Customer reviews from Samsung US
Samsung - Galaxy XR Mixed Reality Glasses for PC, 109 FOV, Micro OLED, BT/Wi-Fi, Rechargeable - Silver Shadow
Average customer rating
4.4
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
62
4 Stars
14
3 Stars
3
2 Stars
3
1 Star
5
62%of customers recommend this product.
(
15 out of
24)
Customer Reviews for Samsung - Galaxy XR Mixed Reality Glasses for PC, 109 FOV, Micro OLED, BT/Wi-Fi, Rechargeable - Silver Shadow
Customer Rating
5
Amazing Galaxy XR I feel in love with this tech
on October 31, 2025
Posted by: Galaxyman
from New York
4K in a VR headset is wild and amazing! I fell in love with the tech once I put it on. Pictures are clear and life like the movie playback is crisp and clear. I'm so happy I got this
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sensor issues
on October 30, 2025
Posted by: Andrew
from New york
Great device but for some reason I can't use the thing outside my room like in my room it works just fine but anywhere else it lags and it says lost tracking error and something about a well lit area but im literally outside in a sunny day
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Start! A few more tweaks away from 5-Stars!
on October 29, 2025
Posted by: DTyme
from Upstate New York
I have to admit, I'm loving the things I can do with my Galaxy XR; and I'm confident that there are future resolutions to the things I can't do with it.
Pros:
The 4K resolution is outstanding! Some of the 8K 180VR stuff on YouTube is stunning.
Eye Tracking is spot on (if you calibrated correctly). Its almost mind-reading. That said, I have turn mine off temporally, due my lack of focus because I want to do so much at the same time. Once the dust settles a bit, and I'm not as excited, I'll turn it back on.
Productivity is also great. I wanted a VR that I can use at work. So far, I can do about 85% of my job solely within the XR Headset. Most of our apps are cloud-base, so multiple Chrome or Firefox windows does the trick. I can even have Slack and Teams up as well.
Cons:
There is a lack of documentation. While I watched all the Samsung videos, completed all the tutorials, and read the User Manual, there were still things left unsaid that I had to find out on my own. Something as simple as how to turn the unit off the proper way. Now I could have missed some thing due to be excited to start, but there really isn't any documentation on all the basics and second-tiered uses. This resulted in me having to factory default my headset and start over due to flashing bars. Maybe I didn't have to take such drastic measures, but there isn't any good documentation that helps with troubleshooting
Consistency with connectivity is another issue. I have yet to be able to receive (answer) a phone call with my Headset. The XR app on my Galaxy Z Flip 5 says its connected (shows battery for headset and controllers), but my Headset says its not connected (but is paired). I have once made a duo call and then nothing. I'm sure it will work eventually, but the lack of documentation isn't helping
Mic quality is in consistent. When on my Duo call, or when I join Google Meets, I'm told the audio starts out fine the all of a sudden get garbled or very soft. I'm hoping this is just a software fix and not hardware.
The number one thing that most people are talking about is the fact that the only native PC link is for Galaxy Notebooks only. Which I promise most people in the US don't have. While you may be able to by 3rd party apps to connect to your Windows PC, I would expect a native solution for the price of admission. Again, the hardware is more than capable, just got to tweak the Software/UI to make it happen.
I love my Galaxy XR headset and look forward to the ongoing improvements to come!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great headset but improvements are needed fast
on October 28, 2025
Posted by: Tech Talk with Jean
from USA
As of today, I give the Galaxy XR a 4/5. As the software matures and we start seeing third-party accessories to improve comfort, this device will be the best VR headset out there, period. I believe we need to give Samsung and Android a chance to improve things here. Meta headsets also struggled in the beginning of this journey, and they've learned and are now great at it. The biggest issues right now with Samsung Galaxy are with software performance. Having the experience of using many VR headsets that came before this, I believe if Samsung cares about this device and continues to support and refine the software—things like eye tracking, hand tracking, app support (addressing lags and lack of productivity apps), and a better ecosystem that takes into consideration Windows in general—this headset is wonderful. Give the company a chance; Samsung did an outstanding job based on the experience so far. Great headset, and when things get better with the software, this device is a 5, coming from a person who uses a Vision Pro and Meta Quest 3 every day. I just want to say thanks for this collaboration and for what they've delivered so far. Keep improving the software and the apps library for XR.
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Hard miss, Samsung should stick to TVs
on October 26, 2025
Posted by: Anonymous
Performance is horrible, chip is not nearly advanced enough. But display is OK. Everything is very laggy. Cameras are OK but horrible with hand control. Batteries is horrible. And should have more storage options.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, October 27, 2025
Hey there Johnnyboi76,
Thank you for sharing your thoughts on your Galaxy XR! We’re excited you’ve joined us in experiencing eXperience Reality. The Galaxy XR is part of Samsung’s next-generation XR ecosystem, built on Android XR and developed in collaboration with Google and Qualcomm. Thanks to its advanced sensors, cameras, and hardware, Galaxy XR accurately tracks your head, hand, and eye movements to deliver immersive experiences. You can navigate your world using hand gestures with the Galaxy XR. The battery pack allows you to stay powered or use the headset without it. The current battery life is around 2.5 hours and is longer when the battery pack is attached, which can be easily kept in your pocket or bag while providing extended power. We encourage you to learn more about your Galaxy XR through the link below. Thank you for your feedback, and we’re glad you’re exploring the world of XR with Samsung.
Samsung Galaxy XR headset setup
https://www.samsung.com/us/support/answer/ANS10007502/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy XR! We’re excited you’ve joined us in experiencing eXperience Reality. The Galaxy XR is part of Samsung’s next-generation XR ecosystem, built on Android XR and developed in collaboration with Google and Qualcomm. Thanks to its advanced sensors, cameras, and hardware, Galaxy XR accurately tracks your head, hand, and eye movements to deliver immersive experiences. You can navigate your world using hand gestures with the Galaxy XR. The battery pack allows you to stay powered or use the headset without it. The current battery life is around 2.5 hours and is longer when the battery pack is attached, which can be easily kept in your pocket or bag while providing extended power. We encourage you to learn more about your Galaxy XR through the link below. Thank you for your feedback, and we’re glad you’re exploring the world of XR with Samsung.
Samsung Galaxy XR headset setup
https://www.samsung.com/us/support/answer/ANS10007502/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Its very good and nice
on October 26, 2025
Posted by: tyou
from Denmark
Galaxy vr headset fr cause yea its very cool and much better than apples vision
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Helpful
on October 25, 2025
Posted by: T1206
Amazing product so worth it ,the battery life is good and the camera is clear ,I love the way it is displayed and the performance and storage are worth the cost
Written by a customer while visiting Samsung US
Customer Rating
1
Lacks performance and clarity
on October 25, 2025
Posted by: Ak25
Lacks performance and the display is not as clear. Carrying a battery pack is cumbersome. Camera is low quality.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, October 27, 2025
Hi there Ak25,
Thank you for sharing your thoughts on the Galaxy XR. It offers immersive experiences from augmented to virtual reality, with about 7.1 million pixels per eye for realistic visuals. If you see visual differences, try adjusting the lens spacing and lighting—small changes can have a big impact. The battery lasts up to 2.5 hours, and you can attach the portable battery pack, which fits easily in your pocket or bag. The headset features dual 3D depth-sensing and high-definition passthrough cameras to optimize detail, brightness, and color in mixed-reality mode. If images look grainy or dull, ensure you’re in a well-lit environment and that your firmware is up to date—updates improve camera clarity and low-light performance. Your feedback is essential for us to enhance the Galaxy XR experience. We appreciate your detailed input! Thank you for being part of our journey at Samsung.
Samsung Galaxy XR headset setup
https://www.samsung.com/us/support/answer/ANS10007502/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy XR. It offers immersive experiences from augmented to virtual reality, with about 7.1 million pixels per eye for realistic visuals. If you see visual differences, try adjusting the lens spacing and lighting—small changes can have a big impact. The battery lasts up to 2.5 hours, and you can attach the portable battery pack, which fits easily in your pocket or bag. The headset features dual 3D depth-sensing and high-definition passthrough cameras to optimize detail, brightness, and color in mixed-reality mode. If images look grainy or dull, ensure you’re in a well-lit environment and that your firmware is up to date—updates improve camera clarity and low-light performance. Your feedback is essential for us to enhance the Galaxy XR experience. We appreciate your detailed input! Thank you for being part of our journey at Samsung.
Samsung Galaxy XR headset setup
https://www.samsung.com/us/support/answer/ANS10007502/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US