Customer reviews from hp.com
HP - ProBook 4 G1i 16" Touch - Intel Core Ultra 7 - 16GB - 512GB SSD - Pike Silver - Windows 11 Pro - WiFi 6 - BB3Q9UT#ABA - Meteor Silver
Average customer rating
3.2
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
4
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
4
56%of customers recommend this product.
(
5 out of
9)
Customer Reviews for HP - ProBook 4 G1i 16" Touch - Intel Core Ultra 7 - 16GB - 512GB SSD - Pike Silver - Windows 11 Pro - WiFi 6 - BB3Q9UT#ABA - Meteor Silver
Customer Rating
1
Be aware of strange annoying problem with this laptop.
on August 11, 2026
Posted by: HP ProBook 4
from Costa Mesa CA
Verified Purchase:Yes
Mouse will track buy will not click. There are so many posting on the website, but no solution from HP.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
This computer is slow and lags right out of the box.
on August 6, 2026
Posted by: Katie M.
from St. Louis, MO
Verified Purchase:Yes
Slow processing speed
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Independent Bible Church
Verified Purchase:Yes
We liked the computer so well , we plan to order another one.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Steeeeeeve
Verified Purchase:Yes
Terrible laptop. Processing and ram are utter garbage.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Wonderfully fast laptop with all the bells and whistles. The Wolf Security is top notch but make sure you activate it fully before web browsing. Was going through initial updates and easily downloaded malware before eliminating after software updated and was fully active. Screen is beautiful and brilliant, camera is okay quality and good enough for forced workspace meetings, If you want 4k quality, however, this is definitely not it. I love the backlit keyboard. Previous was lighter keys and it hurt my eyes. These are darker and easier to tell when light is on although it is a little lighter than other keyboard backlight. Lastly, integrated fingerprint scanner is essential for work security. All in all best laptop I've ever bought so far.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
Excellent!! Love using it. Very easy to setup!!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
Very nice laptop except for noisy clicks on touchpad.
on February 17, 2026
Posted by: Anonymous
from Northern Illinois
Verified Purchase:Yes
Bought this for my wife who had a notebook that was still working but given the uncertainty with prices decided to buy her a new one now. She has a HP laptop at her work so is familiar with the brand. She is happy with it her only minor nick is the noisy touchpad. Its very clicky when doing left or right clicks. The battery life is meh, about what her old one was. About 5 hours which is fine for her use. As I was setting it up for first time there was a lot of HP apps that really added to overhead. After removing many the laptop seems to run better. It runs quiet much of the time and only gets a little warm.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: anisur
from MI
Verified Purchase:Yes
battery isnt good
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com