I bought this last Christmas…. Never got around to putting it up… went to finally get it out. Turns on fine, but because there is no way to “select” with the single button on the tv…. We can’t get passed the “language” screen. The remote works - lights up, but it will not communicate with the tv…. We have tried all the tricks… so essentially, a brand new tv… and can’t use it… not sure if it’s a problem in the remote or tv. Hoping the free bonus remote with registration will be the fix..
Response from westinghouse.comBy Customer Support, October 9, 2025
We appreciate your feedback and apologize for any inconvenience you've experienced. We take your concerns seriously and will use your input to improve our product and support services. Our team is committed to enhancing the overall user experience, and we value your insights.
Our support team is here to assist you. Please reach us at https://westinghouse.com/pages/contact or in real time at 800-701-0680.
This is a great Smart TV for a great price. My only complaint is more about the owner’s manual. I wish it had more info about what hardware (screws needed) for attaching to the wall mounting bracket to the TV.
I would recommend this to a friend!
Response from westinghouse.comBy Customer Support, October 9, 2025