I bought this only 6 months ago and it already stopped working. The charging light doesn't turn on. I tried everything. I made sure the base was always dry and I took good care of it. i think it's just faulty. i do NOT recommend this product. Very unreliable.
Response from sharkninja.comBy SharkNinja, February 20, 2025
Hello, Thank you for taking the time to leave a review.
We're so sorry to hear that your portable blender is no longer working. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
I really like this blender and super excited to use it at the beach this summer. My problem is the bottom doesn't come off so it lighter. But overall its great.
Replacemebt 8 months ago and now won't charge at all. Something happened to the original too. If the charge port gets wet it eventually will do this. Maybe putting a plug in the charge port might help. I have done all the trouble shooting and it still will not charge. Going to get another blender that doesn't have the power attachment on the bottle. You can't clean unless it's attached. They only guarantee a replacement product 6 months so I am out of luck because it lasted 8 months this time. Bad design.......
Response from sharkninja.comBy SharkNinja, February 20, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you're having trouble with your Ninja Blast. We will absolutely share your feedback with the relevant teams internally.
Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
I have had 2 of these due to battery life issues. It never gets better. It will last for about 1 smoothie before you have to charge. Just buy a blender and make it at home.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 18, 2025
Hello, Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with the battery life on your portable blender. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
once you get everything in the blender, every single time without fail there is a button that starts flashing and it rejects the ability to blend. whether it be purple or red, it flashes for 15 seconds before it allows you to retry blending. even when you try and investigate the issue it is claiming to have, it continues flashing and if i’m lucky it takes 10 minutes to finally start blending correctly
Response from sharkninja.comBy SharkNinja, February 18, 2025
Hello, Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your portable blender. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
If you add more than an icecube or 2 the blades jam or the unit overheats. If you are blending nothing but pure liquids you are probably fine but if you add anything else this will not work.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 20, 2025
Hello, Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble blending ice in your portable blender. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Bought this 2 months ago. Worked great at first. Then all of a sudden stopped working. I would make my post workout smoothies in them. Nothing crazy, milk, protein powder, pb fit powder and some frozen fruit. That's it. The battery is fully charged, the blades are clean, nothing is over filled. I would turn it on, get the solid purple, hit start and it would immediately turn to a solid orange color. So I'd shut it off give it a few minutes. Turn it back on and the same thing happened over and over. No idea what happened. It just stopped working. Crazy after 2 months of use it's totally dead. Won't even function. I've tried everything. Looked up every possible reason why it would go from solid purple to solid orange. Even when empty. Nothing is blocking the blades. Waste of money. Totally over hyped.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 18, 2025
Hello,
Thank you for taking the time to leave a review.
We're truly disappointed to learn that you had this experience with your portable blender. We've seen that you reached out to our team, and we were able to help you with a resolution for your situation. Nevertheless, we'll certainly share your experience with the relevant teams for future improvement. If you need any further help with your product, please feel free to reach out to our team by phone at 1-800-365-0135.