Customer reviews from Samsung US
Samsung - Galaxy XR Mixed Reality Glasses for PC, 109 FOV, Micro OLED, BT/Wi-Fi, Rechargeable - Silver Shadow
Average customer rating
4.4
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
62
4 Stars
14
3 Stars
3
2 Stars
3
1 Star
5
62%of customers recommend this product.
(
15 out of
24)
Customer Reviews for Samsung - Galaxy XR Mixed Reality Glasses for PC, 109 FOV, Micro OLED, BT/Wi-Fi, Rechargeable - Silver Shadow
Customer Rating
1
Meh!
on May 3, 2026
Posted by: antluna
I have been a loyal Samsung customer for 15 years, so I expected a much better experience, especially from a next-generation product. Instead, I was left disappointed, frustrated, and feeling like the product did not live up to the quality and reliability I normally associate with Samsung.
The responses provided to other disappointed customers feel more like a product description than a real acknowledgment of the issues we've all had. We do not need more information about what the Galaxy XR is supposed to do. We need Samsung to understand that, in our experience, it did not perform as advertised.
As a long-time customer, I expected more from Samsung. I hope this feedback is taken seriously because this product has made me question the level of quality I have trusted for many years.
The responses provided to other disappointed customers feel more like a product description than a real acknowledgment of the issues we've all had. We do not need more information about what the Galaxy XR is supposed to do. We need Samsung to understand that, in our experience, it did not perform as advertised.
As a long-time customer, I expected more from Samsung. I hope this feedback is taken seriously because this product has made me question the level of quality I have trusted for many years.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, May 4, 2026
Hey there antluna,
We truly appreciate the journey we've shared with you at Galaxy and understand how important it is to continually offer experiences that meet your needs. The Galaxy XR is designed to be a game-changer, and your feedback is incredibly important to us. If you have any specific concerns or ideas, please don’t hesitate to reach out to our Samsung Support Team. We genuinely value your feedback and want to make sure your voice is heard. Thank you for being a valued part of the Samsung family. Your experience matters to us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We truly appreciate the journey we've shared with you at Galaxy and understand how important it is to continually offer experiences that meet your needs. The Galaxy XR is designed to be a game-changer, and your feedback is incredibly important to us. If you have any specific concerns or ideas, please don’t hesitate to reach out to our Samsung Support Team. We genuinely value your feedback and want to make sure your voice is heard. Thank you for being a valued part of the Samsung family. Your experience matters to us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Technology
on April 28, 2026
Posted by: AllThingsGalaxyLover
[This review was collected as part of a promotion.] The Galaxy XR is a game changer. It'll take a few minutes to learn how to navigate the system with your hands and fingers. But once you learn it, it'll be second nature and you'll be fine. A cool feature is wherever you place a "window" it stays put even if you walk around away from the immediate area. When you return back to the area you came from the window is still in the exact same location. The camera pass through is great to walk or see what is around you in the real world without having to take off the headset. While I wish it was more clear and higher resolution pass through, I appreciate the functionality that it provides. I did opt to but the controllers which is required for some applications. While I don't have an issue using my hands and fingers, I prefer to use a controller. Lastly, because it's running Android and Samsung UI, everything feels familiar, and not foreign where I would have to learn yet another OS. Overall, for those that can afford to shell out a bit of money, it's well worth trying it out and experiencing the next level of VR/AR.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best value XR headset, needs better software
on April 13, 2026
Posted by: NaNo
First of all, I'd like to start with saying that this XR headset is simply the best value on the high-end market right now for having 4K Micro-oled displays, built-in face and eye tracking, and standalone processing all in one neat little package. So if you're looking for any of these features I listed above, this may be the headset for you (read further).
As for usage, there isn't much to do within the headset besides "productivity", media consumption, or PCVR gaming. I find myself primarily using this headset to watch movies/shows via Jellyfin/Youtube and play PCVR games via Virtual Desktop.
Basically an Android tablet that you can wear on your face but integrated with your reality.
Basically an Android tablet that you can wear on your face but integrated with your reality.
Clarity/Visuals:
Simply put this headset has the BEST visuals out of any headset I've tried, its left me in absolute awe. The "screen door" effect is completely gone. Colors are vibrant and accurate as you'd expect from a micro-oled display. The field of view isn't that high for me by default, but after installing a 3rd party comfort kit (more on that below) with a thinner forehead pad I get much better edge-to-edge clarity and fov.
tldr; The closer your eyes can get to the lenses (comfortably) the better visuals you'll get.
Simply put this headset has the BEST visuals out of any headset I've tried, its left me in absolute awe. The "screen door" effect is completely gone. Colors are vibrant and accurate as you'd expect from a micro-oled display. The field of view isn't that high for me by default, but after installing a 3rd party comfort kit (more on that below) with a thinner forehead pad I get much better edge-to-edge clarity and fov.
tldr; The closer your eyes can get to the lenses (comfortably) the better visuals you'll get.
Comfort issues:
This headset is not very comfortable by default. I get a lot of forehead pressure after 30 minutes of using the device. It would've been nice if the head strap was removable, as it would allow for a plethora of effortless comfort solutions. The solution was to order a 3rd party comfort kit mod (Globular Cluster) which made the headset much more bearable to wear for long periods of time.
This headset is not very comfortable by default. I get a lot of forehead pressure after 30 minutes of using the device. It would've been nice if the head strap was removable, as it would allow for a plethora of effortless comfort solutions. The solution was to order a 3rd party comfort kit mod (Globular Cluster) which made the headset much more bearable to wear for long periods of time.
The Battery/Battery Life:
The battery lasts around 2 hours from my usage. I appreciate the battery being separate from the headset, as it allows for easy replacements in the future and allows for an overall lighter headset. It connects to the headset via a proprietary connector to a USB C cable. However, the battery is using some kind of special protocol to communicate with the headset, meaning you cannot connect the headset directly to a different power bank. The solution is to charge the headset battery bank with a second battery bank while in use. This is not ideal for my uses as I'd prefer to use a larger battery directly in the first place so I don't have to chain two batteries together.
The battery lasts around 2 hours from my usage. I appreciate the battery being separate from the headset, as it allows for easy replacements in the future and allows for an overall lighter headset. It connects to the headset via a proprietary connector to a USB C cable. However, the battery is using some kind of special protocol to communicate with the headset, meaning you cannot connect the headset directly to a different power bank. The solution is to charge the headset battery bank with a second battery bank while in use. This is not ideal for my uses as I'd prefer to use a larger battery directly in the first place so I don't have to chain two batteries together.
Headset/Controller tracking:
The headset can track in the dark, though it is not ideal. My headset sometimes loses tracking in my room, adding additional contrasting objects helped with this issue though, so if you have blank walls consider hanging paintings or posters to help with tracking. The headset will often "drift" spatially, meaning after playing immersive PCVR games for a while, the floor level will either be lower or higher than it actually is in reality.
As what I've heard about the controllers, they do not have tracking prediction, meaning when the cameras lose track of the controllers they will immediately freeze in place. I cannot personally attest to this as I do not have my controllers yet, but I would like to see controller tracking improved.
Overall, the tracking is serviceable for the most part, it just needs further updates.
The headset can track in the dark, though it is not ideal. My headset sometimes loses tracking in my room, adding additional contrasting objects helped with this issue though, so if you have blank walls consider hanging paintings or posters to help with tracking. The headset will often "drift" spatially, meaning after playing immersive PCVR games for a while, the floor level will either be lower or higher than it actually is in reality.
As what I've heard about the controllers, they do not have tracking prediction, meaning when the cameras lose track of the controllers they will immediately freeze in place. I cannot personally attest to this as I do not have my controllers yet, but I would like to see controller tracking improved.
Overall, the tracking is serviceable for the most part, it just needs further updates.
Is this headset for hardcore PCVR users:
In a nutshell, the visuals are SUPERB but the software COULD be better. There is currently an issue when streaming PCVR via Virtual Desktop where the headset will throttle its displays to 72Hz randomly when streaming at 90Hz. This issue can be mitigated by ensuring adequate lighting in your room or reducing streaming bitrate, but I haven't had much luck. This isn't an issue if you don't mind playing at 72Hz, but if you're gonna be spending almost 2 GRAND on a headset to not use it to its fullest then what's the point? I would also recommend disabling Location services entirely in settings for the smoothest PCVR streaming experience, as enabling Location services causes stutters while streaming in PCVR.
Overall, If Samsung/Google manages to fix headset/controller tracking and improve streaming stability, then I would absolutely recommend purchasing this headset for PCVR usage.
In a nutshell, the visuals are SUPERB but the software COULD be better. There is currently an issue when streaming PCVR via Virtual Desktop where the headset will throttle its displays to 72Hz randomly when streaming at 90Hz. This issue can be mitigated by ensuring adequate lighting in your room or reducing streaming bitrate, but I haven't had much luck. This isn't an issue if you don't mind playing at 72Hz, but if you're gonna be spending almost 2 GRAND on a headset to not use it to its fullest then what's the point? I would also recommend disabling Location services entirely in settings for the smoothest PCVR streaming experience, as enabling Location services causes stutters while streaming in PCVR.
Overall, If Samsung/Google manages to fix headset/controller tracking and improve streaming stability, then I would absolutely recommend purchasing this headset for PCVR usage.
Is this headset for Media Consumers:
If you just want to watch media with the absolute BEST visuals then purchase this headset. I am unsure how other streaming apps work with this headset as I only use my local library of movies and shows, but from watching my own media I can say it's a fantastic experience. 3D movies also look great. It's basically like being able to have a high resolution OLED TV on demand anywhere. Great for flight entertainment especially.
If you just want to watch media with the absolute BEST visuals then purchase this headset. I am unsure how other streaming apps work with this headset as I only use my local library of movies and shows, but from watching my own media I can say it's a fantastic experience. 3D movies also look great. It's basically like being able to have a high resolution OLED TV on demand anywhere. Great for flight entertainment especially.
A plea to SAMSUNG:
Please continue to support this device with additional fixes and updates, the hardware is very solid but there are software issues I (and many others) would like to see fixed that are really holding this device back: fix headset throttling displays to 72Hz when streaming PCVR content, fix headset tracking loss/tracking drift, improve controller tracking and prediction, improve network stability for PCVR streaming.
This XR headset is my dream for what XR hardware SHOULD be: something you can take with you on the go for standalone media/gaming AND used for high-end PCVR gaming via streaming at home.
Please continue to support this device with additional fixes and updates, the hardware is very solid but there are software issues I (and many others) would like to see fixed that are really holding this device back: fix headset throttling displays to 72Hz when streaming PCVR content, fix headset tracking loss/tracking drift, improve controller tracking and prediction, improve network stability for PCVR streaming.
This XR headset is my dream for what XR hardware SHOULD be: something you can take with you on the go for standalone media/gaming AND used for high-end PCVR gaming via streaming at home.
Overall, not regretting my purchase, I enjoy using this headset and am looking forward to the future of the Android XR platform. I hope all the issues I mentioned get fixed relatively soon.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I looks nice
on April 9, 2026
Posted by: HopeThanks
[This review was collected as part of a promotion.] I enjoy the styling, I would like to try it outside sometime
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the latest via goggles out on the
on April 7, 2026
Posted by: Moereason
[This review was collected as part of a promotion.] This ai is the most into date in 2026 featuring all new 1080p. As well as speaker look.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review too win!!
on April 1, 2026
Posted by: NotYoursz218
[This review was collected as part of a promotion.] These things are fricken amazing! It's like that movie, now i cant think of that movie.. but they do hurt the head or eyes after wearing or using for to long.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A Brilliant Virtual Theater with a Few Blind Spots
on March 31, 2026
Posted by: Ghosty33
[This review was collected as part of a promotion.] The Good
Surprisingly Comfortable: Despite its heft, I wore it for 4 hours straight without major issues.
Virtual Theater: Watching movies is a highlight. You can adjust screen size and depth, and the built-in speakers sound much better than expected.
Smart Features: Galaxy AI (powered by Google Gemini) is incredibly useful—just look at an object and ask about it.
Lifelike Immersion: Voice commands in Google Maps work perfectly, and roaming in Immersive Mode feels like you're really there. High-quality immersive videos share this same true-to-life vibe.
The Bad
Uncomfortable for Lounging: The dimple on the back makes it impossible to use comfortably while laying in bed.
Navigation Quirks: The remote sticks don't work with Maps; you are forced to use hand gestures. Also, in Immersive Mode, you can't drop down anywhere—you have to select from nearby available spots first.
Inconsistent Quality: Some immersive videos are noticeably blurry, likely due to the cameras used to record them.
Limited Library: The amount of VR content currently available is pretty low, though it is getting better.
Overall Verdict: I love the Galaxy XR. It offers an incredible immersive experience, even with a few physical and software limitations.
Surprisingly Comfortable: Despite its heft, I wore it for 4 hours straight without major issues.
Virtual Theater: Watching movies is a highlight. You can adjust screen size and depth, and the built-in speakers sound much better than expected.
Smart Features: Galaxy AI (powered by Google Gemini) is incredibly useful—just look at an object and ask about it.
Lifelike Immersion: Voice commands in Google Maps work perfectly, and roaming in Immersive Mode feels like you're really there. High-quality immersive videos share this same true-to-life vibe.
The Bad
Uncomfortable for Lounging: The dimple on the back makes it impossible to use comfortably while laying in bed.
Navigation Quirks: The remote sticks don't work with Maps; you are forced to use hand gestures. Also, in Immersive Mode, you can't drop down anywhere—you have to select from nearby available spots first.
Inconsistent Quality: Some immersive videos are noticeably blurry, likely due to the cameras used to record them.
Limited Library: The amount of VR content currently available is pretty low, though it is getting better.
Overall Verdict: I love the Galaxy XR. It offers an incredible immersive experience, even with a few physical and software limitations.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I've had so far! I love it!
on March 30, 2026
Posted by: Wiz6979
[This review was collected as part of a promotion.] I love all the AI features. And when it comes to the camera... its the best out there! The zoom is incredible! I also like how you can make a personality for your AI assistant. The screen and the colors are unbelievable! I'm never changing from Samsung.They are the best!
Value
5
Written by a customer while visiting Samsung US