Customer reviews from Samsung US
Samsung - Galaxy XR Mixed Reality Glasses for PC, 109 FOV, Micro OLED, BT/Wi-Fi, Rechargeable - Silver Shadow
Average customer rating
4.4
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
62
4 Stars
14
3 Stars
3
2 Stars
3
1 Star
5
62%of customers recommend this product.
(
15 out of
24)
Customer Reviews for Samsung - Galaxy XR Mixed Reality Glasses for PC, 109 FOV, Micro OLED, BT/Wi-Fi, Rechargeable - Silver Shadow
Customer Rating
1
PC Link and Phone Link only work with Galaxy devic
on November 25, 2025
Posted by: DadBod
from New York, NY
PC Link and Phone Link only work with Galaxy devices. Very disappointing.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
4
Value
1
Response from Samsung USBy R&R, November 26, 2025
Hello there DadBod,
Thank you for your feedback. The Galaxy XR is built to seamlessly operate within the Galaxy ecosystem, allowing effortless transitions between phone, tablet, and PC to improve workflow continuity. This integration helps deliver optimal performance and security for users who enjoy the complete Galaxy experience. For more details on connecting to Samsung devices, please see the linked article below. Stay informed about upcoming updates as the Galaxy XR features develop and improve. We appreciate your review and thank you for choosing Samsung.
Galaxy XR: Connect with other Samsung devices and services
https://www.samsung.com/us/support/answer/ANS10007510/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback. The Galaxy XR is built to seamlessly operate within the Galaxy ecosystem, allowing effortless transitions between phone, tablet, and PC to improve workflow continuity. This integration helps deliver optimal performance and security for users who enjoy the complete Galaxy experience. For more details on connecting to Samsung devices, please see the linked article below. Stay informed about upcoming updates as the Galaxy XR features develop and improve. We appreciate your review and thank you for choosing Samsung.
Galaxy XR: Connect with other Samsung devices and services
https://www.samsung.com/us/support/answer/ANS10007510/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Not good
on November 24, 2025
Posted by: X112
Very heavy............................................
Response from Samsung USBy R&R, November 25, 2025
Hi there X112
Thank you for sharing your thoughts on your Galaxy XR! The Galaxy XR was created for immersive visual power and strong performance. You might notice the design naturally adds some weight because of its premium build and advanced lens array. Proper placement of the headset is key for both comfort and performance. Follow these steps to get a perfect fit and an immersive experience. The fit may vary depending on individual features like head shape and viewing angle. So, after adjusting as instructed, feel free to make additional tweaks for the best comfort and visibility based on your preferences. Keep in mind that actual comfort and display clarity can differ depending on personal preferences and usage conditions. We appreciate you sharing how it feels in your hand; it helps improve future designs that balance comfort and capability. Thanks for choosing innovation with Samsung!
How to properly wear your Samsung Galaxy XR headset
https://www.samsung.com/us/support/answer/ANS10007501/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy XR! The Galaxy XR was created for immersive visual power and strong performance. You might notice the design naturally adds some weight because of its premium build and advanced lens array. Proper placement of the headset is key for both comfort and performance. Follow these steps to get a perfect fit and an immersive experience. The fit may vary depending on individual features like head shape and viewing angle. So, after adjusting as instructed, feel free to make additional tweaks for the best comfort and visibility based on your preferences. Keep in mind that actual comfort and display clarity can differ depending on personal preferences and usage conditions. We appreciate you sharing how it feels in your hand; it helps improve future designs that balance comfort and capability. Thanks for choosing innovation with Samsung!
How to properly wear your Samsung Galaxy XR headset
https://www.samsung.com/us/support/answer/ANS10007501/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The item that saves
on November 22, 2025
Posted by: Mybiglittlebuddy
[This review was collected as part of a promotion.] Galaxy smartphone Get Outlook for a deeper new meaning. The backup you can always make it just in the nick of time. No one can gain any good access accurately as my Galaxy XR.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Back with a solid build and design! Love 4k panels
on November 17, 2025
Posted by: Rosfield
from Texas
Truly deserves all the praise and love. Everything about this headset is well built, without compromising on a lighter design. The 4k displays make a huge difference and is insanely noticeable if you have used other headsets. I have used the Index, Quest pro, quest 2, odyssey.... great addition!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's Great with some issues
on November 16, 2025
Posted by: bams9216
from Hampton Virginia
I love this headset. It delivers on quality and serves a lot of purposes that I was looking for this product to do. The screens are of a high quality, makes viewing any content you plan on viewing look like its displayed in nearly 4k or equal to. The materials appear to be of a high quality. The surfaces have a esthetic that looks good to the eye and feel good to the hand.
Now for the bad. It only has 256gb of storage as an option. For anyone who wants to have a substantial library of games or store movies for a long trip on a plane, on a bus, or in a car. This device doesn't provide a large enough room. The next issue is the headstrap. it would have made more sense for them to have made the headset little more modular for people that are not the average face shape. The pressure on the forehead is not that comfortable. My advice for being able to use it long term(i.e. 1-2hrs) keep your forehead muscles as relaxed as possible. buying a top strap might be a fix. Just set the dial to just enough to make contact with forehead and back of your head, and have the rest of the support from a top strap.
Now for the bad. It only has 256gb of storage as an option. For anyone who wants to have a substantial library of games or store movies for a long trip on a plane, on a bus, or in a car. This device doesn't provide a large enough room. The next issue is the headstrap. it would have made more sense for them to have made the headset little more modular for people that are not the average face shape. The pressure on the forehead is not that comfortable. My advice for being able to use it long term(i.e. 1-2hrs) keep your forehead muscles as relaxed as possible. buying a top strap might be a fix. Just set the dial to just enough to make contact with forehead and back of your head, and have the rest of the support from a top strap.
The last and most important aspect to those that want this headset to be very competitive. Make the wireless connectivity a little more optimized. Work along side with Steam to get Steam link 2.0 to support this headset. The latency has been lack luster. When compared to the Play for Dream, it just doesn't compete. It's a software issue that can be resolved. Once I see more support in the future for Hardware and software, I will return to change my review based on the progress or lack there of.
Thank you Samsung for getting the ball rolling at least.
Thank you Samsung for getting the ball rolling at least.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So nice to have the android ecosystem
on November 12, 2025
Posted by: MTG1
Its so nice to finally have a VR device that just works without issue to connect to the services we like the most like streaming services
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I was very pleased with my galaxy xr headset.
on November 10, 2025
Posted by: Davidinthe209
[This review was collected as part of a promotion.] Im super happy on the product and it build it feels really nice and high quality. The unboxing of my xr was so cool and premium the way the inner box was held by another box.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Myself favorites team
on November 10, 2025
Posted by: Supermario23
[This review was collected as part of a promotion.] My team sports Lakers, La Dodgers, and my samsung s24 ultra, game ps5, college basketball UNC, football college USC, Alabama, miami, Ohio state, and NFL buccaneers, Patriots , weightlifting championship 11 , I love sports news alway.
Value
5
Written by a customer while visiting Samsung US