Customer reviews from Samsung US
Samsung - Galaxy XR Mixed Reality Glasses for PC, 109 FOV, Micro OLED, BT/Wi-Fi, Rechargeable - Silver Shadow
Average customer rating
4.4
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
62
4 Stars
14
3 Stars
3
2 Stars
3
1 Star
5
62%of customers recommend this product.
(
15 out of
24)
Customer Reviews for Samsung - Galaxy XR Mixed Reality Glasses for PC, 109 FOV, Micro OLED, BT/Wi-Fi, Rechargeable - Silver Shadow
Customer Rating
5
Google XR
on December 18, 2025
Posted by: Foz Bear
from South haven Michigan
The new Google xr is top of the line. Quality above standard, these guys at Google got the rite idea with this. Keep pumping out the most insane stuff ever.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I hope it gets better
on December 9, 2025
Posted by: RENERIZE
from Seattle
It's very difficult to use with just your hands and the sweet spot you need to tilt it down to your nose and lift the back. Its dark around the edges and the pass through is blurry when moving it's also hard to control your windows
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
1
Response from Samsung USBy R&R, December 16, 2025
Hey RENERIZE,
Thank you for sharing your feedback on the Galaxy XR. The XR experience is designed to deliver immersive visuals with simple controls. Your suggestions regarding clarity and comfort are valuable as we aim to enhance visual precision and ergonomics in future updates. We appreciate your early impressions. The device emphasizes immersive computing through spatial interaction and advanced graphics. Your feedback on gesture control, visual clarity, and comfort zones is essential as we work to make the XR experience more natural and intuitive. We thank you for your insights and your participation in Samsung innovation. We value your input and thank you for being part of the Samsung family.
How to properly wear your Samsung Galaxy XR headset
https://www.samsung.com/us/support/answer/ANS10007501/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy XR. The XR experience is designed to deliver immersive visuals with simple controls. Your suggestions regarding clarity and comfort are valuable as we aim to enhance visual precision and ergonomics in future updates. We appreciate your early impressions. The device emphasizes immersive computing through spatial interaction and advanced graphics. Your feedback on gesture control, visual clarity, and comfort zones is essential as we work to make the XR experience more natural and intuitive. We thank you for your insights and your participation in Samsung innovation. We value your input and thank you for being part of the Samsung family.
How to properly wear your Samsung Galaxy XR headset
https://www.samsung.com/us/support/answer/ANS10007501/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Geeat visuals
on December 8, 2025
Posted by: VinDiesel
from New York
Best lenses and displays. On par with Pimax Crystal Super OLED. But useless for me because it doesn't work well with PCVR. You must make it work with Steam VR 2.0, you must make the Gemini stoppable from background and you should IMMEDIATELY upgrade it's CPU to XR3, just like Valve did. Then this will win over the Play For Dream, because that has bad FOV. Then you will sell 5000 units to PCVR gamers, because that should be your main target.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top on the line!
on December 6, 2025
Posted by: Jah300
I love Samsung products to of the class in tech features styles quality and some omg can't wait to get 5g
Written by a customer while visiting Samsung US
Customer Rating
4
I don't know much about AI.
on December 6, 2025
Posted by: Allstate
[This review was collected as part of a promotion.] But, with Gemini, i can learn a few more samsung AI tips to combine text and video for fun messages to friends.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing xr
on December 5, 2025
Posted by: Sofaxkinxwet
[This review was collected as part of a promotion.] I love it. I I I love it. it. itI love it. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has excellent futures.
on December 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use it for privacy use.
.......
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Good but not great enough to keep
on November 27, 2025
Posted by: CB1965
from Seattle, WA
I really wanted to love and get frequent use of this product but I have not found the niche in my work or personal life were this device fits in. It's well made, comfortable for wear and a great user experience in the Android XR UI BUT...first, the batter life is terrible! Second, the fit is hard to maintain and how it fits affects the quality of what you are viewing. It hasn't been uncommon to get a pop up to adjust the headset about every 30 minutes. It's very disappointing that the travel case is not available as it doesn't travel well, even within our house, without putting it back in the box. Since I am not a gamer, I really don't see the value of the device. Yes, it's cool to review web pages and read emails without a screen in front of you but typing is not an easy task. Navigation is good but not great. It would be really nice to just be able to swipe and go back. Pinching is a pain over time. If you have a pet trying to sit on your lap then reading your pinches becomes an act of intentional choreography. As I said, I really wanted to find a good use and purpose for this device but it is going back.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R, December 1, 2025
Hello CB1965,
We appreciate your detailed feedback on your XR experience. The hardware is designed for comfort and immersive visuals, and your notes on battery life, fit adjustments, travel case usefulness, and gesture flow are exactly the kinds of details we consider as we improve extended reality for everyday use. We recognize that usage, fit, and range will vary among users. Our goal is to provide guidance on achieving a perfect fit every time. Before wearing the headset, clear your surroundings to prevent accidents. Use the device in a spacious area free of obstacles. While wearing the headset, keep the battery pack close—such as in a pocket. When charging, ensure the connection to the wall charger and power outlet remains accessible and unobstructed. If you experience persistent discomfort or pain, stop using the device immediately. To maintain comfort and avoid fatigue, take a break at least every 30 minutes. If discomfort persists, take more frequent or longer breaks to rest your eyes and mind. The fit may need to be adjusted based on individual characteristics like head shape and viewing angle. After the initial adjustment, feel free to make additional tweaks for optimal comfort and visibility according to your preferences. Keep in mind that comfort and display visibility can differ based on personal preferences and usage conditions. We encourage you to review the guide on “How to properly wear your Samsung Galaxy XR headset,” linked below. Thank you for your feedback, and we appreciate your choice of Samsung.
How to properly wear your Samsung Galaxy XR headset
https://www.samsung.com/us/support/answer/ANS10007501/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your detailed feedback on your XR experience. The hardware is designed for comfort and immersive visuals, and your notes on battery life, fit adjustments, travel case usefulness, and gesture flow are exactly the kinds of details we consider as we improve extended reality for everyday use. We recognize that usage, fit, and range will vary among users. Our goal is to provide guidance on achieving a perfect fit every time. Before wearing the headset, clear your surroundings to prevent accidents. Use the device in a spacious area free of obstacles. While wearing the headset, keep the battery pack close—such as in a pocket. When charging, ensure the connection to the wall charger and power outlet remains accessible and unobstructed. If you experience persistent discomfort or pain, stop using the device immediately. To maintain comfort and avoid fatigue, take a break at least every 30 minutes. If discomfort persists, take more frequent or longer breaks to rest your eyes and mind. The fit may need to be adjusted based on individual characteristics like head shape and viewing angle. After the initial adjustment, feel free to make additional tweaks for optimal comfort and visibility according to your preferences. Keep in mind that comfort and display visibility can differ based on personal preferences and usage conditions. We encourage you to review the guide on “How to properly wear your Samsung Galaxy XR headset,” linked below. Thank you for your feedback, and we appreciate your choice of Samsung.
How to properly wear your Samsung Galaxy XR headset
https://www.samsung.com/us/support/answer/ANS10007501/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US