Customer Reviews for Westinghouse - 32-inch Edgeless Roku TV, HD Smart LED TV with Wi-Fi, AirPlay, Alexa & Google
Customer Rating
2
Westinghouse allowed Roku to hijack most channels
on April 19, 2024
Posted by: AmiFred2010
from Gastonia, NC
No, I am not happy with this TV set and built-in Roku, which has hi-jacked most channels and barely allows over the air channels to view. It is now not possible to freely view desired channels without having to sign-in or sign-up. The remote control does not allow to type in a channel number; if you are searching for a particular channel, you have to go through a list of complicated steps and/or a list of channels to find the one you want. When you found that desired channel, you have to realize that you to sign-up first to be allowed to watch this one. As soon as you have given your email address, this triggers a vast amount of email bombardments: 'watch this', 'watch that', 'sign-up for this', 'sign-up for that' I am seriously wondering that a well renown international company for decades as Westinghouse allowed Roku to run such a technically advanced device like this TV so against the wall. Therefore I am mighty disappointed about this product.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Support, May 6, 2024
We appreciate your feedback and apologize for any inconvenience you've experienced. We take your concerns seriously and will use your input to improve our product and support services. Our team is committed to enhancing the overall user experience, and we value your insights.
Our support team is here to assist you. Please reach us at https://westinghouse.com/pages/contact or in real time at 800-701-0680.