your forehead, ensuring it does not rest on your nose or cheekbones. Use the provided cushion size adjuster (thick or thin) for a snug fit. Remove the protective cover before wearing. Center the screen by adjusting the headset until the screen is clear in the middle. Turn the rear fit dial to secure the headset on your head. Adjust the cushion size to change the distance between the screen and your eyes. Use the light shields to block external light. After use, remove the headset, reattach the protective cover, and disconnect the battery pack and charger by pressing the USB release button—avoid pulling the power cord excessively when unplugging. For more details, please refer to the online article linked below. To ensure smooth performance, your Galaxy XR utilizes gesture and eye tracking for immersive, intuitive interactions. Gesture tracking enables seamless hand movements, while eye tracking offers gaze-based control. These features enhance responsiveness and personalization, making them ideal for gaming, work, and creativity. More information is available through the link below. We value your feedback. If you need further assistance, contact our Samsung Support Team. We're here to help. Thank you for choosing Samsung.
How to properly wear your Samsung Galaxy XR headset
https://www.samsung.com/us/support/answer/ANS10007501/
Galaxy XR gestures: Hand and eye tracking
https://www.samsung.com/us/support/answer/ANS10007511/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for contacting us and sharing your thoughts about your Galaxy XR. This device features an adjustable strap and forehead pad designed to evenly distribute weight for improved balance and stability. However, comfort can differ slightly from person to person. You can make adjustments to achieve a better fit. Proper headset positioning is essential for comfort and optimal performance. Follow these steps for a perfect fit and maximum immersion: Place the headset on your forehead, ensuring it does not rest on your nose or cheekbones. Use the provided cushion size adjuster (thick or thin) for a snug fit. Remove the protective cover before wearing. Center the screen by adjusting the headset until the screen is clear in the middle. Turn the rear fit dial to secure the headset on your head. Adjust the cushion size to change the distance between the screen and your eyes. Use the light shields to block external light. After use, remove the headset, reattach the protective cover, and disconnect the battery pack and charger by pressing the USB release button—avoid pulling the power cord excessively when unplugging. For more details, please refer to the online article linked below. To ensure smooth performance, your Galaxy XR utilizes gesture and eye tracking for immersive, intuitive interactions. Gesture tracking enables seamless hand movements, while eye tracking offers gaze-based control. These features enhance responsiveness and personalization, making them ideal for gaming, work, and creativity. More information is available through the link below. We value your feedback. If you need further assistance, contact our Samsung Support Team. We're here to help. Thank you for choosing Samsung.
How to properly wear your Samsung Galaxy XR headset
https://www.samsung.com/us/support/answer/ANS10007501/
Galaxy XR gestures: Hand and eye tracking
https://www.samsung.com/us/support/answer/ANS10007511/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product with Tons of Upside
on November 3, 2025
Posted by: BH Anscombe
The Galaxy XR is fast, fluid, feature-rich and comfortable to wear. The display is outstanding, and I really like the fact that it can be worn tethered or untethered to a power source. I have yet to see the limits of the battery-life for the Galaxy XR. I am able to do everything that I can do with my phone, tablet, desktop, and tv in one place. The interface allows for a great amount of flexibility in how I arrange my workflow, communication and/or entertainment. This is a killer product at a reasonable price compared to the competition. Although, I was initially hesitant to pull the trigger to buy at the price point, the features, comfort and future upside of this headset have wiped away all potential for regret. Good Job Samsung/Google!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful device. Immersive, fun, comforyable.
on November 1, 2025
Posted by: rjl226
Wonderful product, This is my first experience with AR, and it is great. Easy to learn and responsive. I like that I can have multiple apps open all around me. The Maps app is super-cool. I'm able to get into an immersive street view with a 360 view as I turn my head. Videos are pretty clear and more fun to watch. I find I can wear the Galaxy XR for about 90 min before I need a break. I have lots more to try out (like connecting with my Book 5 and using a Bluetooth keyboard and mouse); but so far, this has been an amazing device at a very good price for the tech you get.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera features
on November 1, 2025
Posted by: Ajlopez80
[This review was collected as part of a promotion.] The gaming is great the camera is great good features and the phone lasts forever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A new productivity machine
on October 31, 2025
Posted by: prifenburg
from Columbia, SC
As someone who reviews countless slide decks, viuals and other pieces of media, this is a fantastic way to prepare for presentations while being able to speak confidently without having to stare at a laptop screen. Sure it may look a bit goofy to have a headset on while giving a presentation. But to me, this is a proof of concept, and I'm excited for what the future of Android XR holds.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US